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What character sets are available?
legacy
Issue What character sets are currently available? For customers with accented names (umlaut etc), we want to ensure both systems behave consistently.    Environment Liferay DXP 7.4 Liferay DXP 7.3  ...
Size limit for an integer value
legacy
Issue What is the size limit for an integer value?   Environment Liferay DXP 7.4   Resolution Liferay is written in Java and the Java integer size value is valid for Liferay as well.  Maximum value:2147483647...
Workflow is not triggered for hidden content pages
legacy Troubleshooting
Issue Trigger workflow for hidden content pages is not working Steps to Reproduce: 1) Navigate to Site Menu > Site Builder > Pages 2) Add a blank 3) Navigate to page configuration, set 'Hidden from Navigation Menu...
Product details widget
legacy Troubleshooting
Issue The product details widget is not showing the related tabs (e.g. Full Description, Replacements, Attachments, Specifications, etc.) Environment Liferay DXP 7.4 Commerce 4.0 Resolution The observed behavior...
Which database table stores the custom field values?
legacy
Issue The user has created some custom fields like 'Role', and 'User Type' inside the user portlet. Which database table contains both user and custom field data together? Steps to follow: 1. Start Liferay DXP...
Custom fields with default values
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
An incomplete form with an object auto-saves multiple records
legacy Troubleshooting
Issue An incomplete form configured with an object auto-saves multiple records under unique IDs.  In the example below, an object 'Questionnaire' is displayed over a 3-page form. Fields on pages 1 & 2 for FormID,...
Allow users to add content based on asset publishers
legacy How To
Issue Require permissions for a user to get an 'Add' option on a specific Asset Publisher. Steps to reproduce: 1) Role-1: User-1 is the Role-1 holder and Role-2: User-2 is the Role-2 holder. 2) Add an Asset...
Cannot manage files uploaded to User Personal Folder (accessible from Web Content Upload field)
legacy How To
Issue Created a Web Content structure using the Upload field When a new Web Content Article is created, two upload tabs are available: User Personal Folder Documents and Media Where can we access and manage files...
"cannot execute SELECT FOR UPDATE in a read-only transaction" error while logging in portal
legacy Troubleshooting
Issue Below error observed in logs and UI(internal serve error) while logging in to the portal: 2022-11-22 10:41:23.108 ERROR[http-nio-8080-exec-16][JDBCExceptionReporter:234]ERROR: cannot execute SELECT FOR UPDATE in...
How can I access to the stored metadata of "Documents and Media" documents?
legacy How To
Issue I am trying to develop a module that manages files and metadata in the Documents and Media Library but I am struggling to interact with the metadata from metadata sets. How can I access the stored metadata of...
Behavior when different Javascript is set in the advanced settings of page and widget pages
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Total Count for Documents and/or Web Content
legacy
Issue We are looking for a way to determine how many web contents and documents are on our Liferay platform. Environment DXP 7.3  DXP 7.4 Resolution Liferay Support is limited in providing a groovy script for this...
Why there is no "Link to page" element when mapping it on a fragment?
legacy Troubleshooting
Issue When we include a "Link to page" field into a structure and we are attempting to map it on a fragment, the "Link to page" field is missing from the list. Environment Liferay DXP 7.1+ Resolution This is...
Sitemap is not generated properly for the domain in a clustered environment
legacy Troubleshooting
Issue Sitemap is not generated with page name for a clustered environment, when xml.sitemap.index.enabled portal property is set to true. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution The observed behavior...
Configuring Service Probes
legacy
Service Probes should be configured based on your individual business needs. The following overview is meant to explain the basics of how Service Probes work, so that you can better make decisions about...
Can I change the permissions of a specific role for multiple pieces of content at once?
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Liferay Security Scanning
legacy
Issue What procedures does Liferay follow to perform security scanning? Environment Liferay DXP Resolution Liferay uses DAST and SAST tools for scanning. Pen test and manual code reviews are performed as well....
Workflow cannot be used with Publications enabled, and vice versa
legacy Troubleshooting
Issue When we enable Workflow and Publications together, and we can't publish assets, e.g. web content articles We see the below exceptions in the log: ERROR...
Link doesn't work in Knowledge base when a non-standard protocol is chosen.
legacy Troubleshooting
Issue When adding the notes:// protocol to a link in Knowledge Base, AntiSamy removes it and displays it as text. Environment Liferay DXP 7.2, 7.3 Resolution By default, everything is sanitized by AntiSamy, with 3...
