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Limited amount of elements in Forms
legacy Troubleshooting
Issue We cannot create a form with over 28 elements, as when we attempt this scenario we are redirected back to the form list without any success and there is an error message is thrown in the logs.  ...
Can we bypass the limit of creating maximum 150 categories in a vocabulary?
legacy How To
Issue We can't put more than 150 categories in a vocabulary. Can we increase the limit somehow? Why is there a limitation anyway? Environment Liferay DXP 7.4 U79+ Resolution The limitation of 150...
Can we bulk-update our content?
legacy
Issue We have changed one of our mottos on our website and we need to change it everywhere on the site Is there a find-and-replace function in Liferay where we could do that all in one? Doing it manually...
Can't select a video for the video fragment
legacy Troubleshooting
Issue I have created a fragment where I should be able to embed videos, following the documentation When I try to select a video in that fragment, an error message says: Please enter a file with a valid...
Difference between "Settings" and "Advanced" permissions
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to check the date of site creation
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Resource and Global scopes tabs are not listing under oAuth2 administration scopes
legacy How To
Issue I not see the Resource and Global Sub-tabs under the Scopes tab on Oauth2 clients (in Control Panel/ OAuth2 Administration) Environment 7.3+ Resolution After https://issues.liferay.com/browse/LPS-105158 the scope...
The form exported data showing empty value for 'Select from list' field
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.0 2. Navigate to Content > Forms > Create a new data provider. 3. Data provider entries are: Name: Countries of the World URL:...
Order is being placed irrespective of the quantity of product
Issue Steps to reproduce: 1. Create a site by using the minium site template. 2. Navigate to Products under Product Management. 3. Create a simple product. 4. Navigate to the SKU tab and provide the details >...
Error 500:INTERNAL_SERVER_ERROR, undefined is displayed
legacy Troubleshooting
Issue When using the fields Author, Modified Date, or Created Date as Default Sort in a View, an error message is displayed on the Object list view. Steps to Reproduce: 1) Navigate to Menu > Control Panel > Object...
Is the number of Form Fields are limited?
legacy Troubleshooting
Issue We have a form that contains 50 fields we have managed to add 24 fields across 9 pages. Now when we try to add the 25th and hit save, the page is loading and is taking us back to the list of forms....
Allow schedule web content to be visible on the staging site
legacy
Issue Users should schedule web content to be visible on Staging. When they set a display date for web content, it does not appear in either the Live or Staging sites until that date is reached. However, in order...
Marketplace Doesn't Update Through the Portal
legacy Troubleshooting
Issue This occurs when trying to update the Marketplace through the portal when using Liferay DXP 7.0 GA1 (de-92). The Marketplace asks for an update, but when clicking on the update button, it does not do...
Getting NullPointerException in LocalizationImpl class during upgrade
legacy Troubleshooting
Issue The following error appears during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. 2022-08-24 06:06:09.974 ERROR [main][LocalizationImpl:896] null java.lang.NullPointerException: null at...
Upgrade to 7.4 fails trying to insert records into table DDMFieldAttribute
legacy Troubleshooting
Issue I am performing an upgrade to 7.4 and it fails with errors like these: com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: Batch...
Field Reference Structures change after upgrade to 7.4
legacy
Issue The problem with the Field References is that the same structure has different structure IDs in dev and prod and we are planning to develop our templates on dev and once tested, I will update our...
Where is the option to view the layout where the web content is published?
legacy How To
Issue We are looking for a possibility to view the layout where the web content is published   Environment Liferay DXP 7.1   Resolution There is the following groovy script which can be executed via Server...
User Last Login Date Not Updating
legacy Troubleshooting
Issue We're observing that our user's loginDate and lastLoginDate are not updating correctly in the user table.   Environment DXP 7.1 DXP 7.2 DXP 7.3  Resolution 1) Set the following portal-ext property:    ...
LAR File Auto Deployment
legacy
Issue Is there any way to programmatically load LAR files out of the box? Environment All Liferay Versions Resolution At this time there is no out-of-the-box method for auto-deploying LAR files. LAR files cannot be...
Can't display other site's articles in the Web Content Display
legacy
Issue We could add other sites as scope in the Web Content Display portlet in DXP 7.3 and below, so we could display articles from sites other than the current one That option is now gone in DXP 7.4, so...
