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Cannot set proper permissions for Panel Category Entries in a Custom Site
legacy Troubleshooting
Issue The custom site panel category entries' panel app permissions do not work as intended. We are unable to grant permissions to access the panel app through a "Site role" if the category key does not start...
A Site Administrator cannot view or update the value of page or site custom fields
legacy Troubleshooting
Issue A Liferay administrator has created custom fields for pages and sites.  A site administrator cannot update or even view the value of these custom fields when going to a page configuration or to the site...
Characters or strings that cannot be specified in the friendly URL of a page
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Time zone of the web content publication date and time
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Difference between "all" and "any" rules for asset publishers
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Behavior when password expiration date is changed
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Maximum number of users for Dynatrace
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know how many users can I assign to our...
Websphere and Liferay Update 64, icons not displaying.
legacy Troubleshooting
Issue When using Liferay 7.4 Update 64 with Websphere 9, the eye icon(Toggle Controls icon) is in the wrong place and makes it so that you are not able to edit the page. Environment Liferay 7.4 update 64 IBM Websphere...
Why isn't the file extension included by default in the new document URLs?
legacy
Issue Liferay 7.4 has introduced a new way of having friendly urls for documents:...
Unable to single publish web content after LAR import to staging enabled site in 7.2
legacy Troubleshooting
Issue In 7.2, after importing a LAR file to a staging enabled site, single publish of web content does not propagate to live successfully, and content in the live site remains unchanged Environment DXP 7.2 Resolution...
Filter on Product List UI does not show all category
legacy Troubleshooting
Issue Not all categories appear when filtering the product list Steps to reproduce: 1) Create a few categories with a hierarchy up to level 3 or 4. 2) Navigate to Commerce> Products> select the 'Filter' 3) Select...
Checked Sites become unchecked at Instance Settings > Analytics Cloud
legacy Troubleshooting
Issue At Instance Settings > Analytics Cloud, when a new site is checked on the first page and another site is selected on a subsequent page, the first site becomes unselected after saving the modification. How can any...
How to map Web Content Selector fields to Web Content Display?
legacy
Issue Can a Web Content selector field be mapped to a Web Content Display on a Display Page Template? Right now, I can only select one specific Web Content article. Environment DXP 7.0+ Resolution This feature does not...
I cannot use special characters in Templates
legacy Troubleshooting
Issue I included certain special characters in a template such as ¡áéíóú and saved it. When I reopened the template, the HTML and Elements sections stopped displaying. When I saved the template again, the UI showed...
Documents and Media table view does not fit into the screen on mobile phone
legacy
Issue Table view is set up for Documents and Media widget If I view the page on mobile screen, the table does not fit There is a scrollbar to see all columns but it is small and difficult to use I am worried that...
Detected Vulnerabilities related to Struts
legacy
Issue A security scan has picked up the following vulnerabilities related to struts-core:  CVE-2012-1007, CVE-2014-0112 CVE-2014-0112: ParametersInterceptor in Apache Struts before 2.3.20 does not properly restrict...
Disable Commerce module on Liferay 7.4
legacy
Issue Liferay Commerce is not relevant for the business user, they would like to disable it in DXP 7.4 Property added to portal-ext.properties file: enterprise.product.commerce.enabled=false Environment DXP 7.4...
The same URL repeats in sitemap.xml even after disable sitemap index
legacy Troubleshooting
Issue When the property "xml.sitemap.index.enabled" is false one sitemap is created for each site. When there's a unique sitemap index the same URL is repeating several times.   Environment DXP 7.3+ DXP 7.4 u4...
Entity content is too long for the configured buffer limit
legacy Troubleshooting
Issue When performing a custom search such as: IndexSearcherHelperUtil.search(searchContext, query); the following exception is thrown from Elasticsearch and no results are obtained from the...
JavaScript Errors when deleting newly added data to 'Custom Excluded Paths' field in 'Frontend SPA Infrastructure'
legacy Troubleshooting
Issue After data has been entered into the Custom Excluded Paths field in the Frontend SPA Infrastructure, deleting that data results in the following JavaScript errors in the browser console: Uncaught Error: No route...
