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Does the /osgi/state folder need to be cleared before upgrading to Liferay DXP 7.3+?
legacy Troubleshooting
Issue When we upgraded to Liferay DXP 7.3 there were errors. However after clearing the /osgi/state folder within the DXP 7.3 bundle a follow up upgrade completed without issue. Environment Environment's...
'Invocation of 'addApplication' failed' after upgrading
legacy Troubleshooting
Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component...
Resolve the below error
legacy Troubleshooting
Issue Observed the below error in the logs: Caused by: java.sql.SQLException: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/jdbc/LiferayPool at...
HTTP 400 Bad Request errors with some portal URLs
legacy Troubleshooting
Issue Sometimes there are several HTTP 400 Bad Request errors with URLs from the portal. For example, when editing a user, a bad request is shown. In the Tomcat access log we could see the 400 request: - |...
How to hide node name from being displayed on every page
legacy Troubleshooting
Issue The node name is being displayed at the bottom of the page in Control Panel, but I want to hide it. Environment DXP 7.0+ Resolution This behaviour is controlled by the web.server.display.node= property....
Double serialization might cause performance issues with Weblogic
legacy Troubleshooting
Issue You might encounter performance issues in case serialization is enabled on both Liferay's and Weblogic's side, for example the following logs might suggest this problem: <Error> <WebLogicServer> <BEA-000337>...
Approaching database support
legacy How To
Issue Approaching database support issues in the Liferay. Environment Liferay DXP 7.0 Resolution There are two ways to set up database connections in the portal-ext.properties file. If both JDBC properties and JNDI...
Fragments are not getting deployed
legacy Troubleshooting
Issue Steps: 1) Setup a clean instance of 7.3 fixpack1 2) Log in to gogo shell and run "lb com.liferay.layout.taglib" 3) Observe the output, it says :  START LEVEL 20 ID|State |Level|Name 253|Active | 15|Liferay Layout...
Is it possible to add additional columns to the CSV Log Message Formatter system setting?
legacy
Issue While looking into configuring CSV Log Auditing for an environment, our team noticed that the CSV Log Message Formatter system setting (within System Settings > Audit) has +/- buttons to add/remove columns. Is...
Is there any configuration that can be done in Liferay to encode all the URLs ?
legacy
Issue If there is a mechanism available in the Liferay portal to encode all the URLs? Environment Liferay DXP 7.2 Resolution Liferay DXP 7.2 out of the box includes the Antisamy Module that protects against...
Fragment bundle not getting deployed
legacy Troubleshooting
Issue  The issue is occurring whenever fragments getting deployed and in case if the custom dependency API module is not deployed, all the 14 host-dependent bundles go in the loop of start-stop, the only resolution...
Stopping scheduled tasks in Liferay
legacy How To
Issue I would like to stop the out-of-the-box scheduled tasks in Liferay. Environment Liferay Portal Liferay DXP Resolution Most of the scheduled tasks included in Liferay can be found by searching for .check in the list...
UpgradeDDMFormDocumentLibraryFields upgrade step fails due to high number of DDM entries
legacy Troubleshooting
Issue You might encounter a behavior where a race condition occurs due to the high number of DDM entries in your environment: 2021-03-18 09:54:44,010 INFO [Portal Dependency Manager Component...
Upgrade fails due to 'No Group exists with the primary key X' error
legacy Troubleshooting
Issue While running the DB Upgrade Tool, I see a failed upgrade process for UpgradeDiscussionSubscriptionClassName with an error something like: INFO[main][UpgradeProcess:115] Failed upgrade process...
How to check Java's TZData (Timezone Data) version
legacy How To
Issue In countries where Daylight Savings Time (Summer Time) is defined each year the timezone data (TZData) can be outdated. This procedure can help you fetch the version of the TZData currently in use...
How can I upgrade to jQuery version 3.5.0 on Liferay DXP?
legacy Troubleshooting
Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery...
How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...
Is it possible to apply ping command in Liferay SaaS shell?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available...
Known Issue [Resolved]: Using the Liferay PaaS CLI lcp deploy command removes the git origin configuration
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After using the lcp deploy command in the CLI to deploy a...
Getting a JSON object through Liferay REST API no longer works on 7.2
legacy Troubleshooting
Issue After migrating to Liferay DXP 7.2 from previous versions, customers may notice that REST API implemented on the portal according to the JAX-RS tutorial and targeted to get a JSON object will return: No...