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Cannot assign roles unless the User role has permission to view the Administrator role
legacy Troubleshooting
Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it...
Restore process is stuck at xx % in trial environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The restore process will not complete in our trial...
Cumulative Layout Shift (CLS) improvement for IMG tag
legacy
Issue When uploading an image in Liferay, the image is rendered with something like this: <img src="/documents/20124/0/LBDLC.png/02956bfc-f95b-cf02-fb01-70e339ba332b?t=1614666679643" alt="the description"> The...
Custom domains do not accept wildcard
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After modifying the webserver service to add new custom...
Unable to create Private pages in DXP 7.4
legacy How To
Issue Unable to find Create Private Page options in DXP 7.4 Environment Liferay DXP 7.4 Resolution Starting from Liferay DXP 7.4 U22 & GA 22 our product team has deactivated the Private pages of any fresh installation....
Checkout process redirects to the shipping address
legacy Troubleshooting
Issue While doing the checkout of another user, it redirects to the shipping address step. Steps to reproduce: 1. Start Liferay DXP 7.4 2. Sign in as Admin. 3. Create a Minium site. 4. Create two buyer users of...
Unable to save 'Apply Tax To' as 'Shipping Address' in tax calculation
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a 'Minium' Site. 3. Navigate to Channels. 4. Select the channel. 5. Click on 'By Address' under Tax Calculations. 6. Navigate to 'Tax Rate Settings'...
RSS feed is not working
legacy
Issue BY DEFAULT, the RSS feed preview link does not generate these fields( Cover Art, Author, Email Address). Environment Liferay DXP 7.1 Resolution Please note: The following information involves customizations...
Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope
legacy Troubleshooting
Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2)...
'Collections is temporarily unavailable' error message on UI
legacy Troubleshooting
Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content >...
Even if a private page exists, adding a new document using item selector on a site adds guest permissions
legacy Troubleshooting
Issue When adding new documents and media documents via item selector, guest permissions are added even when private pages exist. Steps to reproduce: 1) Create a new site. 2) Add a private page to the site. 3)...
Ext module based on patched original module is named as null.ext.jar after having been regenerated
legacy Troubleshooting
Issue We are developing an ext module to extend a liferay module, com.liferay.asset.browser.web, in this case, and we have configured the build.gradle of this ext module to use this package as the originalModule. We...
Error rendering the 404 URLs tab in the Redirection tool
legacy Troubleshooting
Issue In a given site, a user navigates to Configuration > Redirection > 404 URLs (tab) and this error appears in the server logs: 2022-02-22 13:26:42.295 ERROR [ajp-nio-0.0.0.0-8009-exec-50][IncludeTag:128] Current...
Error: compound selectors may no longer be extended is encountered when building the themes
legacy Troubleshooting
Issue When creating the bare-bone theme without any customization, the build is encountered with the below error: [14:26:26] 'build:compile-css' errored after 4.9 s [14:26:26] Error in plugin "sass" Message:...
The wrong date appears when the year format is four digits but the value is two digits
legacy Troubleshooting
Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...
The text field lacks an id, the label uses the name of the input as the for attribute
legacy Troubleshooting
Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...
Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...
Resolve liferay-amd-loader errors for themes with React components
legacy Troubleshooting
Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...
Should the "Edit Template" option appear for Web Content on a Live Site?
legacy
Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4...
External connections getting failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...