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Bootstrap compatibility with Liferay DXP 7.4
legacy
Issue What version of Bootstrap is compatible with Liferay DXP 7.4 and what type of coverage is offered?  Environment Liferay DXP 7.4 Resolution Liferay Support currently supports Bootstrap 4 and will be supporting...
Suggestion for troubleshooting/debugging document preview generation problems
legacy Troubleshooting
Issue Document previews do not seem to be generated, we keep seeing the "Generating preview will take a few minutes" message. No errors in the logs. How can I troubleshoot or get more logs about what is happening during...
Error "The SSL private key cannot be parsed" when deploying to Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to deploy to Liferay Liferay PaaS, the...
Maximum number of attempts to create a unique file name
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Unable to import LAR files if the site has structures with fieldsets inside them
legacy Troubleshooting
Issue We are trying to import a LAR from one instance to another. We are noticing that if the LAR has structures which include fieldsets the following error is getting thrown while importing the LAR and the process is...
Users see the message "Redirecting to your identity provider" before redirecting to OKTA login screen
legacy Troubleshooting
Issue The guest user observed the message "Redirecting to your identity provider" showed up before the OKTA user login screen showed up. The behavior just happened after upgrading the environment to 7.4 Update 56. We don't...
Problem when using moin.ai Chat Provider
legacy Troubleshooting
Issue We receive an Error after inserting Moin.ai Javascript on a clean page.   Environment Liferay DXP 7.4   Resolution Currently, moin.ai is not a supported Chat Provider. Please find more information and...
Selecting more than 20 categories in the product filter gives the ElasticsearchStatusException
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4  2. Navigate to the Global Site > Categorization > Categories. 3. Create more than 20 categories. 4. Now, navigate to Products > Click on FILTERS. 5. Select all...