Search Results

Issue Sometimes users are unable to log in because their OAuth2 tokens receive a 401 "Unauthorized" response. This seems to happen randomly, and the tokens should be valid. Environment Liferay DXP Resolution OAuth2 token authorization may fail if the token issue timestamp is slightly...

Issue I would like to use the maintenance page feature described at https://learn.liferay.com/w/dxp/cloud/support-and-troubleshooting/troubleshooting-tools-and-resources/maintenance-and-downtime and I would like to first try it in my PaaS dev environment. However, in the dev environment...

Issue The Last Login Date displayed in the Users and Organizations UI is not updating accurately. Even after a user logs in, the date remains unchanged. Environment Liferay DXP 2024.Q4+ Resolution Enable Feature Flag LPD-36010 Maintaining a real-time index on the Last Login Date was...

Issue After upgrading from 2023.Q3 to 2025.Q1, I can no longer find the com.liferay.portal.kernel.util.BrowserSnifferUtil class? Was it moved or deprecated? Environment Liferay DXP 2023.Q4+ Resolution In Liferay DXP Version earlier than 2023.Q4 the BrowserSnifferUtil class was located...

Issue A trigger on a custom object is configured to send an email, but it fails to deliver it when the recipient type is set to Owner. Environment Liferay DXP 2025.Q1 Resolution This is an known issue on this version of Liferay that is fixed by LPD-60073. Please upgrade to a fixed...

Issue We have multiple SSL certificates and want to use them in virtual instances that run under a different domain from the main instance. Environment DXP 2024.Q3 Resolution If behind a reverse proxy, configure the server.xml in [Liferay_home]/tomcat-[version]/conf/server.xml a simillar...

Issue After configuring the session timeout in the portal-ext.properties and web.xml files, the session still expires sooner than the configured value. For example, the session expires after 15 minutes, even when it is set to 240 minutes. Environment Quarterly Releases Resolution One...

Issue We would like to gain more information about Liferay's AI capabilities. Environment Liferay DXP Quarterly releases Resolution Liferay DXP integrates with external AI systems to enhance and accelerate your content creation and management processes. See more:...

Issue Does Liferay support IPv6? Environment Liferay QR Resolution We plan to support IPv6 at the load balancer level using a dual-stack approach. While this requires some development on the Liferay side, it also depends on upcoming Google Cloud Platform dependencies. Additional...

Issue When creating a product specification, a key is defined under Product Management > Specifications. However, after adding this specification to a product, the Product Specification widget on the product page displays a different key (usually a number) instead of the originally...

Issue After upgrading to DXP 2025.Q2, existing Datasets are not displayed on pages. The Dataset fragment may appear collapsed when editing the page but is not rendered for users. Newly created Datasets are displayed correctly. Environment Liferay DXP 2025.Q2 Resolution The root cause of...

Issue While attempting to upgrade to the Liferay Quarterly Release, the following error was encountered, and the upgrade process failed: Exception in thread "main" java.lang.ClassNotFoundException: com.liferay.portal.tools.DBUpgrader at...

Issue When starting a Liferay DXP cluster, the node fails to start and gets stuck. The thread dump show a combination of errors, including deadlocks, circular references, and class not found exceptions. Key errors in the thread dumps may include: - locked <0x000000040d331478> (a...

Issue Multi-Factor Authentication (MFA) email is not being sent for logins, and due to this, users are not able to login successfully.  Environment Quarterly Release Resolution One potential cause for this is a mail server failure due to an error in DNS resolution. If an incident occurs...

Issue How can I add an assetlink and .well-known configuration within my PaaS Environment?  Environment Liferay PaaS  Resolution As a PaaS customer, you have the necessary permissions to add files and directories to your Tomcat service either through the shell (in the Liferay Cloud...

Issue Using the GET Rest API for account-restricted objects does not seem to follow the `fields` and `nestedFields` parameters for the linked account. For example, when querying a custom object and attempting to fetch a specific field from the related account, the API returns the entire...

Issue I have an issue with the documents and media portlet document search. I have two document folders and two document and media portlets on a page. One folder is set at a document folder, the other is set at another folder. When I search for a certain document set in a certain folder,...

Issue When upgrading from Liferay DXP 7.2 to a Liferay DXP 7.4 Quarterly Release, the server startup fails. The logs show errors related to Elasticsearch, such as: 2025-07-10 09:29:51.414 ERROR [SystemExecutorServiceUtil-2][ElasticsearchConnectionManager:80] Elasticsearch sidecar could...

Issue How we can leverage client extensions? Environment Liferay DXP Quarterly releases Resolution As of 2024.Q4 Liferay CLI tool and Liferay Themes Toolkit are deprecated. Instead, a new approach is available. Client extensions. More information on the types of client extensions you can...

Issue After upgrading from Liferay DXP 7.2 to 2025.Q1, there are inconsistencies in the Site Roles displayed for users. While the main members list shows the correct roles for a user, the "Assign Roles" and "Unassign Roles" dialogs show a different, incorrect list. For example, a role...

