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Unable to search with special characters inside quotations
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create one basic web content named "test**". 3. Navigate to Liferay DXP(default web site). 4. Enter test** in the search bar, and the search result will...
How to modify existing Email template for announcements
legacy How To
Issue Is there any OOTB option to modify the announcements email template? Environment Liferay DXP 7.4 Resolution The template for the subject and body of announcement emails contained in the...
Filter option under Content exports all data
legacy Troubleshooting
Issue Under Content, filtering the data based on the available options exporting all the data. Environment Liferay DXP 7.x Resolution While exporting, the contents are filtered based on the date range but...
After upgrading from 6.1 or 6.2 version, webforms widget is missing
legacy
Issue We have upgraded from Liferay Portal 6.1 or 6.2 version to DXP In this DXP 7.3 version, the Web Forms widget is missing and nothing is displayed in its location ( web-forms-portlet is unavailable) Environment...
Fragment with a dropzone doesn't work with the original dropzone in the master page
legacy Troubleshooting
Issue If we create a fragment with the tag <lfr-drop-zone> and include it in a master page, when dragging the original dropzone to the fragment it is not possible to include other components in this area....
Clarification on Access to Old Logs on Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article is intended to expand on and clarify the...
com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100, name=com.liferay.translation.en_US, primKey=com.liferay.translation.en_US, scope=4}
legacy Troubleshooting
Issue When we open "Site Builder" => "Pages" the following error is thrown and site pages are not displayed: com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100,...
All search widgets shows "Portlet is temporarily unavailable"
legacy Troubleshooting
Issue The sort widget breaks the search page Steps to reproduce 1) Go to the search page 2) Add a sort (search) widget to the page and refresh Expected Behavior: The Sort widget is successfully added without an...
Unable to add the product with promotion to the cart
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Navigate to Promotions and add the promotion to a product. 4. Navigate to Accounts > Create an...
Webhooks not being created with GitLab due to GitLab connection to Jenkins
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Webhooks are not being created when trying to connect a GitLab...
Button '-' doesn't work when creating a structure with repeatable field
legacy Troubleshooting
Issue When clicking on the '-' button, the field should be deleted Steps to Reproduce: 1) Navigate to Content & Data > Web Content > Structures. 2) Create a new structure as follows: Field 1 Type: Text Localizable:...
How can I see the number of all visits in Analytics Cloud?
legacy
Issue In the Analytics Cloud, we only see 'unique visitors' and not all visitors. Is it possible to see all visitors' data with Analytics Cloud? We would like to see the total number of visits on the site....
How to resolve Jenkins failing to build a service with a non-zero status of 127
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to build the Liferay PaaS service, our...
Activities portlet doesn't show journal updates
legacy Troubleshooting
Issue The Activities widget/portlet does not notify when a Web Content is edited, it only notifies when a Web Content is either created or deleted. Environment DXP 7.4.x DXP 7.3.x DXP 7.2.x Resolution...
How to generate build logs with the --verbose flag in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes builds fail and we don't have enough...
/web/guest cannot be removed from the site url if a virtual host is active
legacy Troubleshooting
Issue It is not feasible to remove /web/guest from the site URL when a virtual host is configured. When accessed without /web/guest, the page keeps loading and displays a 404 error in the logs. Environment Liferay...
Option to export multiple web content translations
legacy
Issue Is it possible to translate web content in bulk for multiple locales? Environment Liferay DXP 7.3  Resolution In DXP, users can translate web content in different locales by selecting them from the UI and...
Removing an image from a fragment not possible
legacy Troubleshooting
Issue When a user uploads an image to a fragment on DXP 7.3, there is no possibility of removing the image from it. Users can either replace it with another one or remove the whole fragment. This is true for...
The number of sites displayed on My Sites differs for Administrators and general users.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Unable to Deploy to environments or access the CI service
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to start a build for an environment, the build...
My Javascript code is rendered twice when SPA is enabled
legacy Troubleshooting
Issue The following code renders a modal window when the DOM Content is loaded: ... if (document.readyState === 'loading'){ document.addEventListener("DOMContentLoaded", onContentLoaded); } else { onContentLoaded();...
Is there a character limit on file names for content uploaded to Documents and Media?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
I want to hide "Disable" when using the "Date" item in Web Content Structure.