Can we add more button types/styles in Fragments?
legacy
Issue Is there a way to change the available options in the button type dropdown? E.g. can we add more button styles to fragments? Environment Liferay DXP 7.3+ Resolution Bootstrap provides several additional button...
Related Assets section in web content editor screen does not show Commerce Products
legacy Troubleshooting
Issue The Related Assets section in web content editor screen does not show Commerce Products despite following the steps in Enabling Commerce Products as Related Assets documentation Environment DXP 7.4 Resolution The...
An Object is missing from the Application or Control Panel menu after restarting
legacy Troubleshooting
Issue A custom Object configured to display in the Application or Control Panel menu is missing after restarting the application. The custom Object was previously present with Update 49 installed, but has now...
Error: "type=mapping_parsing_exception, reason=Failed to find type parsed [icu_collation_keyword] for ...." displayed in the log after upgrade
legacy Troubleshooting
Issue This error could appear in the client log after upgrading the portal: type=mapping_parsing_exception, reason=Failed to find type parsed [icu_collation_keyword] for .... Environment DXP 7.2 or higher Resolution...
Widget categories and order of widgets in the page edit menu
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Elasticsearch Errors - Failure in Bulk Execution and Parsing
legacy Troubleshooting
Issue We upgraded Elasticsearch and now when we try to re-index JournalArticles we are seeing the following Elasticsearch errors: ERROR: = failure in bulk execution [liferay-12345], type [LiferayDocumentType], id...
Sorting search results by a localizable structure field is wrong when viewing the page in different languages
legacy Troubleshooting
Issue When using the Search Sort widget to order the search results by a structure field, it results in different ordering when viewing the page in different languages. The selected structure field is...
Incorrect Avatar Displayed when Editing Web Content
legacy Troubleshooting
Issue If I create an item of web content then someone else updates that web content, the avatar of the  person who did the update is not displayed. This causes a mismatch between avatar and name. Expected: Avatar...
WARN message that includes frozen indices have been deprecated
legacy
Issue The below WARN message is observed continuously in the Liferay logs    WARN [https-jsse-nio-8443-exec-62][RestClient:65] request [HEAD...
Can't save default values for web content because of required fields
legacy Troubleshooting
Issue When the user tries to edit the default values of the structure field, they receive an error and the updated default values are not saved. Steps to reproduce: 1) Set up DXP 7.4 2) Navigate to Content & Data...
Why are HTML updates of a cachable Fragment set not propagating to the content page after updating the Collection Contributor module?
legacy Troubleshooting
Issue When I attempt to edit and publish the HTML of a Fragment set after it has been published on a content page the propagated changes do not reflect on the content page.  Environment DXP 7.3 DXP 7.4 Resolution...
A popup will appear whenever accessing shared content
legacy Troubleshooting
Issue An alert will pop up Steps to reproduce: 1) Add a new user 2) Add blog entry or document with <script>alert(123);</script> title 3) Share the asset with the new user 4) Login the new user 5) Navigate to the...
Form not translating month and day of week in date field calendar
legacy Troubleshooting
Issue Date field calendar in Forms does not display elements like months and weekday abbreviations in the default language of Liferay DXP Is it possible for my forms to display months and date on the Liferay DXP...
The file is uploaded with a Guest View permission
legacy Troubleshooting
Issue When users upload a file to a restricted DDL, the file does not inherit its permission, so guest users can view the file via a link even though the DDL is not visible to them. Steps to reproduce: 1. Start a...
Wrong language when posting a content in Social Media
legacy Troubleshooting
Issue We have two languages set in our environment.  The previews of news articles shared on Facebook appear in the incorrect language. We posted in French (fr) but we saw 'de' in the URL.   Environment...
Cannot get the DDM fields stored in ddmFieldArray Elasticsearch nested field when executing a search from Java code
legacy How To
Issue I am trying to execute a search query to get the DDM fields stored in Elasticsearch of web content but they are not being returned. The same code was working in DXP 7.0, 7.1, and 7.2, returning the DDM fields as...
How can I fetch a form's entries with API in DXP 7.4?
legacy How To
Issue 1. Get a vanilla 7.4 (latest update) 2. Create a form: form1 3. Put a text field on it: field1 4. Submit the form a couple of times, so that it will have a few entries. Question: how can I retrieve the form entries...
Selecting a new repository hook
legacy Troubleshooting
Issue Selecting a repository hook (store implementation class) under Server Administration→Data Migration is showing the below two options only com.liferay.portal.store.file.system.FileSystemStore...
Headless API calls using basic auth fail in Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I make remote headless API calls using basic auth to...
Is there a way to see a list of content that has been granted specific permissions?
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...