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Known Issue: Adjusting Calendar Notification Template fields to be greater than 75 characters results in “Portlet is temporarily unavailable" and JDBCExceptionReporter errors
legacy Troubleshooting
Issue When attempting to edit the fields for a calendar email notification template (such as the "From Name" and "From Address" in the "Invite Email" template), if the combined values of the two fields are too long...
"Service "com.liferay.portal.kernel.cache.MultiVMPool" is unavailable" errors in the logs during startup
legacy Troubleshooting
Issue The following error can be seen in the logs multiple times during server startup ERROR [Start Level: Equinox Container: 30e307ea-2db2-001b-1b24-8fe7a9e210b3][ServiceProxyFactory:265] Service...
Adding custom preferences to Spring MVC Portlet
legacy How To
Issue We've create a new Spring MVC Portlet and we'd like to configure it with some custom portlet preference. How can we do it? Environment Liferay DXP Resolution Once you've created your Spring MVC Portlet you...
When adding long values to a JSON object using the Liferay API a String with double quotes is being returned
legacy
Issue When generating a new JSON object using the Liferay API (JSONObjectImpl.java) and a new long value is added to it the returned value is a String with double quotes. In this case the user is calling...
Requires 3.0 opt-in when customizing Control Panel
legacy Troubleshooting
Issue When deploying a module that customizes Control Panel, the changes don't take effect and I get: java.lang.UnsupportedOperationException: Requires 3.0 opt-in. Environment Liferay DXP 7.2 Resolution The...
NoClassDefFoundError when starting the nodes simultaneously
legacy Troubleshooting
Issue The following error is thrown when the nodes of the cluster are started simultaneously:...
Error during Liferay startup after updating a config or cfg configuration file in the osgi/configs folder
legacy Troubleshooting
Issue After editing a config or configuration file in the osgi/configs folder, there are unexpected errors during the startup process, that can prevent Liferay from starting correctly The errors detected in 7.2 Fixpack...
Exported Page Template SAVES Custom Fragment Configurations / Imported Page Template IGNORES Custom Fragment Configurations
legacy Troubleshooting
Issue Steps to Reproduce: Create a custom fragment with any type of configuration. (I've tested with "dataType": "int" and "type": "text"). Alternatively you can import the attached zip that includes a custom fragment....
Performance of the JSLoaderModulesServlet
legacy Troubleshooting
Issue Steps to Reproduce: Start a server With a navigator, open the dev-tools and look at the network tab, and load the home. Refresh the home. Actual Results: js_loader_modules file is never cached. Size: X KB...
How to generate multiple Java Thread Dumps in Linux and Windows
legacy How To
Issue In case of a throughput issue, the Liferay support service usually asks to take some java thread dumps from the Liferay server, in an interval of 1-2 seconds. Taking several thread dumps, allows you to detect if a...
${processor.processMax()} error message with a blank page
legacy Troubleshooting
Issue Opening different pages and menus on DXP 7.2 and above could result in an empty page showing the ${processor.processMax()} error message The solution only applies if you use the...
Obsolete CBC Ciphers (AES, ARIA, etc)
legacy Troubleshooting
Issue "Obsolete CBC Ciphers" warning message can appear during a security revision or in certain browsers. Environment Liferay DXP. Resolution The message points to a vulnerability related to the available cipher...
Response Status Code Inconsistency for Deactivated Site
legacy
Issue My site is deactivated. Different status code responses are returned within the site when accessing: 1.) Pages (404) 2.) Documents (302) http responses are inconsistent for a deactivated site. Environment DXP...
Performance issue: Liferay service getting restarted frequently
legacy Troubleshooting
Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...
Web Content Search shows all versions
legacy Troubleshooting
Issue Steps to reproduce: Create a web content Edit it a few times Search for it in the Web content search field Current behaviour: Every version of the web content is shown in the results Expected behaviour: Only the...
Logs rotation based on size
legacy How To
Issue How to implement the log rotation for Liferay logs based on the size Environment Liferay Portal 6.2 Liferay DXP 7.0 Resolution The logs can be rotated based on the size and it can be achieved through...
How can a URL be replaced or hidden on every site visit?
legacy Troubleshooting
Issue As a reverse proxy on the web server, whenever a user accesses a URL, the user is sent to the application server's IP address, which is visible on the site URL. Now, how can this URL be replaced by IP or...
Upgrading to 7.3+ fails due to a table not complying with the requirements of an external plugin
legacy Troubleshooting
Issue The upgrade process to Liferay DXP 7.3+ failed with the following Caused by: Caused by: java.sql.SQLException: The table does not comply with the requirements by an external plugin. Environment Liferay DXP...
Dependency manager sync timeout after waiting 60s
legacy Troubleshooting
Issue The following WARN can appear during the startup: WARN [http-nio-8080-exec-1][DependencyManagerSyncImpl:85] Dependency manager sync timeout after waiting 60s Environment Liferay DXP 7.2, 7.3 Resolution...
Unable to configure instances using portal-{WebID}.properties
legacy Troubleshooting
Issue Steps to Reproduce Add -Dcompany-id-properties=true to the JAVA_OPTS on $LIFERAY_HOME/tomcat/x.y.z-bin/setenv.sh; Add a file $LIFERAY_HOME/portal-test1.properties with the...