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Does the Admin user have to be active to upgrade Liferay?
legacy
Issue We are going to upgrade our Liferay portal and would like to know if there is any problem if the Admin user is inactive. Environment Liferay DXP 7.4 Resolution To perform the Liferay upgrade it is not...
How to trigger test emails from Liferay?
legacy How To
Issue We have configured our SMTP in Liferay. We would like to test if emails are sent and received. How can we trigger a test email from Liferay?   Environment Liferay DXP 7.4   Resolution You can use the attached...
ORA-00001 WARN: unique constraint
legacy Troubleshooting
Issue When upgrading from DXP 7.2 to 7.4 U53 using an Oracle database, we faced the following WARN message: ORA-00001: unique constraint (PORTALESLIFERAY1.IX_CB778855,  nos podeis decir a que se debe y si afecta al...
How to check jar versions of certain marketplace apps
legacy How To
Issue You might use our OOTB jars to build your modules and for that reason you wish to know the version before an upgrade process, for example Environment Liferay DXP 7.0+ Resolution Navigate to...
The Theme is Broken With NPE thrown in the Log
legacy Troubleshooting
Issue The theme is broken when accessing non-existent pages. NPE is also thrown in the log. Reproduction Steps: Access non-existent pages http://localhost:8080/web/guest/p/ Or create a commerce site named "xyz" and access...
Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v1_1_2.DynamicDataMappingUpgradeProcess
legacy Troubleshooting
Issue During your upgrade process, you might encounter an error where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NullPointerException: Caused by:...
Database partitioning feature
legacy
Issue Is there a database partitioning feature available for Liferay DXP 7.3 or 7.4? Environment DXP 7.3 DXP 7.4 Resolution The database partitioning feature is in a kind of lab status for 7.4 to be used and tested...
User's IP address registered as IP address of web server
Troubleshooting
Issue After configuring Liferay in a frontend server (e.g., Apache, Nginx) and Load Balancers, when a user logs in, the value of the loginIp column in the User_ table is registered as the same local IP addresses of the...
Sync and AsyncExportImportLifecycleMessageListener unsatisfied references
legacy Troubleshooting
Issue When you execute the command ds:unsatisfied in the Gogo Shell, you get this output: Declarative Service {id: 2457, name: com.liferay.exportimport.lifecycle.SyncExportImportLifecycleMessageListener,...
"No CommerceChannel exists with the key" when starting Liferay
legacy Troubleshooting
Issue After upgrading from Portal 6.2 to DXP 7.4 Update 66, we see the following error in the log when starting Liferay: ERROR [http-nio-8080-exec-10][MiniCartTag:123] null...
The Chat Provider I want to use is not in the list of available Chat Providers
legacy How To
Issue I would like to enable Click To Chat in our Liferay instance. I have checked the documentation: Enabling Automated Live Chat Systems The Chat Provider I want is not in the supported list: Getting The Chat...
Deploying a Portlet to Liferay 6.2 on Tomcat 8, causes listerner tags in Web.xml of portlet to change to Context-param tags
legacy Troubleshooting
Issue Deploying a portlet developed for Liferay 6.2 on Tomcat 7, on a Liferay 6.2 instance running on Tomcat 8 causes the portlet's web.xml file to reflect the following changes:  The web.xml before it is deployed had...
I want to disable Basic Auth for JSONWS
legacy How To
Issue I want to disable Basic Auth for JSONWS (JSON web services) in Liferay so that only OAuth is used for a specific jsonws method (i.e. expandovalue) Environment DXP 7.4 Resolution Basic Auth can be entirely disabled,...
User clicks not tracked correctly
legacy Troubleshooting
Issue The number of hits goes up by 2 Steps to reproduce: 1) Add "live.users.enabled=true" to portal-ext.properties and start portal 2) Navigate to Control Panel > Monitoring 3) View the number of hits 4) Refresh...
Web content with special characters in their title, their friendly URL is populated with C% code
legacy Troubleshooting
Issue The Friendly URL presented when editing a Web Content is displayed with C% code in the special characters, making it difficult to forward that URL. Environment Liferay DXP 7.4 (equal to or below Update 40)...
Is there any Instance Level Configuration for Google Captcha?
legacy
Issue Is there any instance level configuration for Google Captcha   Environment Liferay DXP 7.4   Resolution The Google Captcha can only be enabled via System Settings > Security Tools > CAPTCHA, which is a server level...
Navigating to URL after setting Redirect Pattern is giving 404 error
legacy Troubleshooting
Issue When Redirect Pattern is defined such as below to redirect pages, navigating to the URL gives 404 error instead of redirecting properly. Environment DXP 7.4 u65 and lower Resolution By default, patterns defined...
Saving Site Settings - Languages takes a long time
legacy Troubleshooting
Issue The issue can be reproduced with the following steps: 1. Go to configuration then select site setting. 2. Select Define a custom default language and additional available languages for this site. 3. Click on save....
Fragment's Edit/Update Date Isn't Getting Updated
legacy Troubleshooting
Issue When making edits to fragments and publishing those fragments, the "Modified time" of the fragment is not updated accordingly. Steps to Reproduce: Navigate to Design > Fragments Add a Fragment Collection and create...
Make Editable Fields in a Custom Widget Embedded in Fragment
legacy
Issue I have a custom widget and write editable fields in the JSP like this. <div class="form-group required"> <label class="required-field-lbl form-field-lbl" data-lfr-editable-id="resume-name"...