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Password reset notification emails may be sent to different email addresses
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
Memory information displayed on the server management resource screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
SightRoll specifications when a user is removed from the site
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Guest user cannot see the Questions widget
legacy Troubleshooting
Issue I placed a Questions widget on a Widget Page and posted a question. The Questions widget has the Guest View permission. When a Guest user access this widget page, the posted question is not display and the...
How to switch between modal and full screen display of the login screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
Nothing appears in the search "suggestions" widget.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Form Focus Object
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
The birthday is reset to {01/01/1970} on LDAP import
legacy Troubleshooting
Issue Every time a user is logged in, the birthday is automatically updated to the default value {01-01-1970}. We configured the LDAP server in Instance Settings. Environment Liferay DXP 7.2 Liferay DXP 7.3...
Can the Web Content-related elements' IDs change after export/import processes?
legacy
Issue I want to know if the IDs that can be seen on the UI for Web Content articles, Structures, Templates can change after exporting and importing them on the same or a different site. We did a test where we exported...
Configuring individual value to Settings of files when using Multiple File Upload
legacy
Issue I would like to add individual value to each file for their Settings (e.g. Document Type, Display Page, Categorization, Expiration Date, Permissions) when using the Multiple File Upload option to...
Unable to access jsonws API over Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User gets below error while trying to access jsonws API...
Unable to create Objects with system reserved names
legacy
Issue This article details some of the names that Objects will not be able to use as they are system-reserved. Environment Liferay DXP 7.4 Update 9+ Resolution Please refrain from using the following names as they are...
Menu links not showing up in custom module after upgrading to Liferay DXP 7.3
legacy Troubleshooting
Issue In Liferay DXP 7.0, users may have used the out-of-the-box Document Library Display Portlet to implement their own customizations with uploading Documents. However, when migrating this customization to Liferay...
Cannot export Wiki to PDF using LibreOffice
legacy Troubleshooting
Issue Steps to reproduce: 1) Have OpenOffice installed on the machine where Liferay DXP is running. 2) Start headless OpenOffice using this command soffice --headless --accept="socket,host=127.0.0.1,port=8100;urp;"...
Custom filter(Filter Query Type:Query String) on the search result page is not working fine
legacy Troubleshooting
Issue The custom filter(Filter Query Type: Query String) on the search result page is not working fine ERROR [ajp-nio-172.1.129.27-8080-exec-2202][ElasticsearchIndexSearcher:169] java.lang.RuntimeException:...
Search service restarting continuously
legacy Troubleshooting
Issue Search service is restarting continuously having similar errors as below: search[search-0] java.lang.StackOverflowError: null at org.apache.lucene.util.PriorityQueue.<init>(PriorityQueue.java:105)...
User shouldn't be able to select more than one category if Allow Multiple Categories is toggled to No
legacy Troubleshooting
Issue Steps To reproduce 1. Go to Site Content -> Categorization -> Categories 2. Add a new Vocabulary called Test 3. Toggle Allow Multiple categories to No. Click on Save. 4. Add 3 categories in Test - A, B, C 5....
The'redirect.url.domains.allowed' property somehow doesn't restrict redirection
legacy Troubleshooting
Issue Even when the 'redirect.url.domains.allowed' property is set, some redirects occur. Steps to reproduce: 1) Set the following properties in the portal-ext.properties file. redirect.url.security.mode=domain...
Scheduled Articles continue to be displayed with scheduled filter when edited to be published
legacy Troubleshooting
Issue When an article gets initially published with a scheduled date, then edited to display immediately, the article will still appear when the schedule filter tag is used. Steps to reproduce 1) Navigate to...
How Can I Reset My Liferay PaaS Environment to its Original State?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Every so often, a situation may arise during development or...
Buttons do not have an accessible name exception
legacy Troubleshooting
Issue When running a Lighthouse Accessibility audit in Liferay DXP 7.2 a "Buttons do not have an accessible name" exception is flagged on the report. Steps to reproduce: 1. Start Liferay DXP 7.2 fix-pack 6. 2....
How to remove users from Liferay that are deactivated / deleted in the LDAP server
legacy How To
Issue When a user is no longer listed in the LDAP server, the authentication fails and the user cannot log in anymore, but a dead user entry remains in Control Panel -> Users. Environment Liferay DXP 7.0+...
