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Page Order difference in Staging and Live Server
legacy Troubleshooting
Issue The page order in the staging server is different from the live server. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution In Publish configuration page, select all pages including child page and publish. ,...
Unable to reindex the search as "Resource" option under Server Administration is blank
legacy Troubleshooting
Issue The "Resource" option (Control Panel → Configuration → Server Administration → Resource) is blank due to which "Execute Reindex all searches" is not possible and the below error is observed on the...
How can we track the complete details of the login history of any user from Liferay Database?
legacy How To
Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...
The dependency versions are not removed by Liferay Upgrade Planner
legacy Troubleshooting
Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio...
Users are not visible until reindexing
legacy Troubleshooting
Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on...
Why can default users access a Sites page on the Control Panel?
legacy Troubleshooting
Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1
legacy Troubleshooting
Issue When I try to set the value in portal-ext.properties:  com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error:  "The file content_1309-20190510167.lar...
Is folder subscription available in knowledge base management ?
legacy How To
Issue How to subscribe to the folder in knowledge base management Environment Liferay DXP 7.0 Resolution The folder subscription option is available at root level(Content -> KnowledgeBase -> click on...
Preview is not generated for .pptx files in Document and Media
legacy Troubleshooting
Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...
Unable to Submit Form through IE.
legacy Troubleshooting
Issue When submitting the form from IE browser the below error is received  "The selected form no longer exists."  Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed...
Liferay DXP Searching & Indexing FAQ
legacy
This article aims to answer basic questions around how indexing works in Liferay DXP. This information is applicable for all search platforms whether using Elasticsearch, Solr, or some other search. For a full...
Patching Tool Separate Command
legacy How To
Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...
Users which are deleted from Active Directory are present in the Liferay Portal
legacy
Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0  Resolution This is the intended behaviour of Liferay Portal....
What is a Slim Bundle?
legacy
Starting in September of 2019 there will be an additional option to download “Slim Bundles”.  Slim Bundles will be released for every fix pack and every service pack. Please note that...
Patching a Slim Bundle
legacy Troubleshooting
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...
How to disable Liferay Commerce from accessing currency update service
legacy How To
Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
legacy Troubleshooting
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...
Addressing UI issues after the installation of a hotfix or fixpack
legacy Troubleshooting
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...
How do I re-subscribe to Help Center announcements after opting out?
legacy How To
Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to...
Why does logging in with a new user create two '\home' entries in the database?
legacy How To
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...
Store documents in a database
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Gradle builds failing to complete
legacy Troubleshooting
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...
How to hide the popup that appears in the upper right corner when a session is expired
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Unable to import more than 100MB
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1
legacy Troubleshooting
Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...
Known Issue:
tag is removed in Alloy Editor
legacy Troubleshooting
This article describes a known limitation visible in the Alloy Editor as documented in LPS-71067. When using the editor's source mode and entering a <form> tag, the editor will remove it upon switching back to...
Liferay DXP Web Content Management Whitepaper
legacy
This product guide will introduce the basic features in Liferay DXP that support authoring and publishing web content. It is broken into two main sections: explaining the basic components included in Liferay’s WCM and...
Identity Management in Liferay DXP
legacy
Liferay Digital Experience Platform (DXP) provides a robust authentication and authorization framework that allows you to manage users as desired by using the built-in mechanism or plugging into other identity and...
When web content is saved, the content is not updated.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Deploying Liferay DXP in Amazon Web Services Whitepaper
legacy
Liferay Digital Experience Platform (DXP) can be deployed into various infrastructures and cloud-based environments. The Liferay Engineering and Global Services teams have extensive experience deploying and managing...
Liferay DXP 7.1 Features Overview
legacy
Liferay DXP gives businesses the ability to connect backend systems through integration along with a flexible, modular architecture that enables agile growth with user needs. Key functionality includes site...
Data Protection for Liferay Services and Software
legacy
This whitepaper describes the data protection policies of Liferay DXP and describes Liferay's approach to protect personal data in compliance with local regulatory requirements such as GDPR. The paper is available for...
Liferay DXP Application Security Features
legacy
This document provides an overview of application-level security features in Liferay DXP. It discusses transport security, encryption, web services, SSO, OAuth, and more.  The paper is available for download here.,...
Liferay DXP 7.0 Features Overview
legacy
Liferay DXP gives businesses the ability to connect backend systems through integration along with a flexible, modular architecture that enables agile growth with user needs. Key functionality includes site...
Deploying Liferay DXP in Microsoft Azure
legacy
The Liferay Engineering and Global Services teams have extensive experience deploying and managing infrastructure in cloud environments such as Azure. Their accumulated experience and best practices are described in...
Liferay Security Development Overview
legacy
This paper provides an overview of the processes used during development and testing of Liferay products. Combined, these processes ensure that Liferay’s customers can have confidence in the security and ongoing...
Liferay DXP 7.1 Deployment Checklist
legacy
The Liferay Engineering and Global Services teams have performed intensive performance and scalability testing on Liferay Digital Experience Platform (DXP) 7.1 and the accumulated knowledge has been condensed into this...
Breakpoints in iPhone 10 Causes Mobile Device in Landscape mode to show Desktop View
legacy How To
Issue When viewing Liferay DXP 7.0 on iPhone 10, rotating the screen to landscape causes the portal to be displayed in desktop mode. Environment Liferay DXP 7.0 iPhone 10 Resolution This is the intended behavior....
