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ETAG response header is missing
legacy
Issue ETAG response header is missing on a page. Environment DXP 7.1 Resolution If a page contains at least one non-cacheable portlet, - such as Asset Publisher -, the ETAG response header is not added by design. The...
"Incompatible argument to function" error on SimpleCaptchaImpl after installing Liferay DXP 7.1 Fix Pack 17 or 7.2 Fix Pack 5
legacy Troubleshooting
Issue After installing Liferay DXP 7.1 Fix Pack 17 or Liferay DXP 7.2 Fix Pack 5, customers using Liferay may notice an error at startup: ERROR [Start Level: Equinox Container:...
Runtime error "Could not resolve module: _ Unresolved requirement: Import-Package com.liferay.portal.kernel.util; version="
legacy Troubleshooting
Issue The below error is thrown at runtime while deploying the developed module. org.osgi.framework.BundleException: Could not resolve module: com.test.java.service [1103]_ Unresolved requirement: Import-Package:...
How to find the default CKeditor version in the Liferay instance
legacy How To
Issue How to find the default CKeditor version in the Liferay instance. Environment Liferay DXP 7.0 Liferay DXP 7.2 Resolution Steps to find the version of the CKeditor in the Liferay instance: In the portal, click...
Upgrade the CKeditor version
legacy
Issue Is there any option to update the Liferay's default CKeditor version? Environment Liferay DXP 7.0    Resolution For example, the default CKeditor version for the fix pack 90 is "4.11.3", and the version for the...
I cannot reinstall Marketplace applications in the App Manager
legacy Troubleshooting
Issue I have issues with a Marketplace app, so I try to reinstall it I uninstall the App through the UI (from Control Panel > Apps > App Manager) I purchase the App again from the Marketplace (Apps > Store) Once it...
Fragment is not resolved after a clean server restart
legacy Troubleshooting
Issue If I deploy a fragment, it works fine for the first time. But when I stop the server, delete osgi/state folder, and restart it, the fragment fails to resolve. It needs to be restarted in gogo shell to go to...
Mails are not getting triggered when configured with smtp.office365.com
legacy Troubleshooting
Issue The email notifications are not sent successfully when configured with smtp.office365.com. The below errors are observed while mail is being sent. 1) 530 5.7.57 SMTP; Client was not authenticated to...