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The Schedule section is not displaying in the web content article
legacy Troubleshooting
Issue When accessing to edit existing web content or create a new one, the 'Schedule' section is not displayed on the right panel, therefore it's not possible to configure the display date, expiration date, or review...
Can you limit database results to show only the top results (ordered by a date field)?
legacy How To
Issue Not all results in the database are necessary for my purposes. I want to know if it's possible to sort the results by only showing the top results and order it by a date field.  Can this be done without having...
Configuring hard-coded Instance Setting properties in a Liferay SaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some properties that can normally be configured through an...
Analytics Cloud is showing data in a different timezone
legacy Troubleshooting
Issue You checked the data in Analytics Cloud and found that there’s no correlation with the timezone you are currently in. Environment Liferay Analytics Cloud Resolution To configure the correct timezone you...
How to override ClamAV antivirus settings in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The default ClamAV settings such as MaxFileSize, MaxScanSize...
The sitemap.xml rendering is not showing tree view when xml.sitemap.index.enabled is set to false
legacy
Issue The sitemap.xml rendering is not showing tree view after setting xml.sitemap.index.enabled=false Environment Liferay DXP 7.4, Quarterly Release Resolution This is expected behavior. The XML file that is generated is...
Unable to embed widgets even with "Allow users to add to any website" enabled
legacy Troubleshooting
Issue I cannot embed widgets on another site (with a different domain) even though I have the checkbox "Allow users to add <portlet> to any website" enabled. "<Hostname> refused connection" error may be seen. ...
Critical Remote Code Execution Backdoor Vulnerability
legacy
Issue A critical remote code Backdoor vulnerability was discovered on the open source XZ utils. This is CVE-2024-3094 with a maximum CVSS3 score of 10.0 Environment Liferay DXP 7.4 Resolution The Docker images,...
Unable to process the OpenID Connect login: Resource URI must be absolute and with no query or fragment
legacy Troubleshooting
Issue Unable to login with OpenID from the Sign-In portlet: ERROR [http-nio-8080-exec-2][OpenIdConnectLoginRequestMVCActionCommand:190] Unable to process the OpenID Connect login: java.lang.IllegalStateException:...
Accessing a site page from a different virtual host
legacy Troubleshooting
Issue When there are 2 or more sites for example Site1 and Site2. Site1 is mapped to the friendly URL "site1" and Site2 is mapped to "site2". They both have virtual hosts site1.com and site2.com. The sites can be...
Special char "~" in the URL
legacy
Issue Special char "~" in the URL: /group/user-view/~/control_panel/manage/-/site/settings? Environment Liferay DXP [all versions] Resolution Liferay has confirmed that the URL's special char "~" is part of the URL...
Duplicates in XLIFF file of translation after migrating from 7.3 to Q3.2
legacy Troubleshooting
Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content in Q3.2. However, there are no duplicates found in the earlier version i.e. 7.3 u28. The issue occurred...
Liferay PaaS - Can I only access the database through the MySQL Client?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am using the MySQL client to access the database: Using the...
Duplicate values and empty fields in XLIFF file
legacy Troubleshooting
Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content. Steps to reproduce: 1. Create a nested structure and template and then create web content with the same...
Adding new entity to an already deployed service builder module fails
legacy How To
Issue The issue occurs while updating/adding a new column to the existing database custom table i.e. using Service Builder to add another entity in an existing module. Environment Liferay Developer Studio Liferay DXP...
Why after upgrading to Quarterly Release images show extra information?
legacy Troubleshooting
Issue After upgrading to Quarterly Release images show extra information like version, timestamp and so on. Environment DXP 7.4 Resolution Please consider requesting LPD-19203 on a Support ticket. Another...
HTML code submitted in form with Captcha enabled
legacy Troubleshooting
Issue When a form with a Captcha is enabled, submitting the form sends HTML code in the request body. This occurs even if the user enters only plain text in the form field. Environment Liferay DXP 7.4 Resolution...
Missing fieldsets dependencies when exporting/importing content
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you export a site content .lar and then try...
Webserver deployment fails due to certificateDoesNotCoverDomain error
legacy Troubleshooting
Issue You might face an issue during webserver deployment where you see the following error: Some error has happened during the build. Try again. [{\"message\":\"Bad...
Is Liferay Affected by CVE-2023-49070?
legacy
Issue How can I mitigate vulnerability with CVE-2023-49070 regarding Liferay DXP? Environment All environments. Resolution Liferay does not use the Apache OFBiz, so Liferay is not impacted by this vulnerability....
