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OHS IP Appended to Image URLs on One Application Server Node
legacy Troubleshooting
Issue Inconsistent behavior is observed between two application server nodes with identical configurations. One node appends the OHS (Oracle HTTP Server) IP address to image URLs, causing 404 errors, while...
Receiving ClassNotFoundException:JspTagHandlerPool in traces
legacy Troubleshooting
Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now...
How to change class name of copied Fragment from the default name + "copy"
legacy
Issue When duplicating a fragment and adding it a new name, is it possible to change the create css class as well? The created class has the original's fragent's name + "copy" Example: myFragment, gets copied and...
Exceptions in the log when the Glowroot page times out
legacy Troubleshooting
Issue I see a lot of exceptions in the Glowroot logfile. It is caused by administrators accessing the glowroot page and leaving it open in a tab. Then the session times out and since the frontend tries to update the...
Setting up Session Timeout in your Liferay environment with WebLogic
legacy How To
Issue How to set up Session Timeout in your Liferay environment with WebLogic? Environment Liferay DXP 7.3+ Resolution The Session Timeout can be defined in web-app/web.xml file within session-config like...
Upgrade report was not generated because no upgrade processes were executed
legacy
Issue After upgrading the database and during the server restart, the following can be seen: 2025-04-20 19:42:34.547 INFO [main][UpgradeRecorder:156] No pending upgrades to run 2025-04-20 19:42:34.553 INFO...
How to Optimize Language Selection for SEO
legacy Troubleshooting
Issue The language selector in Liferay DXP uses the /c/portal/update_language URL, which calls the UpdateLanguageAction.java action. This action sets the selected language and redirects the user to the...
Incorrect Pagination Behavior in the SearchResultsPortlet
legacy Troubleshooting
Issue I have an issue with the search results portlet pagination. When searching for an item by selecting a page after page 20, the first page results are shown instead of the selected page. Steps to reproduce: Set up...
Email Sender Configuration is not being saved
legacy Troubleshooting
Issue When modifying the Email Sender Name in our PROD environment by following these steps: Control Panel > Instance Settings > Email Access "Email Sender" in the left menu Set "XYZ" in the "Name" field > Save the...
"Information Templates" page is blank
legacy Troubleshooting
Issue We've observed an undesirable behavior when trying to access "Information Templates". When navigating to Design > Templates > Information Templates, the page is blank. There is no option to create a new...
Deploys failing due to "requested flag is either misspelled or unsupported by this database type"
legacy Troubleshooting
Issue New deploys fails due to the database service and backup restores too Checking the database service logs you identify the following: INFO May 15 14:54:39.664 1904 database 75b864bd48-zzc6n [INFO] Instance...
Display date disappears if you update a web content
legacy Troubleshooting
Issue I have an issue with the web content article display date. When I update the web content by changing the title, the published date disappears. Reproduction Steps: 1. Start 2025.q1.8-lts 2. Go to Content & Data...
Rest Application menu (/o/api) contains duplicate items
legacy Troubleshooting
Issue I have noticed that when I use the headless /o/api Rest Application menu has duplicated items. It is duplicated next time after being selected and used. It does not impact the functionality. Reproduction Steps:...
How to use Regular Expressions/OS scripting to query for Active Directory LDAP custom records based on certain LDAP custom fields?
legacy
Issue Is it possible to query Active Directory LDAP imported/created custom records based on certain already existing LDAP custom fields? Environment LDAP 2024.Q1.1 Resolution Using Regular...
Duplicate Web Content Articles are Published if 'Publish' button is clicked several times in succession
legacy Troubleshooting
Issue When publishing Web Content Articles, I noticed several duplicate Web Content Articles are created when the "Publish" button is clicked multiple times in a row Each Web Content Article would have identical...
Why is the Back Button not working?
legacy Troubleshooting
Issue Users have reported that the back button does not function as expected in certain areas of Liferay. Environment Liferay 7.4 Resolution Kindly navigate to Control Panel → Instance Settings → Content...
Define Configurable Variable to manage values across Liferay sites in Liferay pages
legacy How To
Issue How variables to be used across the site, primarily for Fragments, to assign dynamic values that can be changed and propagated from a single place. Environment Liferay DXP 7.4 U4+ Liferay DXP Quarterly...
Builds not deploying to dev environment
legacy Troubleshooting
Issue Jenkins builds are successfully created, but deployments to the dev environment do not start after clicking "Deploy Build". Direct deployments from Jenkins using LCP_CI_DEPLOY_BRANCH and...
Objects API PUT Calls Partially Update Resources Instead of Replacing Them
legacy Troubleshooting
Issue When using the Objects headless API, PUT commands for Objects are only overwriting fields included in the API call, rather than replacing the elements entirely. PUT calls should update every object...
Reindexing Errors and Warnings After Upgrade
legacy Troubleshooting
Issue After upgrading Liferay, reindexing throws errors and warnings in the logs. Liferay starts up successfully, and the database upgrade finished without errors. Errors: 2025-04-15 11:58:36.632 ERROR...