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Create journal articles (web contents) programmatically
Issue I would like to know an easy way to create web contents programmatically. Environment Liferay DXP 2023.Q4 Resolution NOTE: The following resolution requires customization and should only be implemented at the...
Unable to get OpenID Connect's link to work after upgrading to a Quarterly Release
Issue After upgrading to Quarterly Release 2023.Q3.4 from DXP 7.3, we've found that OpenID Connect is no longer working. The button is no longer populating within the UI even after enabling it using this article:...
Regarding compatibility with reCAPTCHA V3
Issue We have noticed that the compatibility between reCAPTCHA V3 and Liferay 7.4 is problematic, which has prevented us from implementing this version on our site. Based on our research, this issue is already known within...
Error saving images in a custom structure after add a translation
Issue A client encountered an error when using the 2024.Q2.(4+) versions while attempting to save a Journal article with translations using a custom structure. The issue could not be reproduced in the...
role "Site member" is being activated by default in the permission selector
Issue When administrators create a folder or document in the Document Library, Liferay automatically assigns Guest permissions to the created item. However, when non-administrator users perform the...
Control Panel will not open until all portlets are loaded in the page
Issue clicking on the Global Menu (aka Open Applications Menu) icon in that black bar which is at the top of our UI all of the time (for administrators) does nothing until the page below is fully loaded. Even though...
This server is not compatible with Liferay Sync
Issue Unable to connect to Liferay Sync using Liferay Sync Connector 6.0.0. There were no errors visible in the Liferay logs, but upon reviewing the Liferay Sync client application logs, the following...
How to remove Glowroot from the environment in Liferay DXP 7.3
Issue Steps to remove Glowroot from lower and production environment in Liferay Environment Liferay DXP 7.3 Resolution Stop the server. Kindly take a backup of the Glowroot folder. Remove the -javaagent:[path of...
Form container is not visible for a custom role
Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears...
Error 406 No locales match the accepted languages
Issue When creating web content using POST, PUT, or PATCH API requests, an Error 406 is returned if no locales match the accepted languages: { "status": "NOT_ACCEPTABLE", "title": "No locales match the accepted...
Denied access to model object as it does not belong to current company
Issue An error message stating "Denied access to model object as it does not belong to current company" occurs when attempting to access a DLFile that resides in a different company than the template...
Cannot access .zip file error occurs when installing a hotfix with Patching Tool
Issue When I try to install a hotfix in my environment I get the following error:  Installing hotfix-3... Cannot access .zip file: ../osgi/portal/com.liferay.portal.zip.jar: java.nio.file.NoSuchFileException:...
Deploying httpclient-osgi modules cause Content is not allowed in prolog error
Issue An error occurs when starting Liferay after placing httpclient-osgi modules in the osgi/modules directory.  Unable to parse metadata XML at "bundleentry://.../OSGI-INF/metatype/metatype.properties" for bundle...
Display page template does not show content related
Issue We add a Content Display fragment to a Display Page template to show the related content, but when we select the Display Page from a web content and click Preview, the Display Page doesn't show the web...
Character replacement in web content with CKEditor
Issue When modifying the text entered in a text area of a web content in edit mode and publishing it, line breaks are automatically added in the generated HTML. After publishing, the <br> tags are automatically...
Cannot add segment with thousands of conditions due to indexing problems
Issue When adding a segment with with thousands of conditions there are problems with the indexing by Elasticsearch. The logs show a StackOverflowError stacktrace. Environment Quarterly Release 2023.Q3 Resolution...
No license after restoring uploaded backup
Issue I have uploaded to our PaaS environment a backup of our on-premise environment (for migration to PaaS reasons) Problem: When I restored this backup, the result was an instance without License, asking for a license...
Dispatch Trigger Error: No DispatchTrigger Exists with Primary Key XXXXX
Issue We are encountering an error related to Liferay's dispatch framework, where the system is attempting to process a non-existent dispatch trigger. The error message is as follows: ERROR...
Getting ORA-01795 when editing a DDM structure
Issue I'm trying to edit an DDMStructure and I got the error : => Edit xxx is temporarily unavailable. If I look at the logs I see this error : Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of...