Retrieve display page template configured in web content article
legacy How To
Issue The goal is to retrieve, via Liferay's API, when a web content article is associated with a Display Page Template. Environment Liferay DXP 7.4+ Resolution Attached is a Groovy script as an example, through which...
How to identify customized pages
legacy
Issue I need to locate pages that specify an outdated attribute in their custom look and feel. I haven't found what database column indicates that a page is customized. Can you please point out the column to identify...
Publish button inaccessible with long titles
legacy Troubleshooting
Issue A long Web Content title forces the top menu bar, hiding the publish button and preventing the user from saving the changes made. Environment Liferay DXP 7.4 Resolution To solve this behavior, open a Help...
Wrong guest view permission assigned to images inserted into message boards threads (not following the thread's guest view permission)
legacy
Issue if there is no private page on a site, and we create a message boards thread with "Viewable By"="Site Members", and you insert an image in the message (with the editor's image icon), that image will in the Documents...
Timeout Error During Restore or Deploy Operations
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to perform restore or deploy operations...
Can I sort Liferay object entries in alphanumeric order?
legacy
Issue After sorting by the field name in ascending alphanumeric order, the results are currently sorted lexicographically. Environment Liferay DXP 7.4 Liferay Quarterly Release  Resolution This is the expected...
What is the minimum Database Privilege Required for Liferay?
legacy
Issue Is it safe to limit the database permissions in any way? Can it be customized to use the minimum amount of Database Privilege and still be functional?  Environment DXP 7.0+ Quarterly Release Resolution...
BaseUpgradeServiceModuleRelease not available in 7.4 anymore, is there a replacement class?
legacy
Issue The class BaseUpgradeServiceModuleRelease was previously available in 7.3 and below and is used as a start/stop method to override and be used as a service tracker.  Environment DXP 7.4+ Resolution This class...
Whitelisting IPs in Liferay Cloud
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You need to enable an IP or set of IP addresses to access your...
Limiting the Number of Search Results and Mitigating "Result window is too large." Errors when Using Elasticsearch via index.search.limit and index.max_result_window
Troubleshooting
Every functionality that relies on search engine queries in Liferay can return a maximum of 10,000 results by default. This applies to Search Bar widget searches, search toolbar searches, search REST API usages, and...
Cannot upload files larger than 1GB in size to Document Library when clamAV is enabled
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Big files (>1GB) cannot be uploaded to the...
Documents Modified date changes if documents are moved between folders
legacy
Issue If we move documents between folders their Modification date is updated even if the document itself has not been modified. Environment Liferay 7.3+ Resolution The actual behavior is expected and a...
Configuring Email Sender Name and Email Address in Liferay Workflows Notification
legacy How To
Issue How to specify a custom email address or sender name for a workflow notification different from the default provided in portal.properties: workflow.email.from.name=test...
Missing translation using taglib liferay-ui:message
legacy Troubleshooting
Issue Trying to use liferay:ui message taglib in a custom module is not using key provided in Language.properties view.jsp <liferay-ui:message key="test.caption"/> Language.properties...
Backup service permission error: does not have storage.buckets.get access
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup service is not working properly and the...
Guest can't update (call put method) in object headless API
legacy
Issue When trying to update a specific object through Headless API calls with a guest user (using an angular app), the following error is displayed: {     "status": "FORBIDDEN",     "title": "User 20099 must have...
EXT module override is not being applied in 2023.Q3.3+ from ${liferay.home}/osgi/marketplace/override
legacy How To
Issue Adding an EXT module override in ${liferay.home}/osgi/marketplace/override no longer functions. Environment Liferay DXP Quarterly Release 2023.Q3.3 and later releases Resolution To workaround this behavior for the...
Workaround for deprecated Liferay "Forms" headless API
legacy How To
Issue The Liferay "Forms" headless API is deprecated. It is discussed in detail here: https://liferay.atlassian.net/browse/LPS-125528 The users could still want the functionality that was provided by these endpoints....
Is there a way for users to visit our site using a custom domain without the search engines show the contents with the link?
legacy How To
Issue The following article suggests that we cannot remove the default domains: https://help.liferay.com/hc/en-us/articles/21806552291981-Is-it-possible-to-remove-the-default-domains-lfr-cloud-in-Liferay-PaaS, but we...
Paginator is not showing intermediate pages in mobile render
legacy Troubleshooting
Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create,...