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How to prevent content pages from scrolling unexpectedly when interacting with a portlet below the fold
legacy Troubleshooting
Issue When interacting with a Liferay DXP portlet below the fold of a Content Page, the page unexpectedly scrolls to the top. The result of the interaction is properly displayed, but the user must scroll down to...
Unable to install Liferay Push v. 4.0.1 on DXP 7.2 Fix Pack 4 or lower
legacy Troubleshooting
Issue When running a DXP 7.2 portal and trying to install the Liferay Push plugin v. 4.0.1 from the Marketplace, the following error will be thrown upon restarting the server: INFO...
LDAP Performance Issues after upgrading from 6.2 to 7.2
legacy Troubleshooting
Issue Seeing some slowness authenticating with LDAP after upgrading from 6.2 to 7.2. Environment DXP 7.2 [Upgraded from 6.2] Resolution Install Fix Pack 9 or a hotfix that includes LPS-122832 and run the upgrade process...
LCS Grace Period in a Containerized Environment
legacy Troubleshooting
Issue Once my LCS subscription expired, my containerized environment was disconnected immediately instead of entering the LCS grace period. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution...
IE11 "unable to get property of 'selectors' of undefined or null reference" Errors
legacy Troubleshooting
Issue After patching to dxp-8, the Internet Explorer 11 (IE11) console is throwing "unable to get property of 'selectors' of undefined or null reference" errors Environment DXP 7.2 Resolution This error is...
Analytics Cloud Connector NullPointerException
legacy Troubleshooting
Issue An Analytics Cloud issue has been discovered in Liferay DXP 7.2 where the Analytics Cloud Connector throws a NullPointerException which may prevent it from operating properly. This behavior will occur in the...
The "Private Pages" menu can not be removed even after removing all private pages
legacy Troubleshooting
Issue After removing all of the private pages, the "Private Pages" menu remains. Environment Liferay DXP 7.1 dxp-18 or before Resolution One possible reason is that the "content page" was created before under Private...
Whitelisting Liferay Cloud IP in a private/internal system
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes it is necessary to connect the Liferay DXP...