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Resource Type
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Capability
Feature
Can Analytics Cloud track Document Events in a Collections Fragment?
legacy
Issue Is it possible for Analytics Cloud to track Document Downloads and Previews from a collection of documents displayed via the Collection Display Fragment? Environment Analytics Cloud Resolution There is no current out of...
Can we remove the company name from the browser title?
legacy
Issue When we open a page, the browser tab displays the "Page Name - Site Name - Portal Name" Can we somehow remove the Portal Name part from it? Environment Liferay DXP 7.0+ Resolution This is currently...
Admin user can't access anything
legacy Troubleshooting
Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin...
"Unknown product version" error
legacy Troubleshooting
Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the...
Backup fails with Error: Retry total time limit exceeded
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception:...
The product name is not displayed
legacy Troubleshooting
Issue The product name is not displayed Steps to reproduce: 1. Go to product menu > Commerce > Product 2. Create a product > Publish 3. On the product menu go to Control Panel > Objects 4. Create an Object by...
Not getting Snippet field in the Document object which is required for Search Summary purpose
legacy Troubleshooting
Issue Snippet field doesn't get returned after using SearchRequestBuilderFactory to create the Search Request following Liferay's official documentation. Environment DXP 7.4 Resolution In order to get a...
How to see orders created by different members?
legacy
Issue Require a feature to filter orders created by a given user since this is not possible with Liferay commerce nor from the UI nor using the Headless API (userId is not even part of the Order openapi schema)....