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Need to check access logs from webserver in Liferay PaaS environment
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which...
LCP Tool installation in a restricted environment
legacy Troubleshooting
Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist...
Liferay deployment fails with Dynatrace errors in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to...
Image tab is not displaying
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3. 2. Navigate to Design > Fragments. Create a fragment with the following HTML: <div data-lfr-background-image-id="background-image1"> </div> 3. Create a content...
Is it possible to remove the default domains *.lfr.cloud in Liferay PaaS?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay PaaS, is it possible to remove the default domains...
Why aren't all article versions shown in the index?
legacy Troubleshooting
Issue After making a full re-index the index results are not according to the number of article version entries in the database.  Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution 1.)...
Can the same email address support multiple accounts created within Liferay?
legacy
Issue We allow our customers to use the same email address for multiple accounts. Is there a workaround available so that our customers can still have multiple accounts associated with the same email address? ...
Auto translation is not working using google cloud translation API
legacy Troubleshooting
Issue Steps to reproduce: 1. Enabling Google Cloud Translation requires an active account and a Google Cloud project with Cloud Translation API enabled. This project must also have a service account with a JSON...
How to hide untranslated articles and pages
legacy
Issue Is there an option to hide the articles, pages, and other content in particular languages? If the article does not contain a translation in the requested language, the user should be redirected to the main...
Duplicate user errors when setting up a SAML Authentication to replace an existing Token-Based SSO
legacy Troubleshooting
Issue When trying to set up a SAML authentication to replace existing Token-Based SSO, there are errors that populate stating that the user and/or email address is already in use.  A user with company 1xxxx and email...
Can I integrate an additional Captcha Engine?
legacy
Issue Currently, Liferay offers 2 Captcha Engines out of the box: Simple Captcha and Google reCaptcha 2 We would like to use another Captcha service.   Environment Liferay DXP 7.4   Resolution At the moment it is not...
Please select a tool from left menu
legacy Troubleshooting
Issue When we click on the search button on the management toolbar before the page is fully loaded causes an error: Please select a tool from left menu Environment Liferay DXP 7.4 Resolution The observed behavior...
I cannot create Users with emails that start with "root"
legacy
Issue Liferay does not allow me to register a user with the email root@acme.com. The UI displays the following error: Error: Please enter a valid email address. I would like to know if there is a setting that...
Workflow process builder source view is not laoding
legacy Troubleshooting
Issue Users are unable to see the process builder's source view when upgrading from update 40 to higher upgrades. Environment Liferay DXP 7.4 update 40+ Resolution The observed behavior is only noticeable if the...
Users cannot edit some fields when using Firefox 119.
legacy Troubleshooting
Issue It has been noted that when using Firefox 119 users cannot edit some fields in certain widgets, affected Widgets included: calendars, categories, and blogs. Environment DXP 7.3 Resolution Updating to Firefox...
Unable to add new language in Liferay DXP
legacy Troubleshooting
Issue Set the new locale language from the available language to the current language. The below error appears on the UI. Steps to reproduce: Add the new language to Web.xml by navigating...
Malware detected in Liferay Bundle - eicar.jpg
legacy
Issue We were notified of a possible malware infection. The location is my extracted source code of a Liferay DXP bundle. The file in question is eicar.jpg Environment Liferay DXP 7.4 Resolution EICAR files can...
Compatibility for OpenOffice v4.1.13
legacy
Issue Is Liferay DXP 7.4 compatible with v4.1.13, as in the compatibility matrix only v4.1.11 is mentioned? (Required for upgrading OpenOffice from v4.1.11 to v4.1.13, for security compliance reasons.)...
After changing password on Tivoli's LDAP server, users can't login for up to 20 minutes
legacy Troubleshooting
Issue On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP. The...
The Liferay is vulnerable to the CVE-2023-4863?
legacy
Issue How can I mitigate vulnerability with CVE-2023-4863 regarding Liferay DXP? Environment All environments. Resolution Liferay does not use the libwebp library, so are not vulnerable to CVE-2023-4863. ...