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How to send Form submission notification for Guest user
legacy How To
Issue Form submission notifications usually are meant to be sent to already created users. Is there a way to send form submission notifications for a Guest user? Environment Liferay DXP 7.4+ Resolution Yes,...
How to generate a valid Liferay SaaS/PaaS Custom SSL Certificate
legacy
Issue What are the specific requirements for a custom SSL certificate to be successfully deployed on Liferay SaaS/PaaS? Environment Liferay SaaS / PaaS Resolution Private key and certificate should be...
Unable to display icons in Table View
legacy How To
Issue I'm unable to display any icons next to each title in my Table View. Environment Liferay DXP 7.4 Resolution Since this method was deprecated in Liferay DXP 7.0, please consider the following alternatives:...
Spring Boot Client Extension cannot be deployed successfully
legacy Troubleshooting
Issue After deploying a Spring Boot client extension, it is loading indefinitely with the following message: CustomSpringBootService is gearing up. The service should be ready to receive requests soon. The following...
After upgrading to Quarterly we can see a "could not resolve property: DDMStructureKey" error in the log
Troubleshooting
Issue After upgrading to Quarterly we can see the following error in the server log: ERROR [BasePersistenceImpl:629] Caught unexpected exception org.hibernate.QueryException: could not resolve property:...
Unable to Run Developer Studio 3.9.8 with JDK 17
legacy Troubleshooting
Issue When attempting to run Liferay Developer Studio 3.9.8 on JDK 17, there's no option available to configure JDK 17 when navigating to Window -> Preferences -> Java -> Compiler -> Compiler compliance level.  Environment...
Unknown system variable 'tx_isolation'
legacy Troubleshooting
Issue After update database service to MySQL 8 in PaaS Liferay can not connect to database due to unknown system variable 'tx_isolation' error.  [dxp] WARN [main][PoolBase:452] HikariPool-1 - Default...
Back Button is Unresponsive After Opening a Notification
legacy Troubleshooting
Issue After opening a notification, I'm unable to return to the previous page by using the back button. The back button is unresponsive if I'm viewing a notification. Return button does not work when...
Upload attachments to custom objects Headless API
legacy Troubleshooting
Issue Create a custom object having an attachment field. Error 400 when trying to create an object using this field. { "status": "BAD_REQUEST", "title": "The value is invalid for object field...
Mitigating Cloud Backup Breaking Change
legacy How To
Issue The Liferay Cloud Backup image version 5.14.0 contains a breaking change that removed support for downloading and restoring backups created with client-side encryption. The goal was to release this change in...
CKEditor Upgrade to version 5
legacy
Issue I would like to inquire about the status of CKEditor in Liferay, specifically, if there is a plan to upgrade CKEditor to version 5 in an upcoming release of Liferay? Environment Liferay DXP 7.3 Liferay DXP...
PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4
legacy Troubleshooting
Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...
Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL
legacy
Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The...
Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims
legacy Troubleshooting
Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....
Getting a web content in scheduled status using the headless rest API
legacy How To
Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of  headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content...
How to define the order in which multiple object actions (defined for the same trigger) will be executed?
legacy
Issue I was wondering is there a possibility to order/prioritize object actions that use the same trigger? For example, I have two object action, action1 and action2, and they are both triggered by On after add. I need to...
Enabling both Liferay's default login and SAML login so that users can use either option
legacy How To
Issue I would like to configure and enable SAML login while also having Liferay's default login available to users so that they can have two options for logging in. Environment DXP 7.4+ Quarterly Release Resolution...
Google Drive authentication randomly fails in a multi-node cloud environment
legacy Troubleshooting
Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was...
Slow Content Search with SearchUtil API
legacy Troubleshooting
Issue In 7.4 q2.12, searching using SearchUtil API is taking upwards of 3-4 minutes when the expected response is in milliseconds. Environment 7.4 2024.q2.12 Resolution Do one of the following: Upgrade to...
Automated download of PaaS backups
legacy How To
Issue we want to set up an automated download of the DXP-cloud-backup. To connect to the server we have to run the following procedure: - lcp auth token  - lcp remote - lcp shell Please can you help us finding the required...
