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Old version of an updated file gets downloaded instead of the new version
legacy Troubleshooting
Issue Some team members had to go into the 'Current Assets' asset library and re-version some files that needed updating. After re-versioning the files, when Person A went to download the files to see how...
Is integration of mTLS possible in Liferay?
legacy How To
Issue We are required to use mTLS (Mutual Transport Layer Security) for certain requests Is it possible to integrate mTLS with Liferay? Environment DXP 7.4 Quarterly Releases Resolution Yes, it is possible to...
Impersonation Clashes with Cached Web Content Templates
legacy Troubleshooting
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...
Creating Display Page Templates for Calendar Events in DXP 7.3
legacy
Issue The documentation Using Display Page Templates in learn.liferay.com mentions you can create Display Page Templates for calendar events, but this for calendar events is missing in Liferay DXP 7.3. Environment...
The site name is appended to every Event/Meeting created in Liferay Calendar
legacy
Issue The site name is appended to every Event/Meeting created in Liferay Calendar. Environment DXP Quarterly Release 2024.Q2.0 Resolution Liferay calendar displays the site name as default when the event or...
How to create Web Content with large images from text file?
legacy Troubleshooting
Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted...
Console errors when local staging is on
legacy Troubleshooting
Issue There is a staging initialization failure within the console when local staging is on.  Steps to reproduce:  Publishing > Staging > Toggle Local Staging On Navigate to the Home Page and check the console within...
Staging Object Entries
legacy
Issue I would like to enable Staging for my Object Entries Environment Quarterly Releases Resolution This feature is not yet available in Liferay, however, it is already on the roadmap You may view the...
Defining Permissions for Object Entries
legacy
Issue The creator/owner of an object entry (or any other data type) has full permissions to manage that entry (update, delete, view). I would like to give Object Admins the possibility to define/restrict...
Is it possible to create Style Books directly from a Client Extension?
legacy
Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the...
Using Required for system configurations.
legacy Troubleshooting
Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+...
I can select a Display Date in the past for a Web Content
legacy How To
Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date....
Email Settings not resetting completely from Instance Settings
legacy Troubleshooting
Issue If a user wants to reset Mail Settings from Instance Settings, it is not resetting completely Environment SaaS Resolution Open a Help Center ticket to have Support manage the environment Additional...
Liferay Learn Resources Taglib
legacy Troubleshooting
Issue In recent versions of Liferay, the liferay-learn taglib has been introduced to automatically include links to the official Liferay Learn documentation. This functionality is controlled by the...
Can URLs be localized in Navigation Menu and in "Link to URL" Layout Type ?
legacy How To
Issue We would like to have the possibility to use different external urls for different languages in the Navigation and menu elements and as Layout Type "Link to URL" in "Site builder -> Pages" For example: HU:...
Vulnerabilities for spring-web and spring-core
legacy
Issue Vulnerabilities remain unresolved in spring-web and spring-core, even after a fix was applied to spring-context. For spring-web: Vulnerable component: org.springframework:spring-web:5.3.39 For spring-core:...
Getting invalid checksum error when building the Liferay Workspace
legacy Troubleshooting
Issue Facing an error when attempting to initialize a Liferay DXP bundle in the user's Liferay workspace. Steps to reproduce: 1. Create a Liferay workspace project. 2. Set the following in gradle.properties:...
Unable to see the add button to create a new language override key
legacy Troubleshooting
Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control...
"assetURL" not redirecting to the desired 'Product Detail' page
legacy Troubleshooting
Issue The issue regarding the POST /v1.0/suggestions API. Specifically, when using the API, the page does not redirect to the desired 'Product Detail' page, whereas the same functionality works correctly via the UI....
Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON
legacy Troubleshooting
Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on...
Is Session Prediction Possible in Liferay
legacy
Issue Is it possible an attacker could predict the JSESSIONID and gain unauthorized access, referencing an example from a 'Session Prediction' article? Explanation of Issue Using the "Catalog" Page in Postman: If a...
Certain values are lost or altered upon submitting a large form
legacy Troubleshooting
Issue For very long forms, some input values may be unexpectedly lost or modified after submission. Some fields are submitted correctly, but from a certain point onwards, they start persisting with incorrect values...
Unable to Run Developer Studio 3.9.8 with JDK 17
legacy Troubleshooting
Issue When attempting to run Liferay Developer Studio 3.9.8 on JDK 17, there's no option available to configure JDK 17 when navigating to Window -> Preferences -> Java -> Compiler -> Compiler compliance level.  Environment...
