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How to modify API URL?
legacy Troubleshooting
Issue If we are removing the /o/ from URLs, they are not recognised anymore. Environment Liferay DXP 7.1+ Resolution You can create a hostname e.g. api.something.com and have Apache (or Nginx) do the proxy pass to...
"No User exists with role Administrator" error seen when upgrading Liferay
legacy Troubleshooting
Issue "No User exists with role Administrator" error is seen when upgrading major Liferay versions, as follows: ERROR [main][VerifyProcessTrackerOSGiCommands:323] null com.liferay.portal.verify.VerifyException:...
The Theme is Broken With NPE thrown in the Log
legacy Troubleshooting
Issue The theme is broken when accessing non-existent pages. NPE is also thrown in the log. Reproduction Steps: Access non-existent pages http://localhost:8080/web/guest/p/ Or create a commerce site named "xyz" and access...
Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v1_1_2.DynamicDataMappingUpgradeProcess
legacy Troubleshooting
Issue During your upgrade process, you might encounter an error where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NullPointerException: Caused by:...
Database partitioning feature
legacy
Issue Is there a database partitioning feature available for Liferay DXP 7.3 or 7.4? Environment DXP 7.3 DXP 7.4 Resolution The database partitioning feature is in a kind of lab status for 7.4 to be used and tested...
Upgrade Failed due to the Error "No Group exists with the primary key xxxxxx"
legacy Troubleshooting
Issue When doing database upgrade from 7.0 de-98 to 7.4, the upgrade failed with the following error: ERROR [main][ReleaseManagerImpl:183] Failed upgrade process for module com.liferay.dynamic.data.mapping.service...
What are the *.map urls present in Glowroot monitoring
legacy
Issue There are many *.map urls present while monitoring Liferay using Glowroot or any other application monitoring tool. Environment Liferay DXP 7.0 + Resolution The .map files are for JavaScript and CSS (and now...
Auto generation of primary key using sequence type in MS SQL server
legacy
Issue Liferay provides, supports and has the implementation to generate a primary key with sequence In the following documentation liferay-service-builder_7_4_0.dtd under paragraph "@id-type" you can see the supported...
User's IP address registered as IP address of web server
Troubleshooting
Issue After configuring Liferay in a frontend server (e.g., Apache, Nginx) and Load Balancers, when a user logs in, the value of the loginIp column in the User_ table is registered as the same local IP addresses of the...
Sync and AsyncExportImportLifecycleMessageListener unsatisfied references
legacy Troubleshooting
Issue When you execute the command ds:unsatisfied in the Gogo Shell, you get this output: Declarative Service {id: 2457, name: com.liferay.exportimport.lifecycle.SyncExportImportLifecycleMessageListener,...
"No CommerceChannel exists with the key" when starting Liferay
legacy Troubleshooting
Issue After upgrading from Portal 6.2 to DXP 7.4 Update 66, we see the following error in the log when starting Liferay: ERROR [http-nio-8080-exec-10][MiniCartTag:123] null...
Taglib throws an exception after redeploy the JAR file
legacy Troubleshooting
Issue The taglib throws the freemarker.template.TemplateModelException error after redeploying the JAR file. Steps to reproduce: 1. Start the server 2. Navigate to Site Menu> Content & Data > Blogs 3. Create a...
Error updating time zone definition - n.f.ical4j.model.TimeZoneUpdater
legacy Troubleshooting
Issue The following logging error is observed on a regular basis: n.f.ical4j.model.TimeZoneUpdater - Error updating timezone definition java.net.ConnectException: Connection timed out (Connection timed out) How...
How to override Liferay logs configuration
legacy How To
Issue How to override Liferay logs default configuration. Environment Liferay DXP 7.4 Resolution Liferay logs default configuration is defined in WEB-INF/shielded-container-lib/portal-impl.jar inside the file...
OutOfMemoryError on startup when there are a lot of very large FragmentEntryLinks
legacy Troubleshooting
Issue Liferay takes a very long time to startup, and throws the following Heap Space error: ERROR [Framework Event Dispatcher: Equinox Container: d97119a4-f960-4e1c-839b-88c78fbc6cc6][Framework:93] FrameworkEvent...
Unable to find products with ID via Headless API
legacy
Issue Noticed that products have two ID fields, when you fetch them via headless API id productId id is visible on the UI and productId is not. When you try to get products via headless API using id, it does...
Firewall blocks URI for reserved characters
legacy Troubleshooting
Issue URI contains reserved characters such as "$" and certain firewall rules block these URI's. Environment DXP 7.4 Resolution Many URL schemes reserve certain characters for a special meaning. However, this is not...
User clicks not tracked correctly
legacy Troubleshooting
Issue The number of hits goes up by 2 Steps to reproduce: 1) Add "live.users.enabled=true" to portal-ext.properties and start portal 2) Navigate to Control Panel > Monitoring 3) View the number of hits 4) Refresh...
Web content with special characters in their title, their friendly URL is populated with C% code
legacy Troubleshooting
Issue The Friendly URL presented when editing a Web Content is displayed with C% code in the special characters, making it difficult to forward that URL. Environment Liferay DXP 7.4 (equal to or below Update 40)...
Is there any Instance Level Configuration for Google Captcha?
legacy
Issue Is there any instance level configuration for Google Captcha   Environment Liferay DXP 7.4   Resolution The Google Captcha can only be enabled via System Settings > Security Tools > CAPTCHA, which is a server level...