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User is required to change their password when they first log in
legacy How To
Issue  User is required to change their password when they first log in Environment DXP 7.2+ Resolution Add the below properties in portal-ext. properties files: users.reminder.queries.custom.question.enabled=false...
Changes made to LDAP connection settings do not go into effect
legacy Troubleshooting
Issue Despite making changes to LDAP connection settings through Control Panel > Instance Settings > LDAP > Connection, those changes don't go into effect, and the default settings are used when connecting to the LDAP...
Failed upgrade process com.liferay.asset.display.page.internal.upgrade.v2_3_2.UpgradeAssetDisplayPageEntry
legacy Troubleshooting
Issue The following error is thrown while upgrading a DXP 7.3 instance:...
How to disable simultaneous login from multiple sessions
legacy How To
Issue How to disable users to simultaneously login to Liferay DXP using multiple different sessions. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3  Resolution Please add the following...
FileImpl "Unable to extract text from" and other errors during document indexation related to TIKA library
legacy Troubleshooting
Issue If we execute a reindex of documents (DLFileEntry) we have several warnings and errors in the log file with the message "Unable to extract text from" and related to FileImpl and TikaException: Tried to allocate an...
Internal Server Error thrown due to orphan portlet
legacy Troubleshooting
Issue Steps to Reproduce 1) Create a theme with an embedded DM portlet (portletId = 20) in Liferay 6.2. 2) Deploy this theme. 3) Visit the page configured with that theme and check that the embedded DM portlet is...
How to execute verify.frequency in Liferay DXP 7.3
legacy How To
Issue The property verify.frequency was deprecated in Liferay DXP 7.3. Environment Liferay DXP 7.3. Resolution To check for available verify processes, go to Control Panel > System > Gogo shell and enter the...
"javax.crypto.BadPaddingException" warning in server console.
legacy Troubleshooting
Issue While startup below warnings can be observed in the server console: ERROR [tomcat-http--1][AutoLoginFilter:259] Current URL / generates exception: com.liferay.portal.kernel.exception.SystemException:...
Session timeout auto extend fails with Google Chrome
legacy Troubleshooting
Issue The user session expires in about 10-15 minutes inactivity, even if session.timeout.auto.extend is set to true, and session.timeout and session.timeout.auto.extend.offset are all configured. The...
Failed upgrade process for Analytics when upgrading to DXP 7.3
legacy Troubleshooting
Issue When upgrading to DXP 7.3, I'm encountering the following error in the upgrade process:  2021-05-12 04:16:12.918 ERROR [main][UpgradeStepRegistratorTracker:144] Failed upgrade process for module...
>", "" when outputting HTML source<"などのHTML特殊文字がエスケープされません。
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. >", ""...
AUI Ajax Call Classes
legacy
Issue An AUI Ajax call is being used to fetch data. The call has changed slightly between Liferay 6.2 and Liferay DXP 7.3 1)In 6.2 the code is: AUI().use("aui-base", "aui-io-request", function(A) {...
How to restrict the JSON web services to certain IP addresses
legacy Troubleshooting
Issue JSON web services API page is being exposed through the URL http://[address]:[port]/api/jsonws. I would like to restrict the IP addresses that will have access to this servlet. Environment Liferay DXP 7.2...
Session lost on page redirect using POST method when request header is SameSite=LAX
legacy Troubleshooting
Issue The problem is happening when using POST method to receive data from another portal on a different domain, which is considered unsafe when request header is SameSite=LAX, that because if this header is not...
"Illegal HTTP status in response" error when configuring an F5 BIG-IP ASM before a Liferay Server
legacy Troubleshooting
Issue After configuring the F5 BIG-IP® Application Security Manager™ (ASM) product before a Liferay Server, several requests are blocked by the ASM module and following error is displayed: Illegal HTTP status in response...
Where can I test Liferay APIs in Liferay DXP?
legacy
Issue Where can I test Liferay APIs to confirm their behavior? Environment Liferay DXP 7.3 Resolution An API Explorer interface was made available in Liferay DXP 7.3 The API Explorer can be accessed at <ip...
Liferay trigger execution during Daylight saving time
legacy
Issue In the case of days in which there is a time change in summer, what happens in these cases with the Quartz library? Could some process not trigger? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP...
ServiceConfigurationError is thrown when trying to call a SOAP web service from a 7.2 Spring/Faces WAR portlet
legacy Troubleshooting
Issue When trying to call a SOAP web service from a 7.2 Spring/Faces WAR portlet, the following ServiceConfigurationError is thrown: java.util.ServiceConfigurationError: javax.xml.ws.spi.Provider:...
PrimKeyId field with NULL value in ResourcePermission table
legacy Troubleshooting
Issue After upgrading there are problems with the permissions: Some users cannot access the "Document and Media" section from the site administration They cannot see the "Document and Media" widget either If you...
SYSERR(root) rewrite excessive recursion (max 50) ruleset canonify exception when mail triggers
legacy Troubleshooting
Issue When mailing triggers, exception [SYSERR(root): rewrite: excessive recursion (max 50), ruleset canonify] throws in the server, and mail is not received by recipients. Environment DXP 7.0 Resolution This kind of...