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Form rules not being respected when using the ''Jump to Page'' action
legacy Troubleshooting
Issue By placing some rules on the form, indicating the user to jump to a specific page if the condition is reached, I noticed that the rules are not being respected and the user is not going to the required page....
How to retrieve outbound IP address for a Liferay Cloud environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article describes how to identify and retrieve the outbound IP...
Accessibility Menu option available in Liferay
legacy How To
Issue How to enable the accessibility menu on the portal Environment Liferay DXP 7.4 Resolution To make it easier for the user to enable certain accessibility properties. Users can access the accessibility menu...
Forms upload for guests are not working after changing the mail domain in Instance Settings
legacy Troubleshooting
Issue This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain. In this situation, you will see symptoms such as an error message in the UI indicating "An...
Users getting stuck with a non-default language in the URL
legacy Troubleshooting
Issue When a user accidentally chooses another language they get stuck in the URL and renders all links unusable. Users have to either manually enter /en/ or clear cache to get back to English. Environment DXP 7.4...
New User cannot log in to Cloud Console - The invitation link is invalid or expired
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Invited a new Admin User to access the Cloud Console When the...
How to configure Google Merchant
legacy
Issue In Global Menu → Control Panel → CONFIGURATION → System Settings → COMMERCE there is the Google Merchant option with two configurations:  Product Definition System Configuration SFTP Upload Configuration I...
Liferay Form Repeatable Field Issues
legacy Troubleshooting
Issue When adding a field or multiple fields when using Liferay forms, the web page reverts to the top of the form instead of remaining on the newly added fields. In the image below, after selecting the "Duplicate"...