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HTTP status 414" error may occur when performing a search using the search portlet
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When using the search portlet to perform a search, an "HTTP status 414"...
Unable to reindex the search as "Resource" option under Server Administration is blank
Issue The "Resource" option (Control Panel → Configuration → Server Administration → Resource) is blank due to which "Execute Reindex all searches" is not possible and the below error is observed on the server console. ERROR [default task-98][IncludeTag:128] Current URL...
The dependency versions are not removed by Liferay Upgrade Planner
Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio 3.6.2 and versions prior to 3.6.2 Resolution In Liferay Developer...
How can we track the complete details of the login history of any user from Liferay Database?
Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal 6.2 Resolution Liferay had provided an OOTB application Liferay Audit which...
Users are not visible until reindexing
Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on startup, like 'Test Test'. 2) Log in as admin with this user 3) At section...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar cannot be imported.  Please enter a file with a valid file size no larger than...
Why can default users access a Sites page on the Control Panel?
Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The following property should be set to false to prohibit this behavior:...
Is folder subscription available in knowledge base management ?
Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on ellipsis button which is at the right top -> select subscribe) which applies to all...
Preview is not generated for .pptx files in Document and Media
Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP 7.2.10-ga1  Resolution The observed behavior is a known issue and is fixed...
Unable to Submit Form through IE.
Issue When submitting the form from IE browser the below error is received  "The selected form no longer exists."  Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed in liferay-fix-pack-de-60 and above. Installing Fix Packs and Hotfixes on Liferay...
Liferay DXP Searching & Indexing FAQ
This article aims to answer basic questions around how indexing works in Liferay DXP. This information is applicable for all search platforms whether using Elasticsearch, Solr, or some other search. For a full developer’s treatment of developing for the index, please see: Introduction to...
Users which are deleted from Active Directory are present in the Liferay Portal
Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0  Resolution This is the intended behaviour of Liferay Portal. Because when the users are imported from AD into the Liferay, the user's data will...
Patching Tool Separate Command
Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps reduce the patched Liferay DXP installation size. If the installation has been patched, you can make it...
What is a Slim Bundle?
Starting in September of 2019 there will be an additional option to download “Slim Bundles”.  Slim Bundles will be released for every fix pack and every service pack. Please note that slim bundles are only available for Liferay DXP 7.0 - 7.2 fix packs. Slim Bundles are the very same code...
Patching a Slim Bundle
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy the  liferay-patching-files-[separation-name].zip file into the 'patches' directory and run patching-tool...
How to disable Liferay Commerce from accessing currency update service
Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With Liferay Commerce deployed in your environment, to disable: 1. Go to:...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance Settings -> LDAP -> Import Interval” to 3. Expected Result: The...
How do I re-subscribe to Help Center announcements after opting out?
Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to re-subscribe to Help Center announcements: Option 1: Update your email preferences through a old email in your...
Addressing UI issues after the installation of a hotfix or fixpack
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that intends to resolve a UI issue, you are observing the same behavior or...
Gradle builds failing to complete
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process Approaches on how to...
Why does logging in with a new user create two '\home' entries in the database?
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of Liferay. The reason behind the creation of these two '/home' entries is that there...
Store documents in a database
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Uploaded files are stored in "/data" under the installation directory by...
What does the "Expired" filter do in Web Content?
Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired" filter and its design. Environment Liferay DXP 7.0, 7.1, 7.2...
Change the Sitemap format in Liferay DXP
Issue The default Sitemap format in Liferay DXP is "Sitemap Index". For example, accessing http://localhost:8080/sitemap.xml will return the following content. How do I change the default format to use Sitemap instead? <sitemapindex> <sitemap>...
Resolving errors when using Liferay JSON Web Service to do the searching
Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute query user lacks privilege or object not found:...
How to hide the title of a portlet on DXP
Issue On Liferay Portal 6.2 EE, if one would like to make the title of a portlet non-visible, an easy way is to set an empty string ('') as title. Although, on DXP (7.0 and above) it is no longer possible, hence if the title is set with an empty value, the portal automatically replaces...
How can I keep a web page out of Google's crawler?
Issue I don't want some pages to be crawled by Google and display in the search result.  Environment DXP 7.0, DXP 7.1, DXP 7.2 Resolution You can prevent a page from appearing in Google Search by including a noindex meta tag in the page's HTML code, or by returning a 'noindex' header in...
Should we reindex all search indexes on a regular basis?
Issue Should we reindex all search indexes as a regular maintenance task? If so, how often should we complete it? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It is not necessary to perform full or partial reindex on a regular basis, as reindexing is not a...
LDAP users are unable to log in(Caused by: java.net.SocketException: Connection reset)
Issue If the LDAP is configured and when the LDAP users are trying to log in, authentication fails and started getting the following error in the server console. ERROR [liferay/scheduler_dispatch-4][PortalLDAPImporterImpl:717] Unable to import user CN=makansal:...
How to resolve Dev Studio "Could not create DXP download token" installation errors
Issue When trying to install Liferay Dev Studio, I get a UI error that states "Problem running post-install step. Installation may not complete correctly. Could not create DXP download token," and no files are installed.  I am connected to the internet and I've verified the username and...
Can I change the default Control Menu position to closed?
Issue Is there a setting or configuration to have the left side Control Menu hidden by default when a user logs in on our site? Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution There are no settings or configurations present to change the default Control Menu position. However, it is...
Are Fix Packs cumulative?
Issue I would like to install the latest Fix Pack. Do I need to install all previous ones as well? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution All Fix Packs are cumulative here at Liferay. This means that the latest Fix Pack contains all of the updates of the previous Fix...
Conversion process fails in Adaptive Media
Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at java.awt.image.BufferedImage.<init>(BufferedImage.java:501) at...
LPKGVerifyException is reported when upgrading to LCS client 6.0.0
Issue When upgrading to LCS client 6.0.0, the following error is reported: 12-Sep-2019 06:06:57.072 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class...
Incorrect Metadata in Document & Media
Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-67 and above. Installing...
Search Result Widget does not populate Products associated with Category Content
Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e. localhost:8080/web/[site-name]/g/brake-system). Reported to be working in...
Unable to handle SAML Request
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console:  ERROR [http-nio-443-exec-81][BaseSamlStrutsAction:54]...
Method to diff two Liferay Fix Packs
Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2    DXP 7.1    DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online Comparison Tool for DXP Releases Manual method: In this example guide, we will...
Authentication through LDAP when SAML is enabled
Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the SAML is enabled is not currently available as an out of the box feature in...
How to simulate a remote staging environment with one portal
Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of that you want to be as remote site. It could be even from the same...

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