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There was an error when loading the "text" field
legacy Troubleshooting
Issue 'There was an error when loading the "text" field' is showing if user clicks on any portlet inside System Settings and Instance Settings. Environment 2024.Q1 2024.Q2 Resolution This behavior is only...
"Unable to persist buffered increment value" Error in Liferay Logs
legacy Troubleshooting
Issue I am seeing the following errors thrown regularly in my Liferay console logs. How can I resolve this? ERROR [BufferedIncrement-default-2][BufferedIncrementRunnable:54] Unable to persist buffered increment...
No minification of clay files impacting page load response times
legacy
Issue We see more number of Clay UI related network calls in the browser network tab in clean instance of Liferay and they are not getting cached also. It has JS and CSS files which are not minified into fewer combo...
Which table saves Email User data into the database?
legacy
Issue Which database table stores the email user configuration data? Environment Liferay DXP 7.4  Resolution The PortalPreferenceValue table stores email configuration data (Instance settings->Email->Email...
How to resolve "Attempting to upgrade table UserGroupGroupRole by adding a temporary column" DB2 database upgrade errors
legacy Troubleshooting
Issue When trying to upgrade Liferay DXP from a 7.4 U release to 2024.q1.3 using a DB2 11.5 database, we encountered the following errors relating to the UserGroupGroupRole table: INFO  [ServerService Thread Pool --...
Unable to login without the sameSiteCookies="none"
legacy Troubleshooting
Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP  Resolution This article:...
How to disable error messages?
legacy How To
Issue How to disable 'Your Request failed to complete' error messages? Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond...
sun.awt.Win32GraphicsEnvironment ClassCastException in the logs
legacy Troubleshooting
Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to...