"Error: Your Request failed to complete" sporadically populates within the UI
Issue After upgrading to version 7.4u41, we've encountered a sporadic error message that appears within the UI. Error: Your Request failed to complete  This issue manifests on various pages during the loading...
Font Awesome not included in Liferay product
Issue Font awesome icons are not available from version 2024.Q3 and is not possible to Enable it from System Settings.  Trying to add an html with some font awesome icons will not be rendered, for...
How can I determine the Liferay version in our SaaS environment?
Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going...
Editing issue in fragments when using rich text
Issue Using the following code in a fragment results in an error when editing the rich text field, using a copied text. The title field is empty and the pasted text gets duplicated and can not be edited and it gets...
Unable to extend user session on Weblogic
Issue When I call Liferay.Session.extend(); from Liferay 7.4 running on Weblogic, the user session terminates. Environment DXP 7.4 Weblogic Resolution This behavior is resolved by LPS-190923. Please open a help...
TLS v1.0 and TLS v1.1 in Liferay DXP
Issue How to confirm that TLS v1.0 and TLS v1.1 are disabled by default in Liferay DXP 7.2? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution In Java 8, TLS v1.0 and TLS v1.1...
AuditEvent not saved after migrating from Portal 6.2 to DXP 7.4
Issue After migrating to DXP 7.4. If we use the portal normally, there aren't new entries in Audit_AuditEvents table. Environment Liferay DXP 7.4 Resolution Go to System Settings -> Audit -> Persistent...
The fields of the custom theme need to be re-filled
Issue When using the look-and-feel.xml file to create a custom theme in Liferay, users observe that when they update the theme and reapply it, the previously entered data in the custom theme fields is lost. This...
Adding options to an item in order creation with POST headless-commerce-admin-order/v1.0/orders API
Issue I have created a new order with an API call, which includes also adding options to the order item, but when I query the order, I see that the options are not there Steps: 1. Create a Minium site. 2. Create a business...
How to manually trigger LDAP imports before the import interval is reached
Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG...
Unable to download the file from the workflow form
Issue Not being able to download the file from the workflow task shows: 'The document was deleted'  Steps to reproduce: 1. Navigate to Control Panel > Users & Organization. 2. Create an organization. 3. Create a...
Not able to change the site logo in a site created using a site template
Issue I'm trying to change the site logo using the configuration in the public pages, but there isn't an option to do so. Environment Liferay DXP 7.4 Resolution In order to be able to change site logo from a...
How to extract the okta authorization token for each user?
Issue Once users log in to Liferay, the user should get redirected to Okta. After successful authentication, Okta is supposed to return an authorization token for that specific user.  Concern: After successful Okta...
Liferay starts up creating tables and populating them with default data after restoring an upgraded database
Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not...
The edited value of a Field Reference is not saved in the database
Issue When you create a form and add, for example, a Text field and in its advanced settings you change the Field Reference field, after publising the form, you will expect to find that the new value of the...
URL redirect not allowed in form submission
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do I direct my user to a specific URL when submitting a...
My custom dropdown items are disabled
Issue After following the steps of overriding the management toolbar the custom dropdown items are shown as disabled. Environment Liferay 7.4 Resolution You need to needs your customm buttons “actions” in...
Index is accessed at startup might result in [HTTP/1.1 404 Not Found]
Issue You might encounter a behavior where Liferay tries accessing certain indexes that had a different name in previous versions. Normally this is not causing any issues, however you might have specific...
Error "Uploaded LAR file type layout-set-prototype does not match Portlet." reported when importing site template lar file
Issue Go to Control Panel --> Site Templates Click the icon with three vertical points in the upper right corner of the page and click Export/Import Select Import section Then importing a site template lar file, the error...
Email test@domain.invalid is used instead of the configured one
Issue Although you configure through Instance Settings -> Email -> Email Sender an specific email sender, test@domain.invalid is used and the following WARN log shows ups when trying to send emails from...
Access to edit web content giving timeout
Issue When trying to edit web contents they take a long time to open, the behavior in question was only reproduced in an oracle database in which the portal has to have a high number of pages and entries in the...