Service Builder not compiling correctly using Maven after the upgrade: ArgumentsResolver is not found in com.liferay.portal.kernel.dao.orm
legacy Troubleshooting
Issue After upgrading from DXP 7.0 to 7.3 we are having the error "ArgumentsResolver is not found in com.liferay.portal.kernel.dao.orm" if we try to recompile our service builder services using Maven: [ERROR]...
Transform LDAP attributes to be properly mapped to Liferay fields
legacy How To
Issue I need to transform some attributes from my LDAP to be properly mapped with the Liferay fields. Environment Liferay DXP 7.3 Resolution We can define mappings from LDAP attributes to Liferay fields in the...
Segments based on User text custom fields
legacy Troubleshooting
Issue We have created a segment based on a text User Custom Field and the segment does not find users for texts with more than one word (e.g. "Finance Department"). Environment Liferay DXP 7.3. Resolution The...
Searching for content pages by title
legacy
Issue I am searching for content pages by title but I can't find them in the search results. Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Resolution This is currently a product...
java.lang.RuntimeException: Unable to install analysis-icu plugin error when starting Liferay using an embedded Elasticsearch
legacy Troubleshooting
Issue The error java.lang.RuntimeException: Unable to install analysis-icu plugin error is produced when starting Liferay using an embedded Elasticsearch This error prevents the embedded Elasticsearch to start correctly....
How to hide User Facet from Search Results Page
legacy How To
Issue I would like to hide the User Facet from Search Results Page. Environment Liferay DXP 7.3 Resolution As an admin user, enter a keyword in the Search Bar and click the Search button. The default search...
Unable to create a site with the required vocabulary
legacy Troubleshooting
Issue When creating a category vocabulary with the Associated Asset Type set to 'Site' and 'Required', a new Site cannot be created. Steps to Reproduce (1)Open the menu on the upper right and select the Global Site...
Known vulnereabilities in jackson-databind-2.9.6
legacy Troubleshooting
Issue apio-architect-impl has a dependency of jackson-databind-2.9.6 which has the following known vulnerabilities: CVE-2018-19362 CVE-2018-19361 CVE-2018-19360 CVE-2018-14721 CVE-2018-14720 CVE-2018-14719...
Expired certificates for custom domains are not being renewed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS automatically renews the certificate when it is...
Elements in Web Content showing incorrect view and count
legacy Troubleshooting
Issue Steps to reproduce: 1. Navigate to Content & Data > Web Content. 2. Navigate to Structure Tab. 3. Create more than 10 structures. 4. Go back to the WebContent tab, click on the "+" button. 5. The element...
Custom site/organizational role gives too many permissions
legacy Troubleshooting
Issue I have created a custom site/organizational role to see Document and Media contents. I only selected VIEW options in Define Permissions > Site Administration > Content > Documents and Media, but the...
Is it possible to configure a different "Maximum File Size" of documents for each site and file mime/type?
legacy
Issue I want to define a limit for the size of files depending on the mime type and site so that users cannot upload huge files that impact the performance of the site. Is this configuration possible?   Environment...
Is it possible to configure several user groups with their own site section so only members should be able to create, edit, publish or delete their assets?
legacy
Issue For a large corporate site, it is a common use case to divide it into different site sections and grant edit and publish permissions to specific user groups. Inside each section, only members of that specific group...
Deactivate Liferay users automatically when they are deactivated on LDAP
legacy How To
Issue We have an LDAP server connected to Liferay and we want to deactivate Liferay users automatically when they are deactivated on LDAP. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution We can use the...
For anonymous users, a Content Set based on an AC segment does not show the expected content
legacy Troubleshooting
Issue Depending on the IP address, different web content articles or any image would be viewable to different users. Even though the Geolocation feature shows users for the provided IP address, it appears to...
How to enable the purchase order number in order detail page.
legacy Troubleshooting
Issue The Order Detail page doesn't show the purchase order number by default, even when it is enabled in Instance Settings. Environment Liferay DXP 7.3    Resolution It can be set by the following steps: Go...
What are the folders to clean in a Jboss bundle? - DXP 7.0+
Troubleshooting
Issue After applying a new patch, I am not able to find the cache folders that should be removed in the Jboss bundle after e.g. installing a patch Environment Liferay DXP 7.0+ Jboss Resolution How to clean Jboss?...
When using REMOTE Elasticsearch, the Workflow Metrics keep loading
legacy Troubleshooting
Issue The 'IOException: can not write type' error when navigating or re-indexing Workflow Metrics with remote Elasticsearch 6.5/6.8 and 7.4 Steps to Reproduce: 1) Have a clean instance of Liferay DXP 7.2 running...