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Sitemap does not remove the Web Content articles even if they are not referenced by the Asset Publisher
legacy
Issue If an Asset Publisher is set as the default asset publisher for a whole site in a page, and a web content article is removed from the asset publisher, the sitemap.xml of that page still displays the previously...
Changes in the fragments are not reflected when they are imported from another site
legacy
Issue Any changes to the fragment are not reflected on the page when users export the fragment from site-1 and import the exported fragment to site-2. Steps to reproduce: Note, Automatic propagation for Fragment is...
Can't set a display page template for a global structure
legacy
Issue We wanted to set a display page template in our global structures' default values, but we don't have the option as we do on other sites Environment Liferay DXP 7.2 Fix Pack 17+ Liferay DXP 7.3...
Copying a web content article also copies the status of the article
legacy
Issue When we use the Copy option on a web content article, the copied version will also have the status of the original one We would expect the article to be copied as a Draft, because we want to edit it...
DocumentException during upgrade process while reading META-INF/portal-hbm.xml
legacy Troubleshooting
Issue A DocumentException is thrown at certain point when you run the upgrade process from the Gogo Shell using command upgrade:run or upgrade:runAll You can find a stack trace similar to the following in...
Bulk assign workflow tasks
legacy
Issue Is it possible to bulk assign workflow tasks? Resolution After LPS-97668 it's possible to bulk assign workflow tasks, but only using Workflow Metrics functionality. More information about it in Workflow...
Liferay SaaS Default Session Timeout
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the default value for user session timeout on...
How to check portlet additions from log history
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to fix widget size on content pages
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Character strings that cannot be used in the name of the site
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Add workflow button is not present in Process Builder
legacy
Issue Going to Control Panel > Workflow > Process Builder the add button is missing.   Environment Liferay DXP 7.3   Resolution This is the expected behaviour since users with permission to edit or publish...
The maximum number of submissions allowed for this form has been reached
legacy Troubleshooting
Issue I have a form with an Upload field on it and sometimes I get this error under that field: "The maximum number of submissions allowed for this form has been reached" Environment DXP 7.3 DXP 7.4 Resolution There is a...
How can I disable document versioning?
legacy How To
Issue I'd like to disable document versioning (so that every document has only one version) Environment 7.2+ Resolution You cannot disable versioning altogether, per se, but you can reach an equivalent result by limiting...
Cumulative Layout Shift (CLS) improvement for IMG tag
legacy
Issue When uploading an image in Liferay, the image is rendered with something like this: <img src="/documents/20124/0/LBDLC.png/02956bfc-f95b-cf02-fb01-70e339ba332b?t=1614666679643" alt="the description"> The...
Custom domains do not accept wildcard
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After modifying the webserver service to add new custom...
Unable to create Private pages in DXP 7.4
legacy How To
Issue Unable to find Create Private Page options in DXP 7.4 Environment Liferay DXP 7.4 Resolution Starting from Liferay DXP 7.4 U22 & GA 22 our product team has deactivated the Private pages of any fresh installation....
Checkout process redirects to the shipping address
legacy Troubleshooting
Issue While doing the checkout of another user, it redirects to the shipping address step. Steps to reproduce: 1. Start Liferay DXP 7.4 2. Sign in as Admin. 3. Create a Minium site. 4. Create two buyer users of...
Unable to save 'Apply Tax To' as 'Shipping Address' in tax calculation
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a 'Minium' Site. 3. Navigate to Channels. 4. Select the channel. 5. Click on 'By Address' under Tax Calculations. 6. Navigate to 'Tax Rate Settings'...
RSS feed is not working
legacy
Issue BY DEFAULT, the RSS feed preview link does not generate these fields( Cover Art, Author, Email Address). Environment Liferay DXP 7.1 Resolution Please note: The following information involves customizations...
Ext module based on patched original module is named as null.ext.jar after having been regenerated
legacy Troubleshooting
Issue We are developing an ext module to extend a liferay module, com.liferay.asset.browser.web, in this case, and we have configured the build.gradle of this ext module to use this package as the originalModule. We...
Error rendering the 404 URLs tab in the Redirection tool
legacy Troubleshooting
Issue In a given site, a user navigates to Configuration > Redirection > 404 URLs (tab) and this error appears in the server logs: 2022-02-22 13:26:42.295 ERROR [ajp-nio-0.0.0.0-8009-exec-50][IncludeTag:128] Current...
Error: compound selectors may no longer be extended is encountered when building the themes
legacy Troubleshooting
Issue When creating the bare-bone theme without any customization, the build is encountered with the below error: [14:26:26] 'build:compile-css' errored after 4.9 s [14:26:26] Error in plugin "sass" Message:...
Preview of the content page is not working in case of rejection & re-submission in workflow
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay 7.3 and log in as admin.  2. Assign a single approver workflow to 'Content Pages' 3. Navigate to Liferay DXP Site and click on edit i.e on Home Content Page. 4. Place...
Admin pages are shown as search results by Google
legacy How To
Issue Searching for the right terms you can see how Google (or any other web search engine) can show admin pages, such as Control Panel or Site Admin, as entries in their list of results. Even when trying to...
In the web content structure, there is a missing Boolean (Checkbox) field
legacy Troubleshooting
Issue The Boolean field is missing in the web content structure. This same needed functionality is present in the form. Expected Behavior: Boolean Checkbox field present in web content structures, as is the case in...
