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No preview is generated when Gifsicle is enabled
legacy Troubleshooting
Issue With Gifsicle enabled, when uploading a new image, its preview and adapted images are not generated. The following warning is reported in logs: WARN...
Configure SMTP (Mail Server) on Liferay SaaS Environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Want to configure mail but am unable to see Server...
RankingIndexCreationBundleActivator error after running an upgrade
legacy Troubleshooting
Issue After running an upgrade, we found the following errors in the logs: 2023-11-29 22:13:14.432 ERROR...
How to setup a timezone on DXP
legacy How To
Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into...
Special character not being displayed in page title
legacy Troubleshooting
Issue When a page name uses the ampersand character, it is not displayed correctly in the page title at the top of the browser screen.  Environment DXP 7.4 Resolution It is a known bug that was fixed in DXP 7.4 U69+....
Update Credentials in Jenkins for Git repository usage
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Would like to configure which Git repository the...
Property index.on.startup=true does not work on portal startup
legacy Troubleshooting
Issue The property index.on.startup=true whenever added in the portal-ext.properties file does not work when the portal is restarted which leads to no message being printed regarding reindexing on the Liferay...
Total allocated memory for a service (shown in cloud console's monitoring) is not updated
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a custom service running in one of our Liferay PaaS...