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Starting Servers in the Correct Sequence
legacy How To
Issue What is the correct sequence to start up all servers during a restart? Environment DXP 7.0, 7.1 Resolution Sometimes it is necessary to restart some if not all of the servers that Liferay DXP runs on or is...
Taking Heap Dumps From a JVM
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Permissions Are Not Working Post-Upgrade
legacy Troubleshooting
After upgrading from Liferay Portal 5.2, permissions settings may act in an undesirable manner. This could include not being able to change permissions, as well as not being able to access the control panel or any other...
Load Balancing Can Return Null
legacy Troubleshooting
When running Liferay with more than one node on a load balancer, sometimes, when generating urls for buttons, they can receive a incorrect url or sometimes a null value. Resolution...
Rolling Restart - Breaking Changes
legacy
Introduction When applying fix packs or hotfixes, rolling restarts are possible if there are no changes to a specific set of clustering classes or no module schema version changes. The following document is a list of...
LDAP settings and upgrading from 5.2.x to 6.x
legacy Troubleshooting
This article pertains to portals in which LDAP is configured in Liferay Portal 5.2.x and an upgrade is performed. When a user attempts to login, an error is thrown, and the user is not...
Application Server Times Out While Downloading/Uploading Documents
legacy Troubleshooting
When uploading documents larger than 3Mb via web call, an error may be thrown: 13:45:27,141 INFO [PortalImpl:4366] Current URL /documents/10162/179749/Certification+Tracking+Database+CSC+v2.0+Production.zip...
Including portal-ext.properties in Help Center Tickets
legacy How To
One of the most important pieces of information when resolving a customer issue is the portal-ext.properties file for your environment. It is now possible to upload the portal-ext.properties file before opening a...