Delay in "Add to Cart" Button Rendering on Slow Internet Compared to Other Platforms
legacy How To
Issue The "Add to Cart" button takes time to appear when using a slow internet connection in comparison to other platforms like Amazon, the button is immediately visible, although it remains non-functional until...
Spring Boot Client Extension cannot be deployed successfully
legacy Troubleshooting
Issue After deploying a Spring Boot client extension, it is loading indefinitely with the following message: CustomSpringBootService is gearing up. The service should be ready to receive requests soon. The following...
After upgrading to Quarterly we can see a "could not resolve property: DDMStructureKey" error in the log
Troubleshooting
Issue After upgrading to Quarterly we can see the following error in the server log: ERROR [BasePersistenceImpl:629] Caught unexpected exception org.hibernate.QueryException: could not resolve property:...
Alternative management of web content pending in a workflow blocked by another user
legacy Troubleshooting
Issue This article addresses the need to manage a workflow for web content that is in a pending state and is also in an intermediate task of the workflow, associated with a person or left undetermined. An alternative...
Getting a web content in scheduled status using the headless rest API
legacy How To
Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of  headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content...
Enabling both Liferay's default login and SAML login so that users can use either option
legacy How To
Issue I would like to configure and enable SAML login while also having Liferay's default login available to users so that they can have two options for logging in. Environment DXP 7.4+ Quarterly Release Resolution...
How to define the order in which multiple object actions (defined for the same trigger) will be executed?
legacy
Issue I was wondering is there a possibility to order/prioritize object actions that use the same trigger? For example, I have two object action, action1 and action2, and they are both triggered by On after add. I need to...
Unable to get product info error showing in console
legacy Troubleshooting
Issue When building projects, users are getting the below error in the console:  FAILURE: Build failed with an exception. * Where: Settings file 'C:\Users\ABC\Downloads\Dev\liferay\example\settings.gradle' line:...
There are repeated languages that can't be modified in the Localization settings
legacy Troubleshooting
Issue The default language for the site is shown repeated several times in the column of Current languages in Site Settings > Localization > Languages. It can also happen for the instance in Instance Settings >...
An error should appear immediately after uploading a file of wrong extension within the size limit
legacy
Issue When trying to upload a file in blogs that is less than the specified limit with the wrong extension, it shows the progress bar for a while and then gives the error. Based on user experience, the error...
Resolving 401 Errors When Using Authorization Bearer Tokens in RestBuilder APIs
legacy Troubleshooting
Issue When making calls to a REST API service created with RestBuilder that includes the Authorization Bearer token header, the responses often return a 401 Unauthorized status. However, when the same service is...
HTML elements disappear when creating new Object entries
legacy How To
Issue An embedded video (iframe) and other HTML elements within a Rich Text field of an Object are not persisting after saving a new entry. Environment Liferay DXP 2024.Q2 Resolution This is an expected behavior due...
Wikis with friendly URL
legacy How To
Issue When accessing a wiki article, the URL looks something like this:...
How to overcome BOMs pointing to wrong JARs?
legacy Troubleshooting
Issue When compiling our custom code, we encounter issues where our OSGi modules fail to start due to unresolved references to the Liferay packages. For instance, the following error is thrown:...
Avoid last name field being mandatory when creating users
legacy How To
Issue When creating new users, some fields (such as first name and last name) are mandatory, marked with a red asterisk. How can one specify the mandatory fields? Environment Quarterly Release 2024.Q1, 2024.Q2,...
Access a site other than the default one without /web
legacy How To
Issue By default, it is possible to access the pages of the website included with the default installation both with and without /web. This article addresses the need to change the site where this behavior is required,...
Java & Liferay - 2025 and Beyond
legacy
The next major evolution of Java is here and Liferay is poised and ready to embrace the next generation. Like with any software or technology change, adoption will require work and will take time. That's why...
JournalArticleAssetEntryClassTypeIdUpgradeProcess WARN traces during upgrade process
legacy
Issue After upgrading from 7.3 to 2024.Q3 we are getting lots of WARN traces related to com.liferay.journal.internal.upgrade.v5_1_1.JournalArticleAssetEntryClassTypeIdUpgradeProcess upgrade process: 2024-11-20...
Google Drive authentication randomly fails in a multi-node cloud environment
legacy Troubleshooting
Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was...
Back Button is Unresponsive After Opening a Notification
legacy Troubleshooting
Issue After opening a notification, I'm unable to return to the previous page by using the back button. The back button is unresponsive if I'm viewing a notification. Return button does not work when...
