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Is it possible to map non-basic user attributes with SAML?
legacy
Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...
After an upgrade and database migration, old theme is not being replaced by new theme
legacy Troubleshooting
Issue After an upgrade, a new theme developed to replace an old theme is not applied to pages that utilized the old theme. There are multiple pages with different theme settings and updating them one-by-one is...
The portal is not reindexing because Elastic Search has reached the maximum number of shards.
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: Validation Failed: 1: this action would add [1] shards, but this cluster currently has...
Unable to upload blog images after upgrading to 2024.Q1.1
legacy How To
Issue After upgrading to 2024.Q1.1, I no longer have the option to upload blog images within a blog post. This was implemented due to a potential security vulnerability with actors being able to upload offensive or...
How to determine when a certain ddmfieldattribute record was created?
legacy How To
Issue I am  writing a Groovy script to remove certain sensitive data created before a specific date, so that the Liferay database can be shared with support . One of the tables that contains sensitive data is...
Checking for missing files in the Document Library as a result of File Store Migration
legacy Troubleshooting
Issue If Document Library files are missing after performing a File Store Migration, can the missing files be identified?   Environment Liferay 7.4   Resolution The following Query may be able to check for what is...
Framework Event Error after installing Liferay Reports App
legacy Troubleshooting
Issue After installing the Reports App in Marketplace, the bundle starts with the following errors in the logs and the Reports App is not available. ERROR [Framework Event Dispatcher: Equinox Container:...
Can't add a new admin or requester to our project
legacy Troubleshooting
Issue We tried to add a new user to our Zendesk project but they still can't access the tickets Environment Zendesk Resolution You should check if you have support seats left available, if they are full,...