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
How to find all the invalid references in Web Content and Blog entries?
legacy
Issue We want to check if there are invalid references in all our web content articles and blog entries. There is a possibility to check web content articles with the class ModelValidatorUtil using a Groovy script....
Analytics Cloud invitation e-mail does not arrive to a group address/email list
legacy Troubleshooting
Issue I invited a few group emails but none of the group members has received a workspace invitation email. What should we do? Environment Analytics Cloud Resolution Check if other emails can be received that are sent...
Cannot list web content templates
legacy Troubleshooting
Issue After upgrading to Liferay DXP 7.4, the web content templates cannot list in the pop-up window when trying to add new web contents.  The error message is like below: ERROR...
The URL may contain a language code such as "en" and the display language may switch unintentionally.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
What happens if the SSL policy changes?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Deleting address breaks the checkout widget
legacy Troubleshooting
Issue After adding an address, if the address is deleted before completing a purchase in progress, then you are no longer able to checkout. Environment DXP 7.4 Commerce Resolution To resolve this behavior, open a...
Cannot get the DDM fields stored in ddmFieldArray Elasticsearch nested field when executing a search from Java code
legacy How To
Issue I am trying to execute a search query to get the DDM fields stored in Elasticsearch of web content but they are not being returned. The same code was working in DXP 7.0, 7.1, and 7.2, returning the DDM fields as...
Sitemap is not generated properly for the domain in a clustered environment
legacy Troubleshooting
Issue Sitemap is not generated with page name for a clustered environment, when xml.sitemap.index.enabled portal property is set to true. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution The observed behavior...
Behavior when different Javascript is set in the advanced settings of page and widget pages
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
CKEditor does not wrap the text in a new line in the same paragraph automatically
legacy How To
Issue Pressing 'Enter' when typing, CKEditor will not wrap the new line in the same paragraph automatically. The editor generates a new line with a <br /> tag instead. Environment Liferay DXP 7.3 Update 5+ Resolution...
If I switch languages in the language portlet, does it also switch the language in the account settings?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
What message is displayed when I log in with an expired password?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Service Builder not compiling correctly using Maven after the upgrade: ArgumentsResolver is not found in com.liferay.portal.kernel.dao.orm
legacy Troubleshooting
Issue After upgrading from DXP 7.0 to 7.3 we are having the error "ArgumentsResolver is not found in com.liferay.portal.kernel.dao.orm" if we try to recompile our service builder services using Maven: [ERROR]...
Transform LDAP attributes to be properly mapped to Liferay fields
legacy How To
Issue I need to transform some attributes from my LDAP to be properly mapped with the Liferay fields. Environment Liferay DXP 7.3 Resolution We can define mappings from LDAP attributes to Liferay fields in the...
Segments based on User text custom fields
legacy Troubleshooting
Issue We have created a segment based on a text User Custom Field and the segment does not find users for texts with more than one word (e.g. "Finance Department"). Environment Liferay DXP 7.3. Resolution The...
Searching for content pages by title
legacy
Issue I am searching for content pages by title but I can't find them in the search results. Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Resolution This is currently a product...
Expired certificates for custom domains are not being renewed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS automatically renews the certificate when it is...
Known vulnereabilities in jackson-databind-2.9.6
legacy Troubleshooting
Issue apio-architect-impl has a dependency of jackson-databind-2.9.6 which has the following known vulnerabilities: CVE-2018-19362 CVE-2018-19361 CVE-2018-19360 CVE-2018-14721 CVE-2018-14720 CVE-2018-14719...
Elements in Web Content showing incorrect view and count
legacy Troubleshooting
Issue Steps to reproduce: 1. Navigate to Content & Data > Web Content. 2. Navigate to Structure Tab. 3. Create more than 10 structures. 4. Go back to the WebContent tab, click on the "+" button. 5. The element...
Is it possible to configure several user groups with their own site section so only members should be able to create, edit, publish or delete their assets?
legacy
Issue For a large corporate site, it is a common use case to divide it into different site sections and grant edit and publish permissions to specific user groups. Inside each section, only members of that specific group...
Custom site/organizational role gives too many permissions
legacy Troubleshooting
Issue I have created a custom site/organizational role to see Document and Media contents. I only selected VIEW options in Define Permissions > Site Administration > Content > Documents and Media, but the...
