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NoSuchResourceActionException when navigating to Orders admin page
legacy Troubleshooting
Issue When navigating to Applications Menu → Commerce →  Orders, the following error is thrown by the Liferay log: ERROR [http-nio-8080-exec-9][SearchPermissionCheckerImpl:159] null...
There are invalid rule expressions while saving form
legacy Troubleshooting
Issue It's possible to save a Form with fields removed from the Form Builder that make part of a rule. Steps to Reproduce : 1. Go to Content&Data > Forms 2. Create a new Form 3. Add two fields: Text Field and Date...
Guest users get a 200 OK response when calling URL
legacy Troubleshooting
Issue When guest users call http://<server>:<port>/manage, they get a 200 OK response. Steps: Start a vanilla Liferay DXP server Log in Go to the Personal Menu, click the user's avatar Log out Go to...
The eclipse button is not available
legacy Troubleshooting
Issue The eclipse button is missing from the journal list page. Steps to reproduce: 1. Start the server 2. Add a new web content. 3. Go to the web content list page. Observed behavior: The Eclipse button is...
JournalArticleAssetRenderer.getSummary method no longer returns the first 200 characters of the Web Content when description field is empty
legacy How To
Issue Considering the following scenario: A Basic Web Content with no description but non-empty content field. An Asset Publisher configured to display all the Basic Web Contents of the site with the following Asset...
Jenkins builds failing in Liferay Paas
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing. We can see below trace in...
How to enable ModSecurity and Check if it's Working (Liferay PaaS)
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to enable ModSecurity in Liferay PaaS and test...
Price Range Facet is not working with account price
legacy
Issue The Price Range Facet widget filters results based on a product's lowest price. However, the users have created the base price and price list separately for their products, so that their guest users can only...
Why doesn't queued publication show status correctly?
legacy Troubleshooting
Issue Queued publication does not show status correctly. Environment Liferay DXP 7.4 Resolution 1.) Create a publication. 2.) Add any change. 3.) Add a breakpoint to the thread to CTPublisher. 4.) Publish...
Placeholder text visible for empty mapped web content
legacy Troubleshooting
Issue If you have web content with optional inputs and then map these to fragment fields in display page template. The fragment components will display default placeholder texts if the web content doesn't have values...
CAPTCHA 'Text verification field' error appears after submitting the form
legacy Troubleshooting
Issue The 'Text verification field' error appears on the UI when the form is submitted after enabling the CAPTCHA. Steps to reproduce: Start the server. Navigate to the Site Menu→ Content & Data → Forms. Create a...
Unable to perform the reindexing in lower environment
legacy Troubleshooting
Issue The reindexing process cannot be initiated, and an error message is displayed: ERROR [liferay/background_task-2][SearchEngineInitializer:195] Error encountered while reindexing...
Webserver deployment fails due to certificateDoesNotCoverDomain error
legacy Troubleshooting
Issue You might face an issue during webserver deployment where you see the following error: Some error has happened during the build. Try again. [{\"message\":\"Bad...
Retrieve display page template configured in web content article
legacy How To
Issue The goal is to retrieve, via Liferay's API, when a web content article is associated with a Display Page Template. Environment Liferay DXP 7.4+ Resolution Attached is a Groovy script as an example, through which...
How to identify customized pages
legacy
Issue I need to locate pages that specify an outdated attribute in their custom look and feel. I haven't found what database column indicates that a page is customized. Can you please point out the column to identify...
Publish button inaccessible with long titles
legacy Troubleshooting
Issue A long Web Content title forces the top menu bar, hiding the publish button and preventing the user from saving the changes made. Environment Liferay DXP 7.4 Resolution To solve this behavior, open a Help...
API Response for commerce products with relationships does not contain manufacturerProducts nested fields
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a Minium site (so that you have products generated). 2. Create a new object "manufacturer" (I set it to company scope, and to appear in Applications/Content - "Panel Link"). 3. I added a...
Timeout Error During Restore or Deploy Operations
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to perform restore or deploy operations...
Color Field Error when using Web Content Structure
legacy Troubleshooting
Issue When using the "Color" Field in a Web Content Structure, it doesn't save the previously selected value and the "Color" field doesn't load. Steps to reproduce: Create a structure, add at least one "Color" field...
'liferay-ddm' taglib not working for Web contents in 7.4+
legacy How To
Issue We have some custom developments that use liferay-ddm taglib. After an upgrade to 7.4+, that taglib does not work. Environment Liferay DXP 7.4+ Resolution Starting in 7.4, Web Contents stopped using the DDM...