400 Bad Response When Filtering Using the API on Custom Fields
legacy Troubleshooting
Issue When filtering using the API on a custom field of type "long integer" (for example: customID eq '123'), I get a bad request response; but when I use the same syntax on an out-of-the-box field with type "long...
Elasticsearch is not starting up receiving NoNodeAvailableException and JNA native support exception
legacy Troubleshooting
Issue Elasticsearch is not running properly, receiving the below errors: ERROR [liferay/search_writer/SYSTEM_ENGINE-371][ElasticsearchIndexWriter:143] java.lang.RuntimeException:...
Typing delay when editing fields in articles with too many fields
Troubleshooting
Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...
When moving a web content to another folder, the "Modified by XX" message does not display the user who moved it
legacy
Issue When moving a web content to another folder, the 'Modified by XX' message doesn't display the user who moved it, but it does record the modification time. Environment Liferay DXP 2024.Q3 Resolution The current...
Is Session Prediction Possible in Liferay
legacy
Issue Is it possible an attacker could predict the JSESSIONID and gain unauthorized access, referencing an example from a 'Session Prediction' article? Explanation of Issue Using the "Catalog" Page in Postman: If a...
Unable to get product info error showing in console
legacy Troubleshooting
Issue When building projects, users are getting the below error in the console:  FAILURE: Build failed with an exception. * Where: Settings file 'C:\Users\ABC\Downloads\Dev\liferay\example\settings.gradle' line:...
How to overcome BOMs pointing to wrong JARs?
legacy Troubleshooting
Issue When compiling our custom code, we encounter issues where our OSGi modules fail to start due to unresolved references to the Liferay packages. For instance, the following error is thrown:...
Use the Liferay server to send emails upon Form submission on your Cloud environment
legacy How To
Issue Liferay sends emails upon user-related events, such as creating new users or updating their passwords. Is it possible to use such an email capability to send emails from form submissions? Since...
Is Liferay Vulnerable to CVE-2023-45960?
legacy
Issue I would like to know if Liferay is vulnerable to CVE-2023-45960?  Is Liferay affected by CVE-2023-45960? Environment Quarterly Release 2024.Q1.7 Resolution The NIST listing for CVE-2023-45960 has been withdrawn and...
How to retrieve relative URLs for document library assets?
legacy Troubleshooting
Issue Easily retrieve relative URLs for document library assets. Environment Liferay DXP 7.4 Resolution Kindly consider using the latest Liferay DXP 7.4 release. Another option request LPD-36856 on a...
Author information that is displayed in the forum posts
legacy How To
Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and...
JavaScript URLs are not updating when Staging is enabled
legacy How To
Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...
View Count on Display Page not updated in index
legacy Troubleshooting
Issue The values viewCount or viewCount_sortable are not being updated when users visit content displayed on a Display Page. However, the values are correctly updated in the ViewCountEntry table....
Which Liferay version should be used in gradle.properties for the 2024.Q1.1 version?
legacy How To
Issue Which Liferay version should be used in gradle.properties for DXP version 2024.Q1.1 Environment Liferay DXP Resolution 1. Looking at the release JSON here, the property should be...
"The server could not start in 900 seconds" error occurs when starting server in Liferay Developer Studio
legacy Troubleshooting
Issue Liferay server crashes when running under Liferay Developer Studio for 15 minutes, reporting the following error dialog: The server could not start in 900 seconds. Environment Liferay...
Beta Feature 'Walkthrough' Documentation Unknown
legacy
Issue There is a beta feature called 'Walkthrough' available to enable under Configuration > Site Settings > Walkthrough, but I cannot find any documentation for it.  Environment DXP 7.4 Quarterly Release Resolution...
How to filter web content by structure field with headless APIs
legacy How To
Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following...
Missing 'Dynamic Data Mapping Structure' references during LAR import due to FieldSet usage in a structure
legacy Troubleshooting
Issue We encountered an error while importing a site from the production environment into the development environment: There are missing references that could not be found in the Live Environment. Please publish again to...
Categories translated to a new language do not show the updated language despite setting the language in Account Settings
legacy Troubleshooting
Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'.  This occurs even when the Account...
Unable to access the REST API from browser with other languages
legacy Troubleshooting
Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528...