Is it possible to configure a different "Maximum File Size" of documents for each site and file mime/type?
legacy
Issue I want to define a limit for the size of files depending on the mime type and site so that users cannot upload huge files that impact the performance of the site. Is this configuration possible?   Environment...
When using REMOTE Elasticsearch, the Workflow Metrics keep loading
legacy Troubleshooting
Issue The 'IOException: can not write type' error when navigating or re-indexing Workflow Metrics with remote Elasticsearch 6.5/6.8 and 7.4 Steps to Reproduce: 1) Have a clean instance of Liferay DXP 7.2 running...
Apache Log4j 1.x has reached its end-of-life
legacy
Issue Log4j 1.x has reached end-of-life status: https://blogs.apache.org/foundation/entry/apache_logging_services_project_announces Environment Liferay DXP 7.0  Liferay DXP 7.1 Liferay DXP 7.2  Liferay DXP 7.3 ...
What are the folders to clean in a Jboss bundle? - DXP 7.0+
Troubleshooting
Issue After applying a new patch, I am not able to find the cache folders that should be removed in the Jboss bundle after e.g. installing a patch Environment Liferay DXP 7.0+ Jboss Resolution How to clean Jboss?...
CVE-2022-23305, CVE-2022-23307, and CVE-2017-5645
legacy Troubleshooting
Issue This article outlines the concerns of CVE-2022-23305, CVE-2022-23307, and CVE-2017-5645 vulnerabilities with respect to the Liferay DXP Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP...
Unable to publish WebContent for localized Site
legacy Troubleshooting
Issue Steps to reproduce: 1. Setup the vanilla bundle and start the Liferay. 2. Go to system settings  > WebContent > Administration > Changeable default language as true. 3. Set en_US, es_ES as instance...
More than one status of WebContent is showing on Live site
legacy Troubleshooting
Issue Steps to reproduce 1. Create a WebContent named "Test" on the staging site. 2. The status of the created WebContent is showing as "approved". 3. Expire the "Test" WebContent (Now, the status will change to...
Display setting is blank for Asset Publisher in the configuration
legacy Troubleshooting
Issue When clicking on the display settings tab of the Asset publisher configuration, it displays a blank screen with the below error. ERROR [http-nio-8080-exec-18][BaseJSPFormNavigatorEntry:55] Unable to include JSP...
Applying decorators on a content page within fragments
legacy
Issue Using fragments with embedded widgets, like web content display, the default theme decorator is not being applied to the embedded widget. Environment Liferay DXP 7.2+ Resolution The desired scenario of...
Configuring portlets, embedded by a theme within the header or the footer
legacy
Issue When a portlet is embedded within a footer/header on a content page, the portlet configuration is inaccessible, even in edit mode. Environment Liferay DXP 7.2 Resolution Configuring portlets - embedded by a...
Error when configuring SAML in a clustered environment for the first time
legacy Troubleshooting
Issue When configuring SAML in a clustered environment and entering the configuration Idp connection an error is shown: java.lang.RuntimeException: java.lang.NullPointerException at...
"PortalException: Unable to get a unique file name" when adding a new Blogs image
legacy Troubleshooting
Issue Steps to reproduce: Add a new blogs entry Add a new cover image to this blogs entry Save the entry Expected behavior: The image is uploaded Current behavior: An error is thrown and you found an error similar to...
Error displaying geolocation field OpenStreetMap (Leaflet) for the second time, showing a white map when cached
legacy Troubleshooting
Issue We have a web content structure with a "geolocation" type field (we use the Open Street Map option). We display it using a template for said structure. The map appears correctly the first time it is loaded, but...
Requested resource not found for asset friendly url after changing language
legacy Troubleshooting
Issue Reproducing Steps Create a new content page, called page01. Add an Asset Publisher to page01 and configure Asset Link Behavior to View in Context. Create another content page, called page02. Add an Asset...
Permissions selector defaults to Site Member instead of Guest
legacy Troubleshooting
Issue Steps to reproduce Create a new site Create a public content page Go to Content > Web Content and try to create a new Basic Web Content Before publishing the Web Content check the Permissions section Expected...
Custom form fields do not appear in the entries tab of the edit mode
legacy Troubleshooting
Issue Steps to reproduce: Create a new custom field type for Forms portlet (in our example we'll call it "Custom field"). Add it to a new form. Add the forms portlet to a page. Send information to this form.  Edit...