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Why does my Liferay Docker container slowly accumulate memory over time and run into OutOfMemoryErrors?
legacy Troubleshooting
Issue In some implementations of containerized Liferay Docker environments, there are reports of memory usage slowly increasing over time until an OutOfMemoryError is reached or the pod alerts trigger a kill of the pod. ...
SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed
legacy Troubleshooting
Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen:  ERROR [Patcher:-1] The command has failed. Please...
What is the use of the Analytics Administrator user and role?
legacy
Issue After connecting to Analytics Cloud (AC) there's an Analytics Administrator user with the Analytics Administrator regular role. What is their use? Environment Liferay DXP with Analytics Cloud Resolution The...
How long does it take to apply a resource extension in the SaaS extension area?
legacy
Issue How much time passes from the moment of purchase of an expansion of CPU and RAM in the extension area in Liferay Saas until the resources are available? Environment Liferay Saas Resolution Currently, there is a...
Locating Configurations in OSGi in Backup
legacy
Issue Where could I locate files such as modules, Marketplace packages and WAR files from the backup? What are the files we take from Document Library in the backup? Environment Paas and SaaS Resolution What are...
User's chosen Prefix does not save when switching between Languages
legacy
Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have...
Why is Jenkins build failing with SynchronousResumeNotSupportedException?
legacy Troubleshooting
Issue We are facing an issue where the builds are failing and we are getting the below error:  org.jenkinsci.plugins.workflow.steps.SynchronousResumeNotSupportedException: Resume after a restart not...
Why do I experience slowness after Liferay 7.4 2023.q4?
legacy Troubleshooting
Issue User experiences a slowness in the Liferay 7.4 Q1+ while they check the below query: SELECT COUNT (*) AS col_0_0_ FROM PortletPreferences portletpre0_ WHERE (portletpre0_.ownerType = ?) AND...