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I cannot add a relative URL into Form's "Redirect URL on Success"
legacy Troubleshooting
Issue Create a Liferay Form Open the Form's Settings In the field "Redirect URL on Success", enter a relative URL like "/web/guest" Result: Receive error message "Please enter a valid URL."   Environment Liferay DXP...
View Display Page for Objects is not working for guest users
legacy Troubleshooting
Issue When creating a Display Page Template to display entries of an object, even when setting the viewing permission to "guest," attempting to access the page template results in a 404 page. Environment Liferay...
Could not install Gradle distribution
legacy Troubleshooting
Issue While importing workspace from one system to another through a remote desktop connection, the below error has been encountered: Could not install Gradle distribution from...
"Index.on.startup=true" does not trigger "Reindex Spell-Check Dictionaries" on Startup
legacy
Issue Adding "index.on.startup=true" to the portal-ext.properties file does not trigger the reindex.   Environment DXP 7.4   Resolution The primary purpose of the property index.on.startup=true is to force reindex...
Custom Facet displays encoded term values
legacy Troubleshooting
Issue After setting up a custom facet on a search page, it only shows encoded values. The custom facet is configured with an Aggregation Field that includes a sortable search field. Environment DXP 7.2...
When a web content is copied, only its title is changed for default language
legacy Troubleshooting
Issue When copying content, the suffix "(Copy)" is only added to the title in the default language. Shouldn't it also change in the rest of the languages? In our example, if the copied content becomes "prueba copia...
When inviting users to a Publication, some of them are not shown
legacy Troubleshooting
Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...
The status for shared content is blank
legacy
Issue The status is not visible, it always coming blank.  Steps to reproduce: Navigate to the 'Content and Data'> Document and Media> upload 1-2 documents upload a new image and click on three dots to get the share...
Need to create a role for accessing Server Administration
legacy
Issue User needs to create a custom role and add permissions to access Server Administration Environment Liferay DXP 7.0+ Resolution There are no options provided under System to add these permissions. Only an...
"Text verification failed" Captcha error
legacy Troubleshooting
Issue We are trying to use the Reset Password functionality, but every time we enter the captcha text correctly, we always get an error saying: "Text verification failed". We noticed this same behavior on other...
java.net.UnknownHostException: artifacts.elastic.co
legacy Troubleshooting
Issue While starting the Liferay application server, the below error is encountered in the log file: ERROR [Start Level: Equinox Container: 53ada45d-f96c-449b-8a58-e68855c57982][ElasticsearchConnectionManager:70]...
Unable to start sidecar elasticsearch after upgrading JDK 8 to JDK 11
legacy Troubleshooting
Issue Following error appeared in the console after upgrading JDK 8 to JDK 11: [Sidecar:617] Sidecar Elasticsearch process is aborted java.util.concurrent.ExecutionException:...
Uploading the large image the resize option is not appearing to resize the editor
legacy Troubleshooting
Issue Upload the large image in the web content editor; the option to resize the editor is not available for the first time to check after publishing. Steps to reproduce: 1. Start the server. 2. Navigate to the...
How to Generate SAML Tracer export for Liferay Support
legacy How To
SAML Tracer can be a useful debugging tool for viewing SAML messages sent through the browser during single sign-on and single logout and helps with analyzing both SP- and IdP-initiated SAML flows, including viewing and...
Ampersand in Web Content Text field turned into & in Content Pages
legacy Troubleshooting
Issue Create an example structure with the following associated template: <#ftl output_format="HTML" auto_esc=false> <p>-----------------</p> This should't be escaped: ${'&'} <p>-----------------</p> This should be...
How to enable conversions for document library files.
legacy How To
Issue How to download converted document through Liferay Document Media portlet while using OpenOffice? Environment Liferay DXP 7.4  LibreOffice 7.1.6  OpenOffice 4.1.11  Resolution Add the...
Different behavior if you call a non-existing jpg or a gif
legacy How To
Issue A user tries to open a non-existing file with the documents path For example: localhost:8080/documents/abc.jpg or localhost:8080/documents/abc.gif The user will get a "Not Found" Page but it is not the same for...
Eclipse / Liferay IDE: "Failed to read schema document" URL when creating JNDI connections for Spring Portlets
legacy Troubleshooting
Issue When creating JNDI connections using Spring, Eclipse / Liferay IDE users may encounter the following error: "Failed to read schema document 'http://www.liferay.com/schema/lrjee/liferay-jee.xsd', because 1)...
'Unable to write temporary file' when uploading large LAR files
legacy Troubleshooting
Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay...
DocuSign is not working for Production environment
legacy Troubleshooting
Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the...