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Portal stuck on startup at 'Starting initial bundles'
legacy Troubleshooting
Issue When trying to start Liferay, the starting process gets stuck at : 'Starting initial bundles'.  Environment Liferay DXP 7.2 with a database connected Resolution Restarting the database server and the portal...
Interval is either equal or less than 0 error during upgrade
legacy Troubleshooting
Issue You might encounter the following error during upgrade attempt to Liferay DXP 7.4 U69+: ERROR [main][ROOT:47] bundle com.liferay.portal.scheduler:8.0.32...
Admin will not be allowed if they doesn't contain the domain @liferay.com
legacy Troubleshooting
Issue Users are unable to use any emails unless they have @liferay.com and are observing the "java.lang.IllegalStateException: Unable to get default company ID errors": SEVERE [http-nio-8080-exec-4]...
OOB Category Filter widget configuration failed
legacy Troubleshooting
Issue When updating the order of vocabularies in the Category Filter widget configurations, it fails with an error: ERROR [http-nio-8080-exec-10][render_portlet_jsp:131] null java.lang.NumberFormatException: Unable to...
Change the trace level for code_jsp
legacy How To
Issue How to change the trace level for the following 'WARN', code-404: WARN  [default task-2629][code_jsp:154] {code="404", msg="Not Found", uri=/code.png Environment Liferay DXP 7.3 Resolution The user can...
Strange sudden shutdown of the portal running on Apache Tomcat
legacy Troubleshooting
Issue Sudden shutdown with the following log snippet: INFO  [http-nio-8080-exec-325][SidemenuController:88] Enter in sidemenu as connected=false and isFirstConnection=false screenname=XXXXX flag=false...
"No JSON web service action with path and method null for null" error when deploying service builder API
legacy Troubleshooting
Issue Service builder API appears to register but isn't accessible in some environments since it cannot be found. Logs show that the service successfully deploys but not able to find the service name in /api/jsonws page....
Which folders can be cleared in the Tomcat bundle while restarting Liferay?
legacy How To
Issue which folders can be cleared in the Tomcat bundle before restarting Liferay? Environment Liferay DXP 7.0 - 7.4 Resolution The following folders can be cleared: osgi/state {Liferay_home}/work {tomcat_home}/temp...