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As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance
legacy Troubleshooting
Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a...
Disabling The Default Adaptive Media Images
legacy Troubleshooting
Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300...
How to restrict Users to add certain portlets to page
legacy Troubleshooting
Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...
How to upgrade Commerce
legacy How To
Issue Is it possible to upgrade Commerce version, and if so, how would this be done? Environment Liferay DXP 7.1+ Liferay Commerce Resolution: Follow these points below for Commerce upgrade: Shut down...
When I edit a user's personal information, only English Prefixes are available
legacy
Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are...
How to Enable Delete Option for Document & Media Portlet
legacy Troubleshooting
Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the...
What Language is Set for Liferay's Web Pages?
legacy
Issue There are multiple different settings used to set the language preferences for our web pages. What language is finally used when a user visits the site? Environments Liferay DXP 7.0+ Resolution For Anonymous Users If...
Naming Conventions for Liferay Fix Packs and Service Packs
legacy
While it is our hope that the naming conventions for Liferay releases would be mostly self-explanatory, this guide is provided to help explain the various elements you see within the...
Target Platform feature no longer works after updating the Gradle workspace
legacy How To
Issue Target Platform feature no longer works after updating the Gradle workspace Environment Liferay Gradle Workspace 2.0.3 or later Resolution Portal source indexing is disabled in Gradle workspace version...
Elasticsearch fails to start with jna tmp dir configured (core dump)
legacy Troubleshooting
Issue Trying to start remote Elasticsearch crashes with a core dump. # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007f424226f40a, pid=28216,...
If I use local data providers in my forms, they do not appear for Guest users
legacy Troubleshooting
Issue I go to Control Panel > Configuration > System Settings > Data Providers (under Content & Data), and enable Access Local Network I go to Forms and add a Data Provider according to this article: Data Providers I...
Error cannot read JPEG2000 image
legacy Troubleshooting
Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000...
Liferay Marketplace Apps - Get Past Versions
legacy How To
Issue How can I download past versions of Marketplace Apps? I can only see the newest App version on Marketplace Environment DXP 7.2    DXP 7.1    DXP 7.0 Resolution We need to first purchase the App, subsequently,...
How do I remove the LCS Portlet from Liferay DXP?
legacy How To
Issue I am using .XML activation keys for server registration and would like to remove the LCS portlet from my Liferay DXP installation. Environment Liferay DXP 7.0, 7.1, 7.2,7.3 Resolution To remove...
Authority to Edit Web Content
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Theme build fails with error: @keyframes missing name near line
legacy Troubleshooting
Issue When building a 7.2 theme created with the Liferay Theme Generator (or inside a Liferay Workspace), the gulp build task will fail with error: [15:04:04] Starting 'build:r2'... events.js:174 throw er; //...
Blog cover image is cut at the top and at the bottom
legacy Troubleshooting
Issue After uploading an image as the cover for a blog post, such image will appear cut both at the top and the bottom after publication. Similarly, the same image present at left Product Menu > Content > Blogs >...
I cannot upload .mpg/.ogg files for category images in Commerce
legacy Troubleshooting
Issue I go to Categorization > Categories I add a new category in a Vocabulary I edit the category I go to the Images tab It says: .gif, .jpeg, .jpg, .png, .mpg, .ogg file extensions are accepted I try to upload...
Connect to LDAP via VPN for Liferay Cloud
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Liferay DXP supports LDAP connectivity, and Liferay Cloud provides VPN...
How to resolve Document Library PDF previews taking up more disk space than the original files
legacy How To
Issue While examining our document library in a file system, we saw that the storage being used for preview files are taking up three times the amount of disk space as the storage for the original files uploaded to...