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Adding Portlet Configurations at Instance and System Level
legacy How To
Issue How to rename the category and section. It should be excluding the substring "category."? How the configuration will be accessible under settings? Environment  Vanilla bundle DXP 7.1 SP2 pre-bundled with dxp-10...
Post installation of fix pack de-63, server failed to start with the error message "URI is not hierarchical"
legacy Troubleshooting
Issue After installing the fix pack de-63, server failed to start and showing the following error in the server console. ERROR [Framework Event Dispatcher: Equinox Container:...
Connecting to Multiple IdPs with SAML Plug-ins
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is it...
Cannot disable simultaneous login
legacy Troubleshooting
Issue After setting the following properties in portal-ext.properties, user can still login simultaneously. live.users.enabled=true auth.simultaneous.logins=false Environment Liferay DXP 7.1 Liferay DXP 7.3 Liferay DXP 7.4...
User 0 is not allowed to access - warning traces
legacy Troubleshooting
Issue Whenever the user is trying to log in, they are getting the below warnings: 2019-03-22 07:13:52.951 WARN [http-nio-8080-exec-366][SecurityPortletContainerWrapper:363] User 0 is not allowed to access...
Spell check button does not appear on CKEditor toolbar
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Cluster Node name is missing from sessionID in Audit_AuditEvent table
legacy
Issue In a cluster environment, after setting the cluster node name (jvmRoute or instance-id) on Application Server, the node name is not appended to the sessionID stored in Audit_AuditEvent table.  When checking the...
How to know if your UDP Multicast communication is working
legacy Troubleshooting
Issue Communication is not working properly in the cluster even after setting all the configurations up in the portal instances.  Changes have not been replicated from one node to another.   Environment...
Metadata for Journal Articles Not Indexing Appropriately during Upgrade Process
legacy Troubleshooting
Issue During the upgrade process, UpgradeImageTypeContent#copyJournalArticleImagesToJournalRepository copies all journal article images into the Document Library repository. In order to achieve...
CSS changes are not reflecting
legacy Troubleshooting
Issue The CSS changes are not reflecting in the browser until and unless the caches are cleared. Environment Liferay 6.2 Resolution If the CSS changes are reflecting in the theme until the browser cache is not cleared....
FileImpl "Unable to extract text from" and other errors during document indexation related to TIKA library
legacy Troubleshooting
Issue If we execute a reindex of documents (DLFileEntry) we have several warnings and errors in the log file with the message "Unable to extract text from" and related to FileImpl and TikaException: Tried to allocate an...
How can a URL be replaced or hidden on every site visit?
legacy Troubleshooting
Issue As a reverse proxy on the web server, whenever a user accesses a URL, the user is sent to the application server's IP address, which is visible on the site URL. Now, how can this URL be replaced by IP or...
Upgrading to 7.3+ fails due to a table not complying with the requirements of an external plugin
legacy Troubleshooting
Issue The upgrade process to Liferay DXP 7.3+ failed with the following Caused by: Caused by: java.sql.SQLException: The table does not comply with the requirements by an external plugin. Environment Liferay DXP...
Failed upgrade process for Analytics when upgrading to DXP 7.3
legacy Troubleshooting
Issue When upgrading to DXP 7.3, I'm encountering the following error in the upgrade process:  2021-05-12 04:16:12.918 ERROR [main][UpgradeStepRegistratorTracker:144] Failed upgrade process for module...
Session lost on page redirect using POST method when request header is SameSite=LAX
legacy Troubleshooting
Issue The problem is happening when using POST method to receive data from another portal on a different domain, which is considered unsafe when request header is SameSite=LAX, that because if this header is not...
"Illegal HTTP status in response" error when configuring an F5 BIG-IP ASM before a Liferay Server
legacy Troubleshooting
Issue After configuring the F5 BIG-IP® Application Security Manager™ (ASM) product before a Liferay Server, several requests are blocked by the ASM module and following error is displayed: Illegal HTTP status in response...
Session unexpectedly lost in Google Chrome
legacy Troubleshooting
Issue Session is suddenly lost in Google Chrome even when session.timeout.auto.extend=true has been set in portal-ext.properties file. Environment Liferay DXP Liferay Portal 6.2 Resolution This is only happening...
Error during Liferay startup after updating a config or cfg configuration file in the osgi/configs folder
legacy Troubleshooting
Issue After editing a config or configuration file in the osgi/configs folder, there are unexpected errors during the startup process, that can prevent Liferay from starting correctly The errors detected in 7.2 Fixpack...
Schedulers are not initialized as intended in a clustered environment
legacy Troubleshooting
Issue In a clustered environment if we restart the nodes at the same time for a deployment, schedulers and information can be lost.  Environment Liferay DXP 7.3 Resolution The issue described above is...
NoClassDefFoundError when starting the nodes simultaneously
legacy Troubleshooting
Issue The following error is thrown when the nodes of the cluster are started simultaneously:...