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Different Browser Cache Behaviour on HTTPs Protocol in Google Chrome
legacy Troubleshooting
Issue Not all of the static requests are cached in Google Chrome, when you follow this documentation to set up HTTPs: Setting Up HTTPs on Tomcat Reproduction steps: Set up the portal as per attached...
No portlet bag for {id=0, companyId=0, portletId=xxxxx, roles=, active=true} reported during import process
legacy Troubleshooting
Issue When publishing from staging to live, or importing lar into a new site, the following error is reported: 11:09:48,470 ERROR [liferay/background_task-1][StagingServiceHttp:153]...
Unable to startup the server: NPE while loading configurations from database
legacy Troubleshooting
Issue The issue usually comes with Oracle database and having a null dictionary in the table Configuration_ for the configurationid org_apache_felix_cm_impl_DynamicBindings Due to this, Liferay fails to start,...
Workarounds for "The code of method _jspService(HttpServletRequest, HttpServletResponse) is exceeding the 65535 bytes limit"
legacy Troubleshooting
Issue Eventually, the JSP compiler might show error messages like: The code of method _jspService(HttpServletRequest, HttpServletResponse) is exceeding the 65535 bytes limit Environment DXP 7.2 DXP 7.1 DXP 7.0...
Upgrading from Liferay DXP 7.1 to 7.2
legacy How To
This paper is a high-level overview of the effort involved in moving from Liferay DXP 7.1 to 7.2. It contains an upgrade checklist, the upgrade steps, and what to do after a successful...
MEMORY_CLUSTERED jobs are running in several nodes
legacy Troubleshooting
Issue According to traces, or any other monitoring system, MEMORY_CLUSTERED jobs are executed in more than one node. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution MEMORY_CLUSTERED jobs should only run in...
Company/Instance name is reset to 'Liferay DXP' after restart
legacy Troubleshooting
Issue Having chaged the name of the main instance, it is reset to 'Liferay DXP' after restarting the portal. Neither portal-ext.properties nor Config Admin name change is preserved. Environment Liferay DXP 7.1...
Is there a limit to the number of calendar events that can be displayed?
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
After building the theme with code changes, the changes are not reflected in the UI as well as in the source code.
legacy Troubleshooting
Issue When customizing the theme by modifying the source code of Liferay 7.1, the changes are not reflected in the UI as well as in the source code of the theme. Environment Liferay DXP 7.1 Resolution Please Note:...
Benchmark Study of Liferay DXP 7.2
legacy
This whitepaper is a benchmark study of Liferay Digital Enterprise 7.2 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also...
NoSuchFileException o NullPointer exceptions while upgrading the DB for DXP 7.2 SP1
legacy Troubleshooting
Issue When running the DB_Upgrade tool for installing the SP1 on DXP 7.2, the following errors may appear and the upgrade will not complete: ERROR [ServerService Thread Pool -- 89][ModuleReadHookImpl:85] Unable to...
Emails are not sent and MailMessageListener warnings appear on logs
Troubleshooting
Issue Emails are not sent and some MailMessageListener warn traces are written to the log file: [liferay/mail-1][MailMessageListener:135] Email test@domain.invalid will be ignored because it is included in...
Service builder does not respect service.xml setting json-enabled
legacy Troubleshooting
Issue The json-enabled value specifies whether or not the entity should be annotated for JSON serialization. By default, if the remote-service value is true, then the json-enabled value is true. When setting this...
A StaleObjectStateException is Thrown When Using a Liferay Service
legacy Troubleshooting
Issue After installing Liferay DXP 7.2 Service Pack 1 or Fix Pack 2 a StaleObjectStateException is generated when a customization uses a Liferay service to update or modify data: Caused by:...
ClientAbortException is thrown while navigating from one page to another
legacy Troubleshooting
Issue While navigating from one page to another, the following warning messages are thrown.  WARN [http-nio-8080-exec-4][PortalImpl:6751] org.apache.catalina.connector.ClientAbortException:...
How can I include my JSP in a Liferay Blade Servlet?
legacy Troubleshooting
Issue I'd like to include a JSP in the doGet method of my Servlet plugin. The following gives NullPointerException:  this.getServletContext().getRequestDispatcher("index.jsp").include(httpServletRequest,...
Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error
legacy Troubleshooting
Issue Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error, when a user was using IBM JDK for the 6.2 environment....
Update to DXP 7.2 Fix Pack 4 from DXP 7.2 GA1
legacy Troubleshooting
Issue When updating from DXP 7.2 GA1 to Fix Pack 4 you may encounter the following startup error: 2020-01-31 02:55:02.013 ERROR [Framework Event Dispatcher: Equinox Container:...
How to automatically log thread dumps when the portal is too slow in Liferay?
legacy How To
Issue How to automatically generate thread dumps when the portal is slow? Environment Liferay Portal 6.2 Liferay DXP 7.0,7.1,7.2,7.3, and  7.4 Resolution Liferay has provided the below two properties which...
Improve the Performance of JS Loader Modules Servlet
legacy Troubleshooting
Issue How could we minify js_loader_modules file to improve our page load performance? Environment DXP 7.1 Resolution Install Fix Pack 11 which includes the following fixes to improve the performance...