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Implementing an Item Selector
legacy Troubleshooting
Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens...
How can we control which web content appears in the search results?
legacy
Issue We have loads of web contents that we want to hide from the search results Can we do it somehow in a bulk edit, or assign a category to them so we would only need to change the category's...
Can we remove the company name from the browser title?
legacy
Issue When we open a page, the browser tab displays the "Page Name - Site Name - Portal Name" Can we somehow remove the Portal Name part from it? Environment Liferay DXP 7.0+ Resolution This is currently...
Can Analytics Cloud track Document Events in a Collections Fragment?
legacy
Issue Is it possible for Analytics Cloud to track Document Downloads and Previews from a collection of documents displayed via the Collection Display Fragment? Environment Analytics Cloud Resolution There is no current out of...
Backup fails with Error: Retry total time limit exceeded
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception:...
The product name is not displayed
legacy Troubleshooting
Issue The product name is not displayed Steps to reproduce: 1. Go to product menu > Commerce > Product 2. Create a product > Publish 3. On the product menu go to Control Panel > Objects 4. Create an Object by...
Is It possible to implement Datadog in Liferay PaaS environment?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to implement the Datadog monitoring in the...
Order Date Range filter
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site using the Speedwell template. 3. Add an item to the cart. 4. Check the order date (Control Panel > Commerce > Order). For example, if the order...
Uploaded images are not visible to Guest users
legacy Troubleshooting
Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to...
"Manage Available Accounts via User Channel Rel" permission granting more access than intended?
legacy
Issue We discovered that assigning the "Manage Available Accounts via User Channel Rel" permission to a role will enable the assignees to edit, or manage users of a certain Account. We believe this particular...
Configuring Liferay Cloud with Azure Git Repositories
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue GitHub, GitLab, and Bitbucket are not ideal Git repo...
Users are not able to log in due to transaction lock errors in database
legacy Troubleshooting
Issue Some users are not able to log in to the environment, even after clearing the database cache The user generally encounters a temporarily unavailable banner or a not authorized 401 error The following transaction...
Non-localizable document type boolean field cannot be switched (depending on the locale)
legacy
Issue Steps to reproduce: 1. Create a new document type and put a Boolean field on it. 2. Enable "Show as Switch". 3. In the Advanced tab, disable "Localizable". 4. Save the document type. 5. Change the user's language...
PDF previews in the Item Selector
legacy
Issue The Item Selector Preview window currently only shows previews for videos and images. Instead of the empty image icon, it would be great to see previews for PDF files. Environment Liferay DXP [all versions]...
Is it Liferay vulnerable to the Log4j Vulnerability CVE-2019-17571?
legacy
Issue After search in the following folder:/tomcat/webapps/ROOT/WEB-INF/lib/log4j-extras.jar is notice that the log4 is available as part of product, so the Liferay is it vulnerable to this lib? Environment All...
Forms have no option for expiration time
legacy
Issue There are use cases where users want the Liferay Form to expire on a certain day and at a certain time but on the Liferay Form settings, users only see an option for Expiration Date and no time option. Just...
Many-to-Many relation with Commerce Product
legacy Troubleshooting
Issue If having a Many-to-Many relation with Commerce Product and defining an Object Layout with a tab for the Commerce Products relationship > it doesn't work. Users cannot select products. Environment Liferay DXP...
Service shows as starting in the UI and not completing
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Around Oct. 9th, 2023, after deployment, console shows...
"Unknown product version" error
legacy Troubleshooting
Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the...
Admin user can't access anything
legacy Troubleshooting
Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin...
Not getting Snippet field in the Document object which is required for Search Summary purpose
legacy Troubleshooting
Issue Snippet field doesn't get returned after using SearchRequestBuilderFactory to create the Search Request following Liferay's official documentation. Environment DXP 7.4 Resolution In order to get a...
How to see orders created by different members?
legacy
Issue Require a feature to filter orders created by a given user since this is not possible with Liferay commerce nor from the UI nor using the Headless API (userId is not even part of the Order openapi schema)....
Geolocation for commerce products
legacy
Issue Require a feature that allows the buyer to search by proximity, city, country, or continent. Environment Liferay DXP [all versions] Commerce  Resolution This requirement is considered a feature request and is...
