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Unable to revert hotfix
legacy Troubleshooting
Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result...
Error: Unable to send message: Invalid Addresses
legacy Troubleshooting
Issue After integrated the Mail Server:  Exchange in Liferay DXP there is a following Error in the logs:   ERROR [liferay/mail-1][MailEngine:74] Unable to send message: Invalid Addresses...
Unable to view uploaded video in blogs
legacy Troubleshooting
Issue It is not feasible to use uploaded videos in blogs via the content option.  Videos, on the other hand, can be seen properly uploaded in the documents and media section, so these videos should be present here...
How to enable Liferay Enterprise Search Security (X-Pack)
legacy Troubleshooting
Issue We have a requirement to turn on the authentication and monitoring for our Elasticsearch server, but after downloading the Liferay Enterprise Search Security, we can't enable it because it requires...
SAML plugin for DXP 7.4 is not available for download from Marketplace
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
S3Endpoint feature in Liferay DXP 7.0
legacy How To
Issue The S3Endpoint feature is missing in Liferay DXP 7.0 to configure the AWS S3 bucket Environment Liferay DXP 7.0 Resolution The observed behavior is a new feature that got introduced in DXP 7.3 and can...
"No JSON web service action with path /dlapp/get-temp-file-names and method null for null" when using the multiple upload form in Documents and Media
legacy Troubleshooting
Issue Steps to reproduce: Set thejson.web.service.enabled property to false Go to Documents and Media portlet and use the "Multiple upload" option to upload files You could see this error in server logs: 2022-07-15...
Can you use group email address with Analytics Cloud?
legacy
Issue There is an e-mail address that includes some other e-mails and has a separate inbox as well. Can invites be sent to it and can be used with Analytics Cloud? Environment Analytics Cloud Resolution Group e-mail...
After clicking on the invite link, a Workspace Error is displayed
legacy Troubleshooting
Issue I was invited to an Analytics workspace. When I click on the link in the invitation e-mail, the following message is shown: Environment Analytics Cloud Resolution This behavior happens in the following 2 cases. ...
Embed Internal Videos in Knowledge Base Articles
legacy Troubleshooting
Issue The video button the editor for Knowledge Base Articles does not allow for connecting to videos that are uploaded to Documents and Media   Environment Liferay DXP 7.3 Liferay DXP 7.4   Resolution Liferay DXP 7.4...
Liferay PaaS deployment stuck at jenkins
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment gets stuck at jenkins with below error: stderr:...
What to do when AutoFill input is not accepted for the first time on a Form.
legacy Troubleshooting
Issue When I  use the AutoFill input in Internet browsers, it does not populate for the first time in Forms. After I make a second attempt to update the fields, the Form is populate successfully. Environment DXP 7.2...
Questions widget's My Subscription tab incorrectly displays message board subscriptions
legacy Troubleshooting
Issue All message board subscriptions are shown in the Questions widget "My Subscriptions" tab and are listed as "Questions" even though some are not marked as Questions in Message Boards.  Environment...
How to output the list of file names in "Documents and Media
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Problems with Images in WebContent Structures
legacy Troubleshooting
Issue 1. Use a vanilla 7.1 with dxp-2. 2. Enable local staging for a new site. 3. In the staging site create a web content Structure and add a field of type Image and set the field as "Required". 4. Create a new web...
How to retrieve the layouts where a web content is displayed
legacy
Issue How to determine what page a web content is displayed on. Resolution Best approach is to use the methods of the API provided by com.liferay.journal.service.JournalContentSearchLocalServiceUtil  , content:...
Preview is not generated for .webp files in Document and Media
legacy Troubleshooting
Issue The preview is not getting generated for all the '.webp' files in Document and Media. Follow this guide and enable the use of WEBP  Navigate to Content & Data > Documents and Media Upload an image in...
Service Builder module not registered when using spring as dependency-injector
legacy Troubleshooting
Issue When dependency-injector="spring" is set in service.xml, the services are not getting registered in Liferay DXP 7.4. The Liferay-Spring-Context: META-INF/spring line is missing from the generated service...
I want to limit content versions in documents and media
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Number items to display is wrong after migration
legacy Troubleshooting
Issue After the migration from Liferay 6.2 to DXP, some Asset Publishers have the wrong 'Number items to display' In Portal 6.2, Number items to display is saved in a pageDelta property inside a portlet...