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Unexpected error while installing Xuggler: Unable to install jar
legacy Troubleshooting
Issue Trying to install Xuggler as an external service results in an error similar to Error: An unexpected error occurred while installing Xuggler: Unable to install jar xuggle-xuggler-arch-x86_64-pc-linux-gnu.jar...
Session Management in Liferay
legacy
Issue How the sessions are managed in Liferay and what are all the different types to configure the same. Also, whether the Liferay session work for the javascript disabled browsers? Environment Liferay DXP...
FriendlyURLMapper's Patterns and Matchers
legacy Troubleshooting
Issue My friendlyURL portlet is not parsing correctly some of my URLs. Sometimes it is not clear which kind of pattern we must define in routes.xml when implementing a module to make URLs friendly (see...
Synonym sets and Result Rankings entries are removed when the Elasticsearch index is removed
legacy Troubleshooting
Issue Synonym and Result Ranking entries are removed when the Elasticsearch index is removed. In the event that the index is removed Synonyms are missing even after performing a full reindex. Environment Liferay DXP 7.2...
Need to show more than 10000 users in users and organizations' search result
legacy Troubleshooting
Issue While searching in User and Organizations, search result count is limited to 10000 when using Elasticsearch 7 v3.0.1 and prior for DXP 7.2. Steps to reproduce- Create 15000 users in Liferay Portal. Go to...
Cannot create war-core-ext due to "could not get unknown property 'portal'" error
legacy Troubleshooting
Issue When building a new module project based on the war-core-ext template, the build fails due to the following error: What went wrong: A problem occurred evaluating project ':ext:gwext'. > Could not get unknown...
Unable to change the default language translation for a document
legacy
Issue Changes to the default language id for a document in the Documents and Media do not persist when saved. Even when they are changed, they revert back to the site default language after being saved. Environment...
Unable to initialize Elasticsearch cluster, health status is in RED
legacy Troubleshooting
Issue When the search cluster is in RED, this results in the Liferay service (DXP) not starting or starting without search capability. A RED status usually means that the search cluster has an inconsistent status...
Loss of CKEditor functionalities on Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0)
legacy Troubleshooting
Issue After upgrading to Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0) several CKEditor functionalities will no longer be operating: LPS-125443 - The "Browse...
Why do I see Groovy as the only script language for Kaleo Workflow Designer in Liferay DXP?
legacy How To
Issue When building a Kaleo Workflow definition in Liferay Portal, I was able to use different script languages. But in Liferay DXP, I see that I am only able to write a script using Groovy: Environment Upgrading from...
How to locate document in the directory when using Advanced File System Store
legacy
Issue I want to find where a document is located in the file system when using Advanced File System Store. Environment Liferay DXP connected to Advanced File System Store Resolution Documents that are not nested under a...
Using Solr admin page to check re-index status and confirm indexes exist in Solr Server
legacy How To
Issue I want to check the status of the re-index process in Solr. I want to check whether all indexes are properly created in Solr. Environment Liferay DXP environment configured with Solr Server as its search engine...
SAML certificate renewal are not being replicated immediately on my Liferay PaaS cluster.
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue SAML certificate renewal are not being replicated immediately...
Empty style selector in Page Fragments
legacy Troubleshooting
Issue Steps to reproduce the issue: Create a page fragment with any text and publish it Drag it on a content page Publish the page Open the developer tool and inspect the fragment source code, you will get an empty css...
Unable to save Instance Settings modifications
legacy Troubleshooting
Issue When I make some configuration change in instance settings and click save, the page breaks (menus are gone) and the changes are not stored. In the logs I see a stacktrace is thrown, with parts like these:       ERROR...
Cannot provide non-admin roles access to view and manage Workflow Definitions
legacy
Issue I want to assign the permission to view and manage Workflow Definitions under Control Panel > Workflow > Process Builder to non-admin roles. However, when I try to add these permissions, I am unable to access and...
The Refresh CAPTCHA option does not work
legacy Troubleshooting
Issue The Refresh CAPTCHA button in the form seems to be disabled, it does not respond. Environment Liferay DXP 7.2 Fix Pack 6+ Resolution Please install Liferay DXP 7.2 Fix Pack 9+ Or request a Hotfix with...
Is it possible to search for web content across all sites within an entire Liferay bundle?
legacy How To
Issue In Liferay DXP, it is currently possible to search for documents, media, and other associated web content within individual sites, is it possible to to conduct these types of searches across all sites within...
Workflows Missing After Upgrade to DXP 7.1+
legacy
Issue I've performed an upgrade to DXP 7.1+, and I noticed that I have a fewer number of workflows in my upgraded environment.  When taking a look at the workflows that were present in the environment prior to the...
Disable Email Verification in DXP 7.3
legacy How To
Issue In DXP 7.3, new users have to verify their email address in their initial login. I want to disable this verification requirement. Environment DXP 7.3   Resolution In DXP 7.3, the default value for...