Issue For private environments with no access to the internet, we need to handle fonts locally. Environment Liferay DXP Quarterly releases Resolution The recommended way to handle custom fonts (especially in private, offline environments) is by using a CSS Client Extension. This method...

Issue When we check untranslated field group fields in our web content for the non-default locale, they are not visible. Environment Liferay DXP Quarterly Releases Resolution Contact Support and request a hotfix with LPD-57844, knowledgeArticleType: troubleshooting, legacy: true, name:...

Issue When a Blueprint is configured with the Text Match Over Multiple Fields element, performing an empty search yields no results. Environment Liferay DXP 7.4 U5+ Liferay DXP Quarterly Releases Resolution Text Match Over Multiple Fields element does not support empty searches, as it...

Issue When using the Headless Batch Engine to import Object Entries with an attachment field using a file URL, following the documentation here, we see that it creates duplicate empty files. Environment Liferay DXP Quarterly Releases Resolution The current documentation (at the time of...

Issue Despite the fix "Relay state exceeds 80 bytes" error and redirections to IDP We found this article and had a hotfix with LPS-76246 We found that the fix is not applied correctly. Environment Liferay DXP 7.3 Resolution The fix is not applied correctly due to the old SAML connector...

Issue When using an Asset Publisher to display a list of assets, clicking on an asset correctly navigates to a detail page. However, when clicking the 'back' arrow provided by the Asset Publisher on the detail page, it does not return to the previous list page. Instead, it reloads the...

Issue When using a paginator component on a site, the links to the different pages (e.g., "Page 1", "Page 2") are displayed in English. These labels do not get translated even when the site's language is set to a different language, such as Spanish. Environment Liferay DXP 7.4 2023.Q4+...

Issue When using the .vars['reserved-article-url-title'].data variable in a Freemarker template, it only provides the URL title for the default language. Environment Liferay DXP 2024.Q1+ Resolution This is the expected behavior for the reserved-article-url-title variable. To retrieve the...

Issue When trying to set up the QR Code for MFA settings, following this documentation Multi-Factor Authentication Checkers, we've found that the QR code doesn't populate. It should be populating under "Shared Secret", but our page is blank. Steps for reproduction: Control Panel > System...

Issue While configuring Sharepoint integration following this documentation, we are facing the following HTTP 500 internal server error, and found that we have multiple versions of the connector installed. [http-nio-8080-exec-3][code_jsp:163] {code="500", msg="",...

Issue Is it possible to add a Custom Element, created via a Client Extension, as a widget in the Control Panel or Site Administration menu? Environment Liferay DXP 2025.Q1 Resolution Yes, it is possible to add custom elements to the Control Panel and Site Administration menus. Instead of...

Issue Is the Liferay Support team able to add a new user to the SaaS environment (i.e., the Liferay DXP environment)? Environment Liferay SaaS Resolution A new user will either need to be created on the site of your project by your project's administrator, or through the new user account...

Issue For security reasons, we would like to store passwords using environment variables within OSGi .config files. For example, to store the Elasticsearch server's password. Environment 7.3+ Resolution In Liferay versions containing LPS-123057, it is possible to use environment...

Issue When an information template is exported from one environment and imported into another, the link to the web content structure's subtype is lost. The template remains linked to the main structure (e.g., Web Content), but not the specific subtype (e.g., News), requiring manual...

Issue When attempting to use the automatic translation feature for an entire page o contents with multiple fields, the process fails. The logs show the following error: com.google.cloud.translate.TranslateException: Too many text segments ... Number of text queries: <NUM> Maximum: 128...

Issue After upgrading to 2025.Q1.8, the icons from the Spritemap CX (Client Extension) are missing and requests for the Spritemap have been blocked   Environment Liferay DXP Quarterly Release 2025.Q1.8   Resolution In the Theme Spritemap CX, you can configure enableSVG4Everybody: true in...

Issue Users with permissions to create Collections are unable to select global Document Types when creating a new Manual or Dynamic Collection with the Document subtype.  Environment Quarterly Release Resolution Please ensure that permission to select a global Document type is enabled....

Issue Is Oracle database version 23ai compatible with Liferay DXP? Environment Liferay DXP 7.4 Liferay DXP Quarterly Releases Resolution Currently, Liferay DXP does not support Oracle version 23ai. The supported Oracle version for Liferay DXP 7.4 and recent Quarterly Releases is 19c. A...

Issue When developing client extensions with React for Liferay DXP 2024.Q4 or newer, what is the recommended Node.js version? The official compatibility matrix suggests Node.js version 20.12.2, but this version may have known security vulnerabilities (e.g., CVE-2025-23166,...

Issue After upgrading to Liferay DXP 7.4 2025.Q1.0 or a newer version, calling the JournalArticleLocalService.getArticleDisplay() method for a Journal Article located in the Global Site fails if the themeDisplay parameter is null. This issue commonly occurs in headless scenarios or...