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LDAP settings and upgrading from 5.2.x to 6.x
legacy Troubleshooting
This article pertains to portals in which LDAP is configured in Liferay Portal 5.2.x and an upgrade is performed. When a user attempts to login, an error is thrown, and the user is not...
Application Server Times Out While Downloading/Uploading Documents
legacy Troubleshooting
When uploading documents larger than 3Mb via web call, an error may be thrown: 13:45:27,141 INFO [PortalImpl:4366] Current URL /documents/10162/179749/Certification+Tracking+Database+CSC+v2.0+Production.zip...
Managing Distributed Cache in Liferay Portal EE
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Installing Liferay Portal in a Clustered Environment
legacy How To
Many enterprise environments utilize clustering for both scalability and availability. This article provides specific instructions for installing a basic configuration of Liferay Portal in a pre-existing clustered...
Changes in Liferay DXP Clustering
legacy
This article documents several changes with the clustering feature that will take effect in Liferay Portal CE 7.0 and Digital Experience Platform 7.0. In addition, this article details changes that may affect...
Including portal-ext.properties in Help Center Tickets
legacy How To
One of the most important pieces of information when resolving a customer issue is the portal-ext.properties file for your environment. It is now possible to upload the portal-ext.properties file before opening a...
Performance Issue for Thread Counts While Processing JSP files
legacy Troubleshooting
This article is designed to help administrators tune performance in Liferay DXP 7.0 when the active thread count approaches the maximum allowed thread count. The reason for this performance issue is because the values...
Resolving 'BadPaddingExceptions' in the Console Logs
legacy Troubleshooting
This article addresses a situation where customers might encounter a BadPaddingException in the logs. This occurs if customers have two instances on the same domain; when a user tries to access another instance on the...