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Error validating the main servlet path in a content reference
legacy Troubleshooting
Issue Following an upgrade from DXP 7.3 Service Pack 1 to Update 10, we cannot reference a main servlet path within a Basic Web Content article Steps to Demonstrate 1. Create a new Basic Web Content article with...
Stylebooks with Accent or Special Characters in Title Fail to Export
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing...
Accessing to Objects custom fields in an Aplication Diplay Template
legacy How To
Issue I'm configuring a search results ADT for a custom Object. By default I can choose, in the available variables, the title, author, etc. But I need to access custom fields of the Object as well. Environment...
Is it possible to set the left-side flyout Menu in Liferay DXP 7.3?
legacy How To
Issue Starting from DXP 7.3, the Control Panel  is accessible via the waffle Applications Menu replacing the left-side flyout Menu. Is there any setting that will allow me to bring back the traditional DXP 7.2...
Adding role attribute to tables in CKeditor
legacy Troubleshooting
Issue At Content & Data > Web content, create a new web content and add a table in it In the table properties there is no option to add a role Expected result: role="presentation" can be added to tables, therefore...
Adding aria-label attribute to links in paragraph fragments
legacy
Issue We should have an option to add "aria-label" attribute to the <a> tag, when adding a link into an out of the box paragraph fragment used on a page: <a href="https://www.google.com" rel="noopener...
How to change Menu Display widget default display template
legacy How To
Issue When configuring a Menu Display widget the default display template can be changed. Environment Liferay DXP Resolution Can be changed through System Settings > Content and Data > Navigation > Navigation...
DXP 7.0 License not activated after deployment
legacy Troubleshooting
Issue After deploying the provisioned Liferay license, the Liferay bundle license is not activated and "This instance is not registered." error is thrown.  After going through the Activation Key Troubleshooting Guide,...
Create a new database user in Liferay Cloud: Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While creating a new DB user, it gets self-deleted upon...
Remote App is not being Published to the Remote (Live) Server
legacy How To
Issue When attempting to publish a Remote App from Staging to Live in DXP 7.4, the App is successfully sent to the Remote Server and .js and .css files can be seen in Documents and Media. However, after...
Loading a module to nginx
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to load a module for restricting IP accesses...
OAuth2 Scopes list long text shifted over
legacy Troubleshooting
Issue When viewing the OAuth 2 administration> Scopes page as a regular admin in a virtual instance, longer text and their checkboxes are shifted over. Environment 7.4 Resolution Update to 7.4 u53+ LPS-168507,...
Navigation showing wrong page hierarchy
legacy Troubleshooting
Issue After creating public and private pages in DXP 7.3 and then creating a Master Page Template Design and a Display Page Template Design with the private pages, you should be able to see private pages in the...
Filtering by date is not working in API explorer
legacy Troubleshooting
Issue Filtering by date is not working in API explorer. Results return no objects and there are errors in the log similar to: java.lang.UnsupportedOperationException: Unsupported method getColumn with field name...
Problem when using moin.ai Chat Provider
legacy Troubleshooting
Issue We receive an Error after inserting Moin.ai Javascript on a clean page.   Environment Liferay DXP 7.4   Resolution Currently, moin.ai is not a supported Chat Provider. Please find more information and...
Unable to import LAR files if the site has structures with fieldsets inside them
legacy Troubleshooting
Issue We are trying to import a LAR from one instance to another. We are noticing that if the LAR has structures which include fieldsets the following error is getting thrown while importing the LAR and the process is...
Patching tool fails
legacy Troubleshooting
Issue Patching tool commands fail with below error even when a new hotfix is placed inside patches folder: "The command has failed. Please see the log for details."  Environment Liferay DXP 7.0 Liferay DXP 7.1...
Unexpected Search Behavior when Using Search Blueprint
legacy Troubleshooting
Issue Search facet widgets ignore the "Allow Empty Searches" option when used in conjunction with a Search Blueprint. When a search page is configured with Search Blueprint, search facets are being populated with...
An error "The content references a missing page" occurs when publishing a web content
legacy Troubleshooting
Issue An error "The content references a missing page" occurs when publishing a web content. I checked the content but I could not find any reference to invalid page.   Environment Liferay DXP 7.3   Resolution The missing...
Resolve NPE / NullPointerException from FreeMarker template
legacy Troubleshooting
Issue The following error is observed repeatedly in the log: ERROR [default task-522][runtime:60] Error executing FreeMarker template FreeMarker template error: Java method...