"Import from CSV" performance problem
legacy
Issue There is a problem importing from CSV, it took too long to load all the lines. The CSV is being processed for around half a minute and after continuing with the import the pop-up gets blank for a longer...
Save display format
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Cluster scheduled job issues with Open ID Connect (OIDC)
legacy Troubleshooting
Issue A known issue related to clustering with environments using Open ID Connect has been identified wherein the number of scheduled jobs may be mismatched on each node. This may cause a performance impact, or a loss of...
Automated backup failure due to Error 408 (Request Timeout)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have identified an incident where a backup failure may occur on...
No fragment link is shown on pages
legacy Troubleshooting
Issue Fragment editable links only work by default in English Steps to reproduce: 1. Start Liferay DXP-7.4-u22 2. Edit the home page 3. Add language selector to the page 4. Click on the Heading fragment on the home...
Blogs With Images Load Slowly and Eventually Time Out
legacy Troubleshooting
Issue When I try to navigate to a blog post that contains images, it loads very slowly and eventually times out. Images were copy/pasted from a local computer into the blog post (rather than being uploaded...
When and how are TLS certificates renewed?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We want to know when TLS certificates are renewed....
LDAP Import Enabled under SAML settings
legacy
Issue What is the actual functionality of LDAP Import Enabledunder SAML settings Environment Liferay DXP 7.2, 7.3, 7.4 SAML Resolution Checking LDAP Import Enabled under SAML settings affects 3 functions:...
Authentication flow in Liferay when LDAP is enabled
legacy
Issue Liferay is configured to use LDAP When Liferay Authentication will happen? When LDAP Authentication will happen? Environment Liferay DXP 7.0 -7.4 Resolution LDAP authentication always happens before...
Today's events are only visible under the Last 24 hours filter
legacy
Issue On various tabs, such as on the Known Individuals' overview tab, the Individual Events statistics chart does not display the events of the current day if the filter is set to Last 7 days or Last 30 days, Last 90...
User's aren't seeing the correct experience associated with their segment
legacy Troubleshooting
Issue When I create (and prioritize) an experience based on a new segment, the users associated with that segment aren't able to see it. Environment DXP 7.3 Resolution It is expected that SegmentsEntryRel doesn't...
Liferay slows down while discarding Publication conflicts
legacy Troubleshooting
Issue When I attempt to discard conflicts from a publication, Liferay slows down and eventually times out. Environment DXP 7.3 DXP 7.4 Resolution This issue is resolved by LPS-162683. Open a Help Center ticket to...
Where is the data center located for Analytics Cloud?
legacy
Issue I would like to know the Data Center location where Analytics Cloud stores all the data in order to be compliant with the current GDPR rules. Environment Analytics Cloud Resolution You can set the data center's...
Uploading a file with multiple extensions
legacy
Issue A multi-extension file is being uploaded via document and media Steps to reproduce: 1) Startup the server 2) Navigate to Control Panel>System Settings> Document and Media> Services> File Extension A file...
Why am I able to select search result sizes larger than the number of results returned?
legacy
Issue I would like search results to not offer batch sizes larger than the number of possible results. For example, if there are 6 results for a search, I would like search results to only allow me to select a...
getSearchHits() API method does not take the start value in consideration
legacy Troubleshooting
Issue I am using search API (as per article https://help.liferay.com/hc/en-us/articles/360029046411-Building-Search-Queries-and-Filters) and noticed that the size of the list returned by the SearchResponse.getSearchHits()...
Guest User sees blank page when viewing Web Content from Search Results Widget
legacy Troubleshooting
Issue Steps to Reproduce: 1. Create a Widget page. 2. Place Search Bar and Search Results on the recently created page. 4. Create Basic Web Content (Demo Web Content) with an image and some text. 6. Create a new demo...
Configuring most viewed assets
legacy How To
Issue How to display the most viewed document(s) Environment Liferay DXP 7.1 Resolution Liferay provides an OOTB portlet MOST VIEWED ASSETS to configure and display the most viewed asset on a page. Add the...
Error: Please enter a valid property value
legacy
Issue Each time you add a property key or value with special characters a message pointing to the invalid string will be shown. Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution Currently...
Marketplace "my purchased" page is no longer accessible. How can I download the apps I already purchased?
legacy Troubleshooting
Issue With the updated Marketplace user interface, I can only see new applications and I can't access the "my purchased" page to access applications I previously purchased. Resolution The current workaround to...