Including custom language keys in a custom theme
legacy How To
Issue Is it possible to include language keys from a language module in a custom theme? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4. Quarterly Releases. Resolution At this moment, there is no way to...
Whitelisting IPs in Liferay Cloud
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You need to enable an IP or set of IP addresses to access your...
Make prefix URLs configurable - Feature request
legacy
Issue Make prefix URLs configurable - LPD-6813 We are waiting for this for a while. In which Quarterly it is going to be included?   Resolution LPD-6813 is a story ticket and is part of the feature request LPD-640,...
How can I send notifications to an specific role or user programmatically using workflows
legacy How To
Issue How can I assign workflow tasks to multiple users by Scripted Assignment, but not by assigning tasks to a role? Environment Quarterly releases 7.4 7.3 Resolution One common requirement is to...
Different total count of items when creating an export and import process over same site
legacy
Issue We are exporting site contents in a lar file. When checking the number of items in the export, we've seen some values. When we try to import this lar in another site, we are detecting that the number of...
Configuring Email Sender Name and Email Address in Liferay Workflows Notification
legacy How To
Issue How to specify a custom email address or sender name for a workflow notification different from the default provided in portal.properties: workflow.email.from.name=test...
Missing translation using taglib liferay-ui:message
legacy Troubleshooting
Issue Trying to use liferay:ui message taglib in a custom module is not using key provided in Language.properties view.jsp <liferay-ui:message key="test.caption"/> Language.properties...
Guest can't update (call put method) in object headless API
legacy
Issue When trying to update a specific object through Headless API calls with a guest user (using an angular app), the following error is displayed: {     "status": "FORBIDDEN",     "title": "User 20099 must have...
POST call to /v1.0/sites/{siteId}/site-pages returns UnsupportedOperationException
legacy Troubleshooting
Issue When trying to add a page via headless API using the POST endpoint /v1.0/sites/{siteId}/site-pages, UnsupportedOperationException is returned. Environment Liferay DXP 7.4 Quarterly Release Resolution  This API...
Displaying multiple Search Results on a single page
legacy How To
Issue I want to display multiple Search Results in the same page. I am using tabs (for example, the out-of-the-box Tabs fragment), and I want each tab to have its own Search Results widget. How can I achieve this?...
WebDAV authentication with username and password has not been working since 2023.q4
legacy How To
Issue Until version 2023.q4 (excluding), the standard authentication (using username and password) to connect to WebDAV worked correctly. Since this version, such authentication has been disabled. Environment 2023.Q4...
Database Permissions Required for Liferay
legacy
Issue Could you please provide us with a list of Database Permissions required for Liferay to function? (We are optimizing our application security concerning the Database) Environment Liferay DXP 7.1...
Liferay userGroup view permission not working
legacy Troubleshooting
Issue Post assigning VIEW permission of 'UserGroup' to a role, assigned users are able to perform all the operations on UserGroup, i.e. there is no restriction. Steps to reproduce: Create a custom regular role,...
Unable to build the module: Could not find com.liferay.portal:release.dxp.api errors
legacy Troubleshooting
Issue Sometimes users face the following error while building their modules: Task modules: test-search-results-limit:compileJava FAILED FAILURE: Build failed with an exception. what went wrong: Execution failed for...
Linking content while impersonating includes ?doAsUserId
legacy Troubleshooting
Issue When linking content while impersonating a user, sometimes the `?doAsUserId` is included in the link. `doAsUserId` parameter is included in document URL when selected from Repository Browser...
Slow build times when compiling a React Portlet
legacy Troubleshooting
Issue After setting up some libraries in package.json, like mui, the build time is longer than expected. Environment DXP 7.0, 7.1, 7.2, 7.3 DXP 7.4, Quarterly Releases Resolution In most cases, this...
Caches for Widget Pages and Content Pages
legacy How To
Issue There is not an easy way to know how many caches are, which their lifetime is, and how they can be cleared. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2023.Q1 Liferay DXP 7.3, 7.4 Resolution Widget Pages...
Getting blank pages after 10k entries in Account Listing
legacy Troubleshooting
Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Users are getting a blank page after 10k entries on the account listing UI...
Open ports - Port Number 80 and 443 are in open state
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Port Number 80 and 443 are in open state. Having port 80...
