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A/B Test data is not displayed on Analytics Cloud
legacy Troubleshooting
Issue After setting up A/B testing for a Liferay instance in Analytics Cloud, the test results do not show up, however, other navigation data is displayed. Environment Analytics Cloud Resolution There are a few...
Unable to re-enable Analytics Cloud in Production after disabling the connection in a lower environment with Production backup data
legacy Troubleshooting
Issue In a testing scenario in which Production backup data is imported to a lower environment and Analytics Cloud is disabled via the UI in the lower environment, you may observe that the connection gets disabled in...
JAX-RS web services return error 404 after upgrade DXP 7.3 from u19 to u36
legacy Troubleshooting
Issue We have 2 JAX-RS web services that work well with DXP 7.3 u19. We upgrade recently to u36, then the 2 JAX-RS web services do not work anymore. . In the API Explorer we can see our Rest Application with the api and...
Remove Orphan Widgets on Multiple Pages
legacy Troubleshooting
Issue We are running on Liferay 7.4 Q1.7 and we are encountering some issues caused by orphan widgets. I understand that we can delete orphan widgets on a page level but is there any way we can clear orphan widgets for...
How to remove Glowroot from the environment in Liferay DXP 7.3
legacy How To
Issue Steps to remove Glowroot from lower and production environment in Liferay Environment Liferay DXP 7.3 Resolution Stop the server. Kindly take a backup of the Glowroot folder. Remove the -javaagent:[path of...
Error 406 No locales match the accepted languages
legacy Troubleshooting
Issue When creating web content using POST, PUT, or PATCH API requests, an Error 406 is returned if no locales match the accepted languages: { "status": "NOT_ACCEPTABLE", "title": "No locales match the accepted...
Denied access to model object as it does not belong to current company
legacy Troubleshooting
Issue An error message stating "Denied access to model object as it does not belong to current company" occurs when attempting to access a DLFile that resides in a different company than the template...
Liferay PaaS - Builds are triggered from multiple branches when pushing one branch
legacy Troubleshooting
Issue In Jenkins, we are seeing how builds are triggered from multiple branches when there is a single push to one branch. This seems related to branch indexing and Jenkins multibranch pipeline. What can we do to...