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Navigation menu items for public/private layouts are not published from Staging to Live
legacy Troubleshooting
Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa:...
DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags
legacy
Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the...
Guest user cannot see Blog images in Live environment
legacy Troubleshooting
Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...
Localize download URL in image fragment in 7.2.x writing a custom fragment
legacy How To
Issue It is not possible to translate the link of a fragment image in order to download different documents for each language hosted in the Document Library. Environment Liferay DXP 7.2 and 7.3 Resolution Following...
You can't create child pages of a page from a site template with propagation enabled
legacy How To
Issue When creating a site from a site template with propagation enabled, this does not allow adding child pages to pages that were already created from the template. Environment DXP 7.0 or higher Resolution This...
Not all logs are downloaded for the last 30 days
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am trying to download through Liferay Cloud Console the logs for...
Button dropdown menu follows scrolling in iframes
legacy Troubleshooting
Issue This article details a case where button dropdown menu follows scrolling actions within iframes, and how this can be resolved. Environment Liferay DXP 7.1 Resolution In iframes, popper.js will move the dropdown menu...
Can't select pages from other sites
legacy Troubleshooting
Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data...
When changing web contents at the same time, the error message can be confusing
legacy Troubleshooting
Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The...
How to bulk-edit categories on documents?
legacy
Issue I can select multiple documents and then click the "Edit Categories" icon In the resulting popup, I see two options (Edit and Replace) and below them some categories I am not sure how use this popup, what those 2...
Admin user unable to view commerce orders
legacy Troubleshooting
Issue Commerce orders are not visible to Admin user. User is able to see below error in logs: com.liferay.commerce.account.exception.NoSuchAccountException: No CommerceAccount exists with the primary key -1...
storage.buckets.get access permission issue while integrating GCS
legacy Troubleshooting
Issue Getting below error in logs while integrating Google Cloud Storage with Liferay: [xyz].gserviceaccount.com does not have storage.buckets.get access to [bucket-name] Environment Liferay DXP 7.3 Liferay DXP 7.4...
Portal slowness due to huge custom search results
legacy Troubleshooting
Issue Portal gets slow when using custom search, as it fetches huge search results in one go. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Issue can be resolved with...
Staging URLs within HTML Fragments are not converted to Live URLs when published
legacy Troubleshooting
Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...
Unable to upload multiple documents after invalid file is selected
legacy Troubleshooting
Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...
Deleting Form select option causes Form portlet to be unavailable
legacy Troubleshooting
Issue Steps to Reproduce Add a form with a select field with 3 options named A, B, C Save and Publish Form Go to publish Form Submit a form with B selected View entries Navigate back to Form and delete option B Save...
Error "Invalid domain for site key" when using reCAPTCHA
legacy Troubleshooting
Issue When using Google's reCAPTCHA, the CAPTCHA option won't show, instead the message "Invalid domain for site key" is displayed where the CAPTCHA should be. Environment Any Liferay DXP version with...
Grid does not work properly with Rules
legacy Troubleshooting
Issue Steps to Reproduce: Start Portal Go to Content & Data>Forms Create a form with a grid and any other field Give the grid field 2 rows and 2 columns Go to the Rules tab Set a new rule that if "Grid" is equal to...
log4j-core-2.13.3.jar exists inside the fix pack
legacy Troubleshooting
Issue This article highlights the concern with the following path of log4j lower version jars. {liferay_home}/patching-tool/patches/liferay-fix-pack-dxp-16-7210.zip!binaries/MODULES_BASE_PATH/marketplace/Liferay...
After changing the password, site members are not redirected to a page where they don't have the guest view permission
legacy Troubleshooting
Issue After changing the password, site members are not redirected to a page Steps to reproduce: 1) Start the server, login as Admin 2) Create a new page e.g. /testpage and remove the VIEW permission for the Guest...
Users can access the Control Menu from DXP 7.3
legacy
Issue On DXP 7.2, the Control Menu was not visible for Users and Power Users, but from DXP 7.3 it is. But since they don't have any permissions, the Control Menu seems to be empty. Environment DXP 7.3+ Resolution...
Mouse scrolling is not working while adding and dragging a new portlet from the sidebar from DXP 7.3
legacy Troubleshooting
Issue On larger widget pages, positioning a portlet while adding it from the sidebar by dragging can be uncomfortable from DXP 7.3 as mouse scrolling is no longer working. Environment Liferay DXP 7.3 Liferay DXP...
I cannot reuse a friendly URL that has already been used by another page
legacy Troubleshooting
Issue We are experiencing an issue where it is not possible to reuse friendly URLs that have already been used by another page and are no longer in use. I get the following error message: Error: The friendly URL is...
How to install Developer Studio using command line
legacy How To
Issue How to install Developer Studio using command line Environment Liferay Developer Studio Resolution Download the installer. Install Developer Studio using the following command...
Password reset notification emails may be sent to different email addresses
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
Memory information displayed on the server management resource screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
SightRoll specifications when a user is removed from the site
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Guest user cannot see the Questions widget
legacy Troubleshooting
Issue I placed a Questions widget on a Widget Page and posted a question. The Questions widget has the Guest View permission. When a Guest user access this widget page, the posted question is not display and the...
How to switch between modal and full screen display of the login screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
Nothing appears in the search "suggestions" widget.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Form Focus Object
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
The birthday is reset to {01/01/1970} on LDAP import
legacy Troubleshooting
Issue Every time a user is logged in, the birthday is automatically updated to the default value {01-01-1970}. We configured the LDAP server in Instance Settings. Environment Liferay DXP 7.2 Liferay DXP 7.3...
Can the Web Content-related elements' IDs change after export/import processes?
legacy
Issue I want to know if the IDs that can be seen on the UI for Web Content articles, Structures, Templates can change after exporting and importing them on the same or a different site. We did a test where we exported...
Configuring individual value to Settings of files when using Multiple File Upload
legacy
Issue I would like to add individual value to each file for their Settings (e.g. Document Type, Display Page, Categorization, Expiration Date, Permissions) when using the Multiple File Upload option to...
Unable to access jsonws API over Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User gets below error while trying to access jsonws API...
Unable to create Objects with system reserved names
legacy
Issue This article details some of the names that Objects will not be able to use as they are system-reserved. Environment Liferay DXP 7.4 Update 9+ Resolution Please refrain from using the following names as they are...
Menu links not showing up in custom module after upgrading to Liferay DXP 7.3
legacy Troubleshooting
Issue In Liferay DXP 7.0, users may have used the out-of-the-box Document Library Display Portlet to implement their own customizations with uploading Documents. However, when migrating this customization to Liferay...
Cannot export Wiki to PDF using LibreOffice
legacy Troubleshooting
Issue Steps to reproduce: 1) Have OpenOffice installed on the machine where Liferay DXP is running. 2) Start headless OpenOffice using this command soffice --headless --accept="socket,host=127.0.0.1,port=8100;urp;"...
Custom filter(Filter Query Type:Query String) on the search result page is not working fine
legacy Troubleshooting
Issue The custom filter(Filter Query Type: Query String) on the search result page is not working fine ERROR [ajp-nio-172.1.129.27-8080-exec-2202][ElasticsearchIndexSearcher:169] java.lang.RuntimeException:...
Buttons do not have an accessible name exception
legacy Troubleshooting
Issue When running a Lighthouse Accessibility audit in Liferay DXP 7.2 a "Buttons do not have an accessible name" exception is flagged on the report. Steps to reproduce: 1. Start Liferay DXP 7.2 fix-pack 6. 2....