Is it possible to use the same CDN using in the Liferay PaaS instance and on the on-premises instance?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to connect the same CDN using in the...
Unable to control visibility for Account Roles
legacy Troubleshooting
Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this:...
The checkboxes inside the facet are not clickable
legacy Troubleshooting
Issue Category Facet is not working Steps to reproduce: 1. Create a Minium Site 2. Open the Minium Catalog 3. Use the Category Facet to filter by category Expected Behavior: The checkboxes inside the facet are...
Amazon pay integration in Liferay Commerce
legacy
Issue Is there any feasibility of integrating https://pay.amazon.com as a new payment method in Liferay Commerce? Environment Liferay DXP 7.4  Commerce  Resolution This requirement is considered a feature request...
Sorting products by name working only for default locale
legacy
Issue  The products will be in the wrong order when users use any other language than the default language Environment Liferay DXP 7.4 Commerce 4.0 Resolution Currently sorting products by name works only with the...
Cancel button is not working in page fragments
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Content and data > Page Fragments > Click on 'Cancel' button. Expected Result: When click on the cancel button,...
Documents and Media portlet
legacy
Issue When we select multiple files using Liferay DMS to upload. Does it upload any info related to the file to the server when it is selected? When we select and publish multiple documents does it process...
Columns are not created in the database table
legacy Troubleshooting
Issue After deploying the service builder module, a table was created in the database; however, after adding a new entry or column to the service.xml file and building the module, the generated column was not...
Placed Orders page showing blank
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site with a minium site template. 3. Create a user with view permissions of 'Order', 'Channel', 'Catalogs', and 'Accounts'. 4. Provide membership of...
How to hide My Workflow Tasks from the User Profile Menu
legacy How To
Issue Is there a way to hide My Workflow Tasks option from the User Profile Menu? Environment Liferay DXP 7.4 Resolution Please go to Global Menu → Control Panel → System Settings → PLATFORM → Module Container →...
Setting up Liferay as both IDP and SP (SAML)
legacy How To
Issue This article outlines how to configure two Liferay DXP bundles for SAML authentication with one functioning as the Service Provider (SP) and the second as the Identity Provider (IdP). Environment DXP...
After upgrading from DXP 7.0 to DXP 7.4 the document friendly URLs are missing
How To
Issue I have upgraded from DXP 7.0 to DXP 7.4. After the successful upgrade, we noticed that the document-friendly URLs are missing on DXP 7.4 Reproduction Steps: 1. Set up DXP 7.0 with fp de-102 2. Go to Control Panel...
Full Reindexing does not work after upgrading to DXP 7.4 from DXP 7.2
legacy Troubleshooting
Issue I have upgraded to DXP 7.4 from DXP 7.2, and after starting the 7.4 instance, when I try to execute full reindex, it does not work. Before upgrading, I have enabled the "index read only" by adding the following...
Updating React dependencies to later version
legacy
Issue As part of the security audit, the old version of the React might be vulnerable to attacks. Is there a way to hide the React version that Liferay displays? Environment Liferay DXP 7.3 Resolution At this...
tag is not working
legacy Troubleshooting
Issue Facing errors while using tag library <liferay-ui:input-editor> in JSP files. Environment Liferay DXP 7.4 Resolution The <liferay-ui:input-editor/> tag is deprecated as of Liferay DXP 7.1 in favor of...
Publishing Dynamic Data List linked page returns "No Access" error or returns to Staged environment
legacy Troubleshooting
Issue With local live staging, the linked page within the DDL returns to "Staged" page. With remote live staging, the linked page within the DDL returns a "No Access" error.  Reproduce Launch a Live and...
Why do Workflow Metrics Disappear after a Reindex?
legacy Troubleshooting
Issue Workflow Metrics go missing after performing a reindex. Here are the steps to reproduce: Login in as an admin Navigate to Applications > Metrics Notice that there are some processes listed Click the kebab menu > Settings...
Reply button is not responsive when use Asset Publisher with Comments
legacy Troubleshooting
Issue When try to use a Asset Publisher using Rich Summary and Comments, the Reply button is not responsive Environment Liferay DXP 7.4 (equal to or above Update 88) Resolution Please request a Hotfix with...