Slow Content Search with SearchUtil API
legacy Troubleshooting
Issue In 7.4 q2.12, searching using SearchUtil API is taking upwards of 3-4 minutes when the expected response is in milliseconds. Environment 7.4 2024.q2.12 Resolution Do one of the following: Upgrade to...
How to remove or deselect the theme for a specific page?
legacy How To
Issue The user has deployed a custom theme as a WAR file, and it is configured as the default. As soon as they create a new page, the same theme is applied, but they want to remove or deselect the theme for that...
Creating a New User in Liferay Whenever a Liferay Object Entry is Added with Default Site, Role, and Password
legacy How To
Issue Creating a new user in Liferay whenever a new entry is created in the Liferay Object with a default Site, Role, and password? Environment Liferay DXP 7.4 Resolution In Liferay objects, object action defines...
How to Customize Webserver Log Format
legacy How To
Issue How can I customize the log format of the webserver service? Environment Liferay PaaS Resolution To tailor the log format of your webserver service to your specific needs, you can adjust the following...
Uncaught SyntaxErrors in browser console when rendering custom fields
legacy Troubleshooting
Issue Custom fields are not rendering correctly when added to a form.  Exceptions such as the following ones can be seen in the browser's console: Uncaught SyntaxError: import declarations may only appear...
Outdated Patching Tool found in 2024.Q3.6-.9 Docker Images
legacy Troubleshooting
Issue A different patching tool version was found in 2024.Q3.6-.9 Docker Images, but not in bundles downloaded from the Help Center. Environment 2024.Q3.6-.9 Resolution The correct version of the patching...
How to retrieve relative URLs for document library assets?
legacy Troubleshooting
Issue Easily retrieve relative URLs for document library assets. Environment Liferay DXP 7.4 Resolution Kindly consider using the latest Liferay DXP 7.4 release. Another option request LPD-36856 on a...
What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay?
legacy
Issue What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay? Environment Liferay DXP 7.4 Resolution Synchronous database replication is used in Liferay and it is a...
Updating Custom Account Entry Fields Fails for Person Accounts with a Specific Role
legacy Troubleshooting
Issue 'users do not have permission' exception is showing when trying to update the same custom field on Person type accounts. Steps to reproduce: 1. Start a clean 2024.q1.1 bundle 2. Navigate to configuration >...
Asset Publisher Subscriptions Only Trigger Email for New Assets
legacy
Issue When using the Asset Publisher with subscriptions enabled, email notifications are only sent when a new asset is added to the selection. Updating an existing asset's content does not trigger a new notification....
"HTTP Status 400 – Bad Request" error occured when Updating Blogs' Custom Friendly URL
legacy Troubleshooting
Issue While updating the "Blogs" custom-friendly URL from "/liferay-blog" to "test-blogs/liferay-blogs," an HTTP Status 400 - Bad Request error appears on the UI. (A video demonstrating the issue has been attached.)...
Form Container does not display relationship field for parent object
legacy Troubleshooting
Issue I have an object A with a one-to-many relationship to object B. When I add a Form Container to a page and map it to object A, I cannot select the related object B entries. Environment Liferay DXP 7.4+ Resolution...
Knowledge Base Section Widget does not displaying the current version of Knowledge Base Article
legacy Troubleshooting
Issue When displaying Knowledge Base Articles using a Knowledge Base Section widget, once an article is edited, the displayed content will not reflect the changes made This behavior is reproducible when the Knowledge...
Tomcat Vulnerabilities CVE-2024-50379 and CVE-2024-56337 in Liferay DXP
legacy Troubleshooting
Issue Vulnerability for Tomcat discovered after moving to Liferay DXP 7.4. How to remediate Apache Tomcat 9 Remote Code Execution (RCE) Via Write Enabled Default Servlet Vulnerability (CVE-2024-50379) and...
Why doesn't the database's "userId_" update within the PLOEntry table with the ID of the last user to edit?
legacy
Issue We've found that when updating any Liferay Language Override key-value, the PLOEntry table within the database is not being updated with the ID of the last user to edit. It is our understanding that the table...
Brave Browser Issues
legacy Troubleshooting
Issue I am experiencing an issue in Liferay, that is only reproducible in Brave browser, but not reproducible in Chrome, Firefox, Safari, or Edge. Environment Quarterly Releases Resolution The Compatibility...
Enabling ElasticSearch Sidecar logs
legacy Troubleshooting
Issue I would like to raise the log levels for ElasticSearch Sidecar The folder [liferay-home]/elasticsearch-sidecar/7.x.x/logs does not contain any log files Environment Quarterly Releases Resolution The...