Partial search not working properly in Site Administration menus
legacy Troubleshooting
Issue Using the Toolbar Search functionality under the menus of Site Administration (such as Web Content, Blogs, Workflow submissions, etc.) will not return records as expected when the asterisk wildcard is in...
Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time
legacy Troubleshooting
Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment...
Prohibit users from moving pages
legacy
Issue In our project, we have a role that can edit pages and web content.  Is it possible to prohibit the role assignees from moving pages in the page overview tab? I can't seem to find a permission that disables...
Is OAUTH2 Authentication Supported?
legacy
Issue We have our Mail Server configured to use Basic Authentication, can we configure OAUTH2 Authentication in Liferay? Environment DXP 7.3 DXP 7.4 Resolution OAUTH / OAUTH2 Authentication is not included in...
How to enable Page Versioning on Content Pages?
legacy
Issue In staging, Page Versioning can only be enabled on Widget Pages. Is there a way to have a history of changes on Content Pages? If not, do you plan to add this feature in the future? Environment DXP 7.4 Resolution...
Using 'Fragments' on several sites
legacy How To
Issue How can users make use of 'Fragments' across several sites? Environment Liferay DXP 7.3 Resolution If users want to use fragments across several sites, exporting and importing isn't the best way to go....
Liferay Developer Tools .zip File Not Available
legacy Troubleshooting
Issue I need a zip version of Liferay Developer Tools that does not require local admin rights. Resolution Liferay does not provide .zip files for Liferay Developer Tools. This is because such a method could be used to...
Groovy Script Method to Delete Users in Bulk
legacy How To
Issue I need to delete many users at once from a Liferay instance in a programmatic and efficient way without directly modifying the database (which is not advised). Environment DXP 7.1 Resolution Below is a template...
Add Alloy Editor buttons for fragments with text
legacy Troubleshooting
Issue Trying to new buttons to Alloy Editor in fragments with text is not working. What should be the appropriate editor's configuration? Environment Liferay DXP 7.2, 7.3 Resolution The documentation articles...
Role inherited from a segment based on a user group is not displayed in the user's role view
legacy
Issue There is a segment that includes members that are part of one or more groups. This segment is assigned to a role. When I choose a user from the user group and view the roles, the role is not listed. Environment...
No option to update imported fragment on the current site like web contents
legacy
Issue No edit option for imported fragments Steps to reproduce: 1) Create a 'Test Frag' fragment (Design->fragments) 2) Create a 'Test' Page 3) Add a fragment and web content on this page. 4) Export it and uncheck...
The .heic file format is not supported in profile image
legacy Troubleshooting
Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same...
JQuery does not work when enabled in Update 26
legacy Troubleshooting
Issue JQuery does not work when enabled if Liferay DXP 7.4 Update 26 is installed. It was working at least up til Update 23 When JQuery is enabled in the Control Panel, if web content is added that contains the...
.heic format cannot be previewed
legacy Troubleshooting
Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive...
Page Tree Search results difficult to read when using a custom theme
legacy Troubleshooting
Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the...
Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates
legacy
Issue Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates Given that we have a Web Content article that is using a custom structure and template, if we...
Can I edit a previous version of a web content article?
legacy
Issue We have a web content on a page where the last version (1.1) was expired, therefore we see the latest approved version (1.0) displayed When we edit the web content from the portlet, we expect to...
Differences between manual and automatic fragment propagation for resources
legacy
Issue If you have a fragment with some resources, you can either import them on the UI each time you want to update it, or you can deploy them by placing the zipped fragment into the <liferay-root>\deploy folder. Are...
Integrating AlloyEditor fields in AUI forms
legacy How To
Issue CKEditor textareas are usually introduced in JSP pages by calling the taglib InputEditor: <liferay-ui:input-editor contents="<%= HtmlUtil.escape(title) %>" editorName="ckeditor" name="titleEditor"...
Many white spaces when looking at the page's source code
legacy Troubleshooting
Issue If the page is associated with a Master Page template that contains a Documents and Multimedia widget, when we look at the source code of the page, there are many white spaces. We added the property...
Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1
legacy Troubleshooting
Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from...
Cannot assign roles unless the User role has permission to view the Administrator role
legacy Troubleshooting
Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it...
Restore process is stuck at xx % in trial environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The restore process will not complete in our trial...
Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope
legacy Troubleshooting
Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2)...
'Collections is temporarily unavailable' error message on UI
legacy Troubleshooting
Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content >...
Even if a private page exists, adding a new document using item selector on a site adds guest permissions
legacy Troubleshooting
Issue When adding new documents and media documents via item selector, guest permissions are added even when private pages exist. Steps to reproduce: 1) Create a new site. 2) Add a private page to the site. 3)...
The wrong date appears when the year format is four digits but the value is two digits
legacy Troubleshooting
Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...
The text field lacks an id, the label uses the name of the input as the for attribute
legacy Troubleshooting
Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...
Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...
Resolve liferay-amd-loader errors for themes with React components
legacy Troubleshooting
Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...
Should the "Edit Template" option appear for Web Content on a Live Site?
legacy
Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4...
External connections getting failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...
Unable to upload the documents in Form
legacy Troubleshooting
Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...
Order Confirmation Error
legacy Troubleshooting
Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...
Multiple Approve/Reject button is appearing for each workflow
legacy Troubleshooting
Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...