Avoiding 'q param' and caching of Favicon in the browser
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever users navigate to different pages, a new...
Unable to publish web content with button tag
legacy Troubleshooting
Issue When the below-mentioned content is added to the Web Content source, the button tags are getting removed automatically <div class="SmallButtonMember"> <button id="memberbtn"...
'Error : The friendly URL has too many slashes' is observed in friendly URL of child site
legacy
Issue The parent site has a friendly URL say "/abc1" and a child site of it with a friendly URL "/def1". As per the requirement if the user accesses any of the pages of the child site, then the URL should be...
Customize the OOTB portlets on the Liferay SaaS platform
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Could you please provide us with a blog to...
Unable to edit permissions for Guest in a Web Content
legacy Troubleshooting
Issue When trying to edit permissions for "guest" in a Web Content, the permission window opens, but the field appears disabled, preventing any changes. Environment Liferay DXP 7.4 Resolution Access Control Panel...
Hide image formats to be returned in search result
legacy How To
Issue When users search for a specific keyword (let's say fav) using the Liferay search bar portlet, the search result shows each and every content with the keyword fav that are Web Content, Images, users, etc....
Who added user ddm_form_default_user_screen_name in Liferay?
legacy
Issue We found the user ddm_form_default_user_screen_name in our Liferay Portal. Could it be a security attack? Environment Liferay DXP 7.3 Resolution The user with name ddm_form_default_user_screen_name is an...
Configuring hard-coded Instance Setting properties in a Liferay SaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some properties that can normally be configured through an...
Failed upgrade process for module com.liferay.portal.scheduler.quartz
legacy Troubleshooting
Issue During our upgrade process we are facing the following error: INFO - Failed upgrade process com.liferay.portal.scheduler.quartz.internal.upgrade.v1_0_1.QuartzUpgradeProcess in 1 ms ERROR - Failed upgrade...
Configuring Message Board Notifications for Users
legacy How To
Issue Users receive Message Board notifications for all new replies within a category that they are subscribed to.  Is it possible to notify users only when there are new threads within the category that they are...
How to override ClamAV antivirus settings in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The default ClamAV settings such as MaxFileSize, MaxScanSize...
The sitemap.xml rendering is not showing tree view when xml.sitemap.index.enabled is set to false
legacy
Issue The sitemap.xml rendering is not showing tree view after setting xml.sitemap.index.enabled=false Environment Liferay DXP 7.4, Quarterly Release Resolution This is expected behavior. The XML file that is generated is...
Accessing a site page from a different virtual host
legacy Troubleshooting
Issue When there are 2 or more sites for example Site1 and Site2. Site1 is mapped to the friendly URL "site1" and Site2 is mapped to "site2". They both have virtual hosts site1.com and site2.com. The sites can be...
Special char "~" in the URL
legacy
Issue Special char "~" in the URL: /group/user-view/~/control_panel/manage/-/site/settings? Environment Liferay DXP [all versions] Resolution Liferay has confirmed that the URL's special char "~" is part of the URL...
Duplicates in XLIFF file of translation after migrating from 7.3 to Q3.2
legacy Troubleshooting
Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content in Q3.2. However, there are no duplicates found in the earlier version i.e. 7.3 u28. The issue occurred...
Liferay PaaS - Can I only access the database through the MySQL Client?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am using the MySQL client to access the database: Using the...
Duplicate values and empty fields in XLIFF file
legacy Troubleshooting
Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content. Steps to reproduce: 1. Create a nested structure and template and then create web content with the same...
Blank Objects page after enabling Object Model Builder
Troubleshooting
Issue We enabled Object Model Builder in the Beta Feature Flags, and when we open the Object menu, we get a blank page We also get an error in the browser console: TypeError: Cannot read properties of...
ISO-8601 error using postStructuredContentFolderStructuredContent method from JSON API
legacy Troubleshooting
Issue We have a web content structure with a field of type date ("dataType"=date). When trying to create a web content using this structure, through postStructuredContentFolderStructuredContent method (from the...
The Schedule section is not displaying in the web content article
legacy Troubleshooting
Issue When accessing to edit existing web content or create a new one, the 'Schedule' section is not displayed on the right panel, therefore it's not possible to configure the display date, expiration date, or review...
Can you limit database results to show only the top results (ordered by a date field)?
legacy How To
Issue Not all results in the database are necessary for my purposes. I want to know if it's possible to sort the results by only showing the top results and order it by a date field.  Can this be done without having...