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Why aren't Headless API calls working after I change the Root context?
Issue I changed Liferay's root context to a custom context, and now headless API calls are returning "access denied" errors. Environment DXP 7.3 Resolution This issue is fixed by LPS-143355  Additional Information Read more about Headless Delivery  , content:...
Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network?
Issue Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network? Environment Liferay DXP 7.3 Resolution NTLM authentication was deprecated from Liferay DXP...
Is there a way to find out which osgi module owns a jar that's been written to the $liferay_home/osgi/state directory?
Issue I would like to find out which osgi module owns a jar that's been written to the $liferay_home/osgi/state directory. Environment DXP 7.2 DXP 7.3 Resolution  The id of the bundles in Gogo Shell corresponds to the subfolder names in osgi/state/org.eclipse.osgi . To see all the bundle...
Why are Exports Slow In a Site With a Large Number of PDF Documents?
Issue When I attempt an export of a site containing a large number of PDF documents in DXP 7.3, the export takes a very long time. Environment DXP 7.3 Resolution This issue is resolved by LPS-142761   Additionally, the following workaround speeds up export time: On the export screen,...
Liferay fails to start up after installing fix pack
Issue After installing a fix pack, sometimes the environment may not start back up and will encounter the following error: 10-Nov-2021 18:14:07.441 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to...
Cannot start up server after applying a new patch
Issue After installing a new fix pack / hotfix, the portal is not starting up, even though the temporary folders have been deleted. 06-Dec-2021 13:15:32.439 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener...
Liferay fails to manage unique session and displays the mismatched data of the users
Issue Liferay fails to manage unique sessions and displays the mismatched data of the users when using the below code ThemeDisplay td = (ThemeDisplay) renderRequest.getAttribute(WebKeys.THEME_DISPLAY); User user = td.getUser(); String clientId = user.getScreenName().toUpperCase();...
Service "com.liferay.portal.kernel.messaging.DestinationFactory" is unavailable
Issue What does this error mean? When it will occur? 2021-07-21 00: 02: 06.207 ERROR [ServerService Thread Pool - 111] [ServiceProxyFactory: 109] Service "com.liferay.portal.kernel.messaging.DestinationFactory" is unavailable in 60000 milliseconds while setting field "...
Errors when executing upgrade process for com.liferay.exportimport.service
Issue The ExportImport Service failed during the upgrade from Liferay 6.2 to DXP 7.2: ERROR - Failed upgrade process for module com.liferay.exportimport.service com.liferay.portal.kernel.upgrade.UpgradeException: com.liferay.portal.kernel.exception.SystemException:...
How apply changes to Tomcat's server.xml file in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to make some changes in Tomcat's server.xml file, but don't know how to do it in a Cloud environment. Environment Liferay PaaS...
The jgroupsping entries not getting deleted from table in Kubernetes environment
Issue In case of using Kubernetes, you might encounter a problem in your cluster using JDBC_PING, as the entries from the jgroupsping table related to the shutdown pods are not getting deleted. Environment DXP 7.3+ Kubernetes Resolution Set the following property:...
Upgrading from Fix Pack 1 to Fix Pack 2 in Liferay DXP 7.3, a NoSuchGroupException occurs
Issue When upgrading from Fix Pack 1 to Fix Pack 2, issues with the control panel options arise, such as being unable to use the page building option and having no portlets visible on the home page. The console errors seen during server startup are listed below. ERROR...
com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption
Issue The server is down with the below exception. What does this error mean? ERROR [https-jsse-nio-8443-exec-144] [JDBCExceptionReporter: 234] The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "Connection reset...
Application performance comparison between Unicast and Multicast configurations
Issue As per the business-specific requirement, modified the configurations by changing from default multicast with unicast clustering. While doing so, how the application performance will be impacted between Unicast and Multicast configurations? Environment Liferay 6.2  Resolution There...
Create custom notification module
Issue Unable to get notification over UI even after adding entry in usernotificationevent table through UserNotificationEvent API. Environment Liferay DXP 7.2 Resolution Even after adding entry in usernotificationentry, in order to interpret the notification event and determine whether...
Using JSONFactoryUtil.looseDeserialize method deserilizes to HashMap instead of my class.
Issue We have a WAR portlet that uses JSONFactoryUtil.looseDeserialize method. Also, our class is defined as whitelisted. See following: json.deserialization.whitelist.class.names=\ com.liferay.portal.kernel.cal.DayAndPosition,\ com.liferay.portal.kernel.cal.Duration,\...
Getting com.mysql.cj.jdbc.exceptions.CommunicationsException on server startup
Issue User gets below error on server startup/restart: ERROR [main][DialectDetector:147] com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure__The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from...
NullPointerException in service builder methods after upgrade to DXP 7.3
Issue After upgrading the portal to DXP 7.3, the following stack trace in some custom modules is reported: Caused by: java.lang.NullPointerException at com.liferay.portal.cache.internal.dao.orm.FinderCacheImpl._getArguments(FinderCacheImpl.java:466) at...
"Your request failed to complete" error is displayed on the user interface but there is no more information about it
Issue If there is an unexpected error, sometimes a "Your request failed to complete" error is displayed on the user interface, but no additional information is given. How can I get more information on this error? Environment Any Liferay DXP version Resolution In order to get more...
How can I manually force the generation of document thumbnails?
Issue It is necessary to regenerate all thumbnails of the documents in documents and media. After executing "Reset preview and thumbnail file for Documents and Media" in the server administration section, the thumbnails are deleted, but they are not regenerated until the thumbnail is...

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