The service pack is Not available.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Check...
Troubleshooting SAML Single Log Out when SLO fails
legacy Troubleshooting
Issue User is not logged out from Liferay SAML when the instance has expired. Liferay Session Timeout is set to 30 minutes and SAML Session is to 90 minutes. When SLO is triggered, the user is still signed in....
Known Issue: Browser Ignores Disabled Autocomplete Property for Saving User Login Information
legacy
Issue After setting company.security.login.form.autocomplete=false to disable autocomplete for user login information, the browser still permits users to save passwords or use password managers to manage password...
Known Issue: Security Scan Shows Liferay as a Potential Sharepoint Vulnerability - False Positive
legacy Troubleshooting
Issue There may be some instances where a security scan shows Liferay having a potential Sharepoint endpoint vulnerability. Specifically, the security scan's warning may be related to the /_vti_inf.html file. This is...
Could not find the Sharepoint option when adding a new repository
legacy Troubleshooting
Issue After deploying the Sharepoint connector, the Sharepoint option does not show up when adding a new repository in Documents and Media. Environment Liferay DXP 7.1 Resolution There is an extra step after deploying the...
Existing users in Liferay can not login through SAML with "Screen name x must not be duplicate ..." error
legacy Troubleshooting
Issue If the user exists in Liferay (service provider), the user cannot log in through SAML due to duplicate screenname ERROR. 2019-04-23 04:29:45.758 ERROR [http-nio-18080-exec-7][BaseSamlStrutsAction:58] Screen name ccc...
Why does our internal server address appear when users authenticate against our SSO?
legacy
Issue When a user authenticates against an SSO they are redirected to the server they were logging into. As part of this both the SSO address and the server address appear in the URL for a brief time. This occurs...
Sitemap include option per page is not published from staging to live
legacy Troubleshooting
Issue The Sitemap Include options (Edit page -> SEO) are different between staging and live environment even after publishing from staging to live.  Environment Liferay 6.2 EE Resolution Check if Page Versioning is...
Total Number of Index Limit Error in Elasticsearch
legacy Troubleshooting
Issue When new contents are created or updated in Liferay, they are not being added to the Elasticsearch index (they will not be displayed on the search results) If you check the log Liferay log file you will get this...
Generating SAML Metadata with HTTPS
legacy How To
Issue This article documents how to generate a SAML metadata XML file that also has HTTPS enabled. Environment Liferay Portal 6.2, DXP 7.0, DXP 7.1 Any web server  Resolution In order to generate a SAML metadata.xml...
Show Multiple Layers of Menus Using Display Templates
legacy How To
Description The Navigation Menu widget lets you add navigation wherever you need it. You can place the widget on a page and then select a menu and style for the menu you are displaying. This widget provides a template List...
Managing Message Boards Categories and Threads Permissions
legacy
This article sets forth the permissions rules for managing Message Boards Categories and Threads. One question is whether the system is granular enough to allow users to delete only category threads for which category...
How do we enable GDPR for Liferay products?
legacy
Issue General Data Protection Regulation (GDPR) went into effect on May 25, 2018 Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It’s ultimately your responsibility to assess...
Patching Tool 2.0.11
legacy
Published: March 05, 2019 The Patching Tool 2.0.11 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1 which includes fixes and minor updates. Release...
Understanding WebDAV Upload Permissions
legacy Troubleshooting
Issue Are documents uploaded through WebDAV given more permissions than UI uploads? Why can one user who uploads a document through WebDAV update or delete the file while another user with the same level of...
Patch Installation Slowdown Due to Windows Security
legacy Troubleshooting
Issue When Patching Tool is run on a Windows machine, Windows Security can slow down the patch installation drastically due to the large amount of file operations being performed. Resolution If you experience extreme...
Updated Email Addresses in LDAP are not Imported to Liferay DXP 7.0
legacy How To
Issue This article documents a product limitation and a possible workaround for importing a user whose email address was updated in LDAP into a Liferay DXP instance. Environment Liferay DXP  LDAP server Resolution This...
Impact to Performance If Trash Entry Max Age is Increased
legacy
Issue By default, Liferay DXP's Trash Entry Max Age is 30 Days. In other words, the platform will clear the Recycle Bin after 30 days. The portal setting is trash.entries.max.age=43200. The question: what happens if...
User should be re-directed to the login page once the session expires
legacy How To
Issue Once the session expires, users remain on the same page on which they were already there until and unless they click on somewhere, then it redirects to the login page. Environment Liferay DXP 7.0 Resolution If...
Removal of Struts 1.x from Liferay DXP
legacy
Question Apache Struts 1.x has been included in Liferay DXP 7.0. Apache Struts 1.x reached its end of product life in 2013. What is Liferay's stance towards continuing to use Apache Struts in current and future...
Calendar Agenda View: Why do I see events in the previous/next days?
legacy
Issue When viewing a Calendar portlet in agenda view, you might see events of the next day listed. Or if you step back to the previous day, you also see the events of today listed. Environment Liferay DXP 7.1 Resolution...
Security Statement on CVE-2019-11444: Disputed Groovy Script console vulnerability
legacy
Recently, a security vulnerability was filed in Mitre under CVE-2019-11444 arguing that attackers could allegedly use Liferay's Groovy script console to execute OS commands. Liferay disputes this issue because this is...