Unable to select the empty vocabulary
legacy Troubleshooting
Issue The user is not able to select the empty vocabulary on the modal. Step to reproduce: 1) Add a new site 2) Add two vocabularies 3) Add a category under one vocabulary 4) Open the category ellipsis menu 5) Move...
Form takes a shot delay of approximately 1 second to load
legacy
Issue There is a short delay (approximately 1 second) for the form to become available after page load Environment DXP 7.1 or higher Resolution It is true that there is a short delay (about 1 second) for the form to...
Display Template "List Menu" is always showing the full pages tree in Menu Display widget
legacy
Issue Although 'Auto' mode is configured for the List Menu display template in Menu Display widget, the full pages hierarchy is displayed.  Environment Liferay DXP 7.3+ Resolution In previous versions of...
Clean up corrupted Search service volume
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue My Search service's volume is corrupted and the ES nodes...
Unable to add SKU to the product via headless API
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using a minium site template. 3. Create an option with the name "City". 4. Create a specification with the name "segment". 5. Navigate to...
Large Amounts of Semrush Bot requests
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Several requests coming from the SemrushBot/7~bl web crawler...
Can we add sorting functionality in Asset Publisher portlet?
legacy
Issue Can we add sorting functionality to the Liferay Asset publisher, similar to the sorting function in Search results?   Environment Liferay DXP 7.3   Resolution Unfortunately, this is a current feature...
Link tab missing from fragment link configuration
legacy Troubleshooting
Issue The link panel is being hidden for some editables Steps to reproduce: 1) Navigate to Design > Fragments and create a fragment with this markup: <div class="fragment_1"> <a href="#"...
Multiple LDAP connections shared with one LDAP server prevent some users from logging in
legacy Troubleshooting
Issue When multiple LDAP connections are shared on one LDAP server, only users from one LDAP connection can log in while users from the other LDAP connections cannot. The following error is seen in the logs: 2023-02-17...
Page canonical URLs of each existing language always point to the default language URL
legacy Troubleshooting
Issue We have detected that the page canonical URLs of each existing language always point to the default language URL. Our default language is English, and we have a page in two languages: English:...
Color Contrast does not meet ADA requirements
legacy Troubleshooting
Issue Color Contrast throughout Liferay's out-of-the-box platform does not meet the minimum ADA requirements. One example of this can be seen when adding a page using the Global template; the toggle switches...
How to hide 'Content Performance' icon for every user
legacy How To
Issue The 'Content Performance' icon should be hidden for all default users with 'Administrator' or 'Content' roles. Environment Liferay DXP 7.4 Resolution Navigate to Control Panel> System Settings> System Scope>...
How to show only certain file types to a group of users?
legacy How To
Issue I want to show only certain file types to some users. For example: they should see .doc and .pdf only but not .xls Is it possible to hide/show documents based on extensions? Environment Liferay DXP 7.4...
The image version has been changed, but the image remains the same
legacy Troubleshooting
Issue The image does not change, but only the versions do. Steps to reproduce: 1) Navigate to Content and Data > Documents and Media 2) Upload an image  3) Do check out and download it 4) Click three dots (Action...
How to modify existing Email template for announcements
legacy How To
Issue Is there any OOTB option to modify the announcements email template? Environment Liferay DXP 7.4 Resolution The template for the subject and body of announcement emails contained in the...
Filter option under Content exports all data
legacy Troubleshooting
Issue Under Content, filtering the data based on the available options exporting all the data. Environment Liferay DXP 7.x Resolution While exporting, the contents are filtered based on the date range but...
The Sort widget does not return accurate results on the first try
legacy Troubleshooting
Issue Some inconsistencies in the sort widget's behavior Steps to reproduce: 1) Create 3-4 web contents with the keyword 'test' at different time intervals to see the time difference in their creation. 2) Create a...
Configuration to disable download does not work for MHTML files
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We applied the settings indicated in the article Document...
Elasticsearch cluster health status is Red
legacy Troubleshooting
Issue The elasticsearch server cluster health status is red with the below error in the logs elastic search logs and noticed the below information. Failed to execute phase [query], all shards failed Failed...
Import failed with duplicate layout page template
legacy Troubleshooting
Issue The import process failed with the below error 2023-01-02 06:33:32.734 [liferay/backgroundtask-4]...