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Content and Display Pages are Not Synchronized from a Site Template to a Site Created Based off of it
legacy
Description This article describes how Content and Display pages created by using a Site Template behave differently from Widget Pages when a propagation happens. Resolution Unlike Widget Pages where changes are...
LDAP User Groups are not Importing in Liferay DXP 7.1
legacy Troubleshooting
Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...
AWS S3 Signature Version 2 Discontinued
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
I can't autodeploy in DeveloperStudio
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On...
Unable to process SAML SSO request
legacy Troubleshooting
Issue After configuring SAML SSO successfully, the user is unable to perform login and getting the following error in UI and Server console. UI Error:  "Unable to process SAML request" Server Console: ...
Screen name validation error
legacy Troubleshooting
Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...
Can't publish pages to live in staging
legacy Troubleshooting
Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1...
Long Web Content articles are not returned in search results
legacy Troubleshooting
Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...
Parent page gets published to live even when "Ready for publication" is not marked
legacy
Issue When working with local staging, it was found that a parent page was being published even when it was not marked as "Ready for publication". The user created 1 parent page and 3 child pages underneath it. Only...
The user subscribed to the folder is not getting mail while uploading any document.
legacy
Issue A subscribed user doesn't get an email notification when he/she uploads/edits the document in Document and Media Portlet, whereas rest all the subscribed users will get the notification. Environment...
When is scheduled Web Content added to the index?
legacy
Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay...
Using Data Providers with Proxy Servers
legacy
With the implementation of LPS-96064, it is possible to use Data Providers when Liferay DXP 7.1 or 7.2 is setup to go through a proxy server. The only caveat is Data Providers that require authentication will...
COOKIE_SUPPORT & GUEST_LANGUAGE_ID are not marked as Secure
legacy
Issue There are two cookies generated by Liferay DXP, COOKIE_SUPPORT & GUEST_LANGUAGE_ID, which is not marked as Secure. Environment Liferay DXP 7.1 + JBoss  Resolution This is related to the Web Server and Application...
Changelog and date of Documents are different between staging site and live site
legacy
Issue The changelog and change date of Documents are different between staging site and live site For example: Staging Live Environment Liferay DXP 7.0 Resolution The changelog and date displayed from Live and Staging are...
Known Issue: CSS Builder Versions Errors for War-style Projects
legacy Troubleshooting
This article documents a known issue in the CSS Builder-3.0.0. This issue affects developers who are still using existing war-style (war-mvc-portlet or spring-mvc-portlet) projects and an older version of the CSS...
Restriction of file upload size for a Site
legacy How To
Issue Can we set the upload size limit for a Site instead of the complete portal? For example, Can we set the file upload size limit to 20 MB or more on a site while setting 10MB for portal wide? Environment...
Open Distro for Elasticsearch
legacy
Issue Does Liferay support Open Distro for Elasticsearch? Environment Liferay DXP 7.0 & 7.1 Resolution Liferay's connectors and features for integrating with Elasticsearch are only tested with the binaries...
Deleting Global and Default Site
legacy How To
Issue Attempting to delete a Global or Default Site in the Environment Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The Global and Default Sites cannot be deleted, since in case a new company is...
KB Portlet does not display article
legacy
Issue Configuring the home folder(which does not have an article) as a root folder and its subfolder is having an approved article, whether the respective subfolder will be available in folder selection or...
Disable Account Settings page for all users
legacy How To
Issue Question: Is it possible to disable Account Settings page for all users. Environment Liferay DXP 7.1+ Resolution Disabling the Account Settings page for all users can be achieved by defining permission for the default...
Reordering Web Content's Repeatable Fields
legacy How To
Issue How to change the order of the repeatable fields I started adding on a web content? (e.g.: changing a, b, c to a new order c, b, a) Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Repeatable fields...
Disable "Success" Messages in DXP 7.1
legacy How To
Issue After submitting a form I want to disable Liferay’s “Success” confirmation messages. Environment Liferay DXP 7.1 Resolution At the time of writing, there isn’t an official method/process to prevent...
Liferay Portal 5.2
legacy
Info: Support for Liferay Portal 5.2 has ended. Liferay Portal 5.2 is software to help enterprise IT deliver engaging business solutions by providing a lightweight platform that can be...
Configuration of NTLMv2 with Liferay
legacy
Issue How to configure NTLMv2 in Liferay as there is no configuration available in Liferay control panel to differentiate the request/service Environment Liferay 6.x Liferay 7.0 and Liferay 7.1 Resolution...
Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade
legacy Troubleshooting
Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates.  I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay...
Liferay Portal 6.0
legacy
Info: Support for Liferay Portal 6.0 has ended. Resources Activation Keys - Request a key for your workstation and production environments. Downloads - Get the archived service packs...
Help Center Project Details
legacy
On the Project Details page you can manage certain information related to your Liferay Subscription. This can be accessed in our Help Center by going to the Mega Menu > Project Details...
Reordering Pages That Have Page Types That Are Links to Pages
legacy Troubleshooting
When reordering pages, pages that use the "link to page" type will not be reordered. Resolution This issue is resolved by utlizing the following portal property: layout.first.pageable[link_to_layout]=true...
Known Issues for Kaleo Workflow Designer's Diagram View
legacy Troubleshooting
By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to...
Configuring Liferay's LDAP Settings to Import Users
legacy How To
This article shows basic configuration of how to setup Liferay to import users from an LDAP server through the graphical user interface. Resolution Please note that the Control Panel...
Search/Article Tool
legacy How To
Searching is something that has always been a priority for our Subscribers. We wanted to make it efficient as well as a simple process. After logging into Help Center, you’ll find that...
Handling SASS Related Errors
legacy Troubleshooting
In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a...
Unable to Publish Content if there are Missing Page or File Links
legacy Troubleshooting
Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not...
Restricting Document View Permissions in Documents and Media Repositories
legacy How To
Liferay platforms allow administrators to define permissions for all assets. In the Documents and Media repository, administrators often need to restrict privileges by defining a site role so that a site member views...
Staging a Site that References Another Site
legacy
There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored...
Embedding PDF URLs
legacy How To
This is a short tutorial for those wishing to do more with PDFs in DXP 7.0. You are strongly encouraged to read Adding Files to a Document Library first to get a better understanding of how the Documents and Media...
Pages With the Page Layout Type Web Content Are Missing After Upgrading to Liferay Portal 6.1 GA1 or Higher
legacy Troubleshooting
In earlier versions of Liferay Portal 6.0 SP2 or lower, the Web Content page layout type allowed a page to display a single piece of web content. This page layout type has been deprecated starting in Liferay Portal...
Adding to the web.xml With Ext Plugins
legacy How To
A supported use case for using Ext Plugins in Liferay DXP is adding additional functionality to Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized...
Modifying Liferay DXP's web.xml file
legacy How To
A supported use case for using Ext Plugins in Liferay DXP is modifying Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized Customization with Ext...
Why was my custom domain rejected by Liferay PaaS?
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay...