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Getting the value of an object Entry within Liferay platform
legacy
Issue I see there are two ways to get Data from Liferay Objects ObjectEntryLocalService Rest Api Calling Liferay Api externally outside Liferay platform will be using Rest Api What if I need to get the value of an object...
Liferay Product Cookies
legacy
This guide indicates the Liferay products which generate cookies in order to assist Liferay administrators with data privacy compliance. Each entry should indicate the name, type, duration, and purpose. Any personal...
Actions menu duplicated in Documents and Media portlet after migration from 7.0 to 7.4
legacy Troubleshooting
Issue After an upgrade from 7.0 to 7.4 actions menu (three vertical dots) in Documents and Media portlet is duplicated. Environment Liferay DXP 7.4 Resolution Before the upgrade, in 7.0 some entries in the...
ADA Accessibility - I expect Screen Reader focus not to navigate to blank spaces when using the Tab key
legacy Troubleshooting
Issue Expected Result: When using the Tab key to navigate, Screen Reader focus only goes to areas which have visible text or content, not visibly blank spaces. Actual Result: Screen Reader Focus is landing on...
ADA Accessibility - I expect the Tab key focus to be visible for all elements when editing the Home page
legacy Troubleshooting
Issue Expected Result: The keyboard Tab key focus should be clearly visible for all the interactive elements on the page. Actual Result: The keyboard Tab key focus is not visible for all the elements in the main...
java.lang.StackOverflowError while deploying Liferay service caused by getSuperLocale
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This error could occur in Liferay PaaS environments,...
Is it possible to assign a site template to an already existing site?
legacy
Issue When we have already created a site, can we assign it a site template?  Environment DXP 7.0 + Resolution It is not possible as site templates should be used during site creation. Site Templates serve to...
Web content links do not open when "Data Acquisition Method : Manual" is set in the Asset Publisher widget
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
ADA Accessibility - I expect the Home page to be keyboard accessible when zoomed to 400%
legacy Troubleshooting
Issue Expected Result: I expect the Home page to be accessible via keyboard when the page is zoomed in to 400%, and for the left navigation panel to collapse when zoom is applied. Actual Result: The left...
The Liferay PaaS memory usage does not match what is shown in the Liferay Service Shell and in the Admin Console
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...
Data Provider fails to provide data for a text field
legacy Troubleshooting
Issue I am trying to fill a text field using the DDMRestDataProvider and the Autofill Rule. I was inspired by the following article:...
BasePanel class does not have setPortlet method
legacy Troubleshooting
Issue Post Upgrading Liferay DXP 7.2 to DXP 7.4, the user tries to upgrade their custom code which uses the BasePanel class. Below error is encountered while trying to deploy the code The method setPortlet(Portlet)...
ADA Accessibility - I expect the "Search" button to have an accessible and appropriate label
legacy Troubleshooting
Issue Expected Result: I expect the Search buttons to have the correct label and for the Screen Reader to announce it with the following announcement: "Search Button" Actual Result: the Screen Reader is...
UpgradeException while restoring a lower version of Liferay in Liferay PaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User gets UpgradeException while trying to restore a lower...
Does mouse activity on a portal screen count as session logout activity or not?
legacy
Issue Need to confirm whether mouse activity on a portal screen will count as session logout activity or not? For example, if there is merely mouse activity (and not particular clicks or screen loads or reloads),...
Previewing a web content with a Display Page Template does not work if a theme is applied
legacy Troubleshooting
Issue As an Asset Library admin, I want to be able to preview web contents through the connected sites' display page templates, so that I can make changes accordingly without having to switch sites....
Liferay Docker Image 7.4 using JDK8
legacy
Issue When trying to install docker image for 7.4 u50, it does not allow to change the version to JDK8, it remains on JDK11. Environment Liferay DXP 7.4. Resolution Please be aware that since 7.4 u18 docker...
Error while Importing LDAP data: SQLServerException: String or binary data would be truncated
legacy Troubleshooting
Issue LDAP import fails due to an error stating that the user could not be updated due to a DataException,  which is in turn caused by a SQLServerException, stating that String or binary data would be truncated. Please...
How to filter by time in Liferay PaaS logs?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We can only filter by date in the UI, is there a...
Unable to set a Display Page on documents
legacy Troubleshooting
Issue The form to set a display page is visible but after publishing it is not set. Environment DXP 7.2 Resolution Only display page templates should be selected for documents. Web Content should be the...
Catalog page Products Rendering Performance issue
legacy Troubleshooting
Issue When the catalog page is rendering it is observed that it takes about 10-15 seconds to completely render the page for Minium theme and renderer type is Minium. Environment Commerce  Resolution The...
Is Liferay's SAML Service Provider Logout URL required in the Identity Provider?
legacy Troubleshooting
Issue Azure's SAML Identity Provider (IdP) marks the Service Provider's (SP) Logout URL as "optional" However, when I remove Liferay's Logout URL from Azure's SAML configurations, Liferay users are not signed out...
Content Page matching multiple personal experiences
legacy
Issue If the user matches multiple experiences, is there a way to provide the option to the user to choose the personal experience from the matched personal experiences? Environment DXP 7.3 Resolution We...
ADA Accessibility - Sr doesn't announce what is selected after checking checkbox.
legacy Troubleshooting
Issue Expected Result: Screen Reader gives information that is available on page after selecting checkbox Screen Reader should announce, "checked, 1 of 3 selected"   Actual Result Sr doesn't announce what is...
Lots of RedirectNotFoundEntry data in viewcounterentry table
legacy Troubleshooting
Issue We've noticed that the viewcounterentry table is full of records with the classname com.liferay.redirect.model.RedirectNotFoundEntry. The redirectnotfoundentry table is empty. It might be related to...
Running CREATE FUNCTION generates permission/privilege error
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to execute a CREATE FUNCTION(scalar) statement, the...
What statistics are available for Message Boards are available in Analytics Cloud?
legacy
Issue We are about to launch an online community on our Liferay portal. How far do Liferay Analytics go supporting community reports and analytics? Environment DXP 7.0+ Analytics Cloud Resolution Currently, metrics for...
Analytics Cloud: Can we use events in Segments for aggregated totals?
legacy
Issue Regarding the segmentation in events, there is a an event for assets, such as Documents viewed for documents. In order to use that, we have to select the asset to display the analysis. Is there any way where we...
Task state no longer visible in the task details in 7.4
legacy How To
Issue While migrating fragment on the Workflow Task Portlet, we realized that some of the fields that were shown in the task details (edit_workflow_task.jsp) in DXP 7.0 are no longer available in DXP 7.4 u59. The...
Two Liferay instances with common database - updates sync
legacy
Issue We have two Liferay instances that use one database. If we work with Liferay instance 1 - import LAR file or make some changes in content (change a webcontent, create new page, upload an image etc) - will Liferay...
Prompt a guest user to Office 365 login when attempting to access a protected page resource
legacy Troubleshooting
Issue We have configured Single Sign-On (SSO) with OpenID Connect using Office 365. We set the portal property auth.login.prompt.enabled to true to prompt a guest user to login when attempting to access a protected...
The user's access to the database was revoked
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I changed the lcp-secret-database-user secret on DXP...
Limiting number of file versions in Documents and Media does not work
legacy Troubleshooting
Issue Setting the limit of file versions to file following the article, however there are still more than 5 versions are available in Documents and Media :...
How to add new hires to see Liferay projects?
legacy How To
Issue How to add new employees to see Help Center tickets and have access/privileges equivalent to current users that are part of a project? Environment Liferay DXP/Portal Resolution Only Administrators...
Enable Basic Authentication Protocol Support for Talend
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Talend Liferay component requires using basic...
YBS require as a longer term fix for the SEO and Navigation Menu issues in Publications
legacy Troubleshooting
Issue It's not possible to use publications to publish pages when a page has SEO content. Pages will not publish whilst using a publication, just saves a draft. Environment DXP 7.3 Resolution This issue...
Configuring a segment using variable model device or brand does not work
legacy How To
Issue After configuring a new segment using variable model device or model brand is not taking action Environment DXP 7.3+   Resolution This kind of variable has been deprecated starting in 7.3 You can...
Pagination for Collection Displays Missing
legacy
Issue The pagination option is missing from the display page templates. This missing feature causes the need to to update the number of items displayed in a feed on any given day, depending on priority. Asset...
Reindex Required After New Deployment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When performing a new deployment, a complete reindex...
Is ffmpeg viable in Liferay DXP 7.0?
legacy
Issue Is ffmpeg a viable alternative to Xuggler to stream audio and video in Liferay DXP 7.0? Environment DXP 7.0 Resolution Unfortunately, at this time FFMPEG is only compatible with Liferay 7.4. A...