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Title field appears in wrong format when related
legacy Troubleshooting
Issue The title field appears in the wrong format when related Steps to Reproduce: 1. Menu portlet > Control panel > Objects 2. Create Custom Object A 3. Create Custom Object B with a Date field 4. Create a...
Getting OptimisticLockException with workflow task timers
legacy Troubleshooting
Issue OptimisticLockException is encountered when using task timers inside the workflow. Steps to reproduce: Add a workflow under the process builder and add two task timers performing the same task at the same...
Gradle dependencies are failing for POI OOXML
legacy Troubleshooting
Issue Users are unable to upload .xlsx and .xlsb file extensions to the application, after the issue was investigated and it was determined that the issue began appearing following the Liferay upgrade from DXP 7.3...
Client's public IP is visible in source code
legacy
Issue User is able to see their own public IP while checking the source code of a page on the Liferay portal. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The public IP is visible through the...
Issue while connecting the elasticsearch via config file
legacy Troubleshooting
Issue The following errors are coming in the Liferay console while connecting the elastic search with the help of the config file. ERROR [liferay/monitoring-3][ParallelDestination:59] Unable to process message...
Selecting the same account groups in the discount portlet giving the error
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to 'Discounts' under Pricing. 3. Create a new discount and Save. 4. Navigate to 'Eligibility' and select the specific account groups. 5. Select the...
'Price Range Facet' is showing the product of the expired SKU
legacy Troubleshooting
Issue The price range facet filtering the expired SKU product as From 0.00 on the catalog page. Steps to reproduce: 1. Navigate to the product portlet. 2. Select any product. 3. Expire the SKU. 4. Now, navigate...
File permissions error after upgrading the stack
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After updating from a stack to a major version there...