Why was Resources Importer removed and is there a possibility to enable it?
legacy
Issue With the https://liferay.atlassian.net/browse/LPS-182114 change Resource Importer (RI) was removed. Resource Importer was already in deprecated state for many years, in favor of Site Initializers...
Error message not displayed on UI after exceeding the Upload Servlet Request limit
legacy Troubleshooting
Issue When the web content size limit exceeds, there is no error displayed on the UI that the upload size is too large. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Navigate to Control Panel > System...
When exporting a portlet, it takes much longer than expected
legacy Troubleshooting
Issue When performing an export operation, it takes too long. When it finishes, the resulting LAR size is much heavier than expected too. It applies to Staging as well. Environment Liferay DXP 7.3+ Resolution This may...
Edit image from document & media accepting all file extentions regardless of configuration
legacy Troubleshooting
Issue The invalid extension document is uploaded with the valid extension name. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Documents and Media > Service. 3....
Show the Control Panel Menu by role
legacy How To
Issue In the earlier versions or updates of Liferay, the Control Panel Menu was hidden for specific users, and in order to achieve this, custom themes were being used. Hence a new feature is introduced directly...
"A.LiferayItemSelectorDialog is not a constructor" error when trying to add a price list
legacy Troubleshooting
Issue It's not possible to create a new pricing entry from the SKU side panel. There are no errors in the logs. Clicking on the plus button throws this error in the browser's console: Uncaught TypeError:...
"Driver org.mariadb.jdbc.Driver claims to not accept jdbcUrl" error when trying to deploy 7.4 U98 + or 7.3 U34+
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay service deployment fails when setting DXP 7.4 U98....
Remove prepopulated email domain from login portlet
legacy Troubleshooting
Issue When the user tries to login, the email field is prepopulated with the company's domain name. This occurs when the login is unpopulated and user authentication is based on email addresses....
How to create a default translation for editable fields in a fragment
legacy How To
Issue We have some fragments similar to the one below <button> <span data-lfr-editable-id="text1" data-lfr-editable-type="rich-text"> ${languageUtil.get(locale,'exit')} </span> </button> We are trying to set the...
How to create a role-based user to only view and update web content?
legacy How To
Issue How to create a role-based user to only view and update web content? Environment Liferay DXP 7.3 Resolution Navigate to Control Panel >Users and Organizations > Create a user After this, navigate to the...
ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Report app
legacy Troubleshooting
Issue ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Reports app. For example: Environment Liferay DXP 7.4 + Liferay Reports App Resolution This is defined in the Jasper report definition...
Search suggestions not coming for guest user in the search bar
legacy Troubleshooting
Issue Search suggestions related to the commerce products not showing to the guest user but is working for logged-in user (using blank site template). Environment DXP 7.4 Resolution This behavior is fixed...
Page does not appear in the sitemap widget
legacy Troubleshooting
Issue Some of the pages created in site builder are not visible on the sitemap widget. Sitemap widget is dropped on a content page. Environment Liferay DXP 7.4 Resolution Navigate to Site Menu > Site...
Published web content has document URLs changed
legacy Troubleshooting
Issue  We added page numbers to many of our document links. When this content is displayed you can click on the document links with page numbers and it will open the document to that page. When Published to Live,...
The language settings in the site settings are reflected in the language selector on the Terms of Use screen.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Vulnerability in CKeditor 4.18.0
legacy Troubleshooting
Issue In Liferay, a vulnerable version of CKEditor 4.18.0 is being used. The vulnerability CVE-2023-28439 is present in the CKEditor versions less than 4.21.0. Environment Liferay DXP 7.0+ Resolution The observed...
Editing a field in a fieldgroup is not working as expected
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you make a change in a fieldgroup that is being...
Nested Azure AD Groups are not assigned to Liferay groups
legacy Troubleshooting
Issue You want to assign Liferay user groups via dynamic Azure AD groups when logging in with SAML. For this, certain rules of Azure AD groups are in place based on your needs. There might be an issue where nested...
Unable to add Calendar event when setting "Display Scheduler Only"
legacy Troubleshooting
Issue Add a Calendar widget on the page Enter the Configurations for the widget Switch to Display Settings tab and select Display Scheduler Only option Unselect the 2 other options and Save Click Add Event button in...