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Updated Email Addresses in LDAP are not Imported to Liferay DXP 7.0
legacy How To
Issue This article documents a product limitation and a possible workaround for importing a user whose email address was updated in LDAP into a Liferay DXP instance. Environment Liferay DXP  LDAP server Resolution This...
Activation Keys FAQ for Liferay DXP and Liferay Commerce
legacy
What are the different types of activation keys? How do I obtain an .xml activation key for my Liferay DXP instance? What information do I need to provide to request an activation key?...
Receiving email notifications for updated, added, or moved web content
legacy Troubleshooting
Issue Why can't I receive email notifications for Updated, Added, or Moved web content assets? My mail server is set up correctly and I am getting the Web Content Review notifications without issue. Environment DXP...
Resolving Static Asset Publisher Rendering Errors in Custom Layout Templates
legacy Troubleshooting
Issue There is a known issue (as documented in LPS-88239) encountered when using a custom Layout Template that implements a static Asset Publisher. Instead of rendering properly, a NoSuchPortletPreferencesException...
Using MS ADFS & Liferay SAML Integration
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Expired Articles Are Still Showing up in the Live Site After Publishing
legacy Troubleshooting
Issue If you schedule an article to be expired on a certain date and time, after publishing the article to the live site you may find the article is not expired. There are a few possible reasons for this behavior described...
Does Liferay DXP use WebDAV HTTP methods?
legacy
Issue Our security team wants to restrict the HTTP methods that are allowed through our firewall. Does Liferay DXP use WebDAV HTTP methods such as: PROPFIND, PROPPATCH, MKCOL, COPY, MOVE, LOCK, UNLOCK Environment...
Elasticsearch Connector Configuration: Reference
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Known Issue: Drag and Drop Pages Under Link to URL Type Pages is Working, But the Configuration is Not Saved
legacy Troubleshooting
Issue When you drag and drop pages under Link to URL type pages, it appears as if the structure changes, but after refreshing the browser, the page order is not saved. Resolution This is a known issue, and the reason that...
Known Issue: Modification Dates of All the Versions of a Web Content are Updated After Expiring it
legacy
This article documents a known issue related to the modified dates of Web Content versions. Issue Expiring a Web Content when System Setting Expire All Article Versions Enabled is checked, will update the modified...
Site Roles Are Incorrectly Assigned or Lost When They Are Selected from Different Pages
legacy Troubleshooting
This article documents a bug in the search container with any list of selectable items. It was discovered that site administrators could not assign a Site Role if that Site Role is not listed on the first page. Roles...
Back Navigation Breaks Dialogs in iOS Safari
legacy Troubleshooting
Summary There is a known issue with iOS Safari while using history.pushState(), which is an API that Liferay uses. Issues outside of Liferay can be found at: Stack Overflow: Alert, Confirm, and Prompt Not...
Remove the Ability to Add JavaScript in the Control Panel's Site Pages
legacy How To
Issue Disable the ability to add JavaScript to pages on DXP 7.0 and thus prevent malicious code injections. Environment  DXP 7.0 Fix Pack 60+ This functionality was introduced in DXP 7.0 Fix Pack 60 Resolution Install...
Help Center Statuses and Priority Levels
legacy
There are a few different types of statuses within the workflow of a support ticket in Help Center.  Below is an overview of the 3 categories of statuses you will encounter on a ticket. System Status When you create a support...
Liferay Portal 6.1 EE GA2 Update 2013-09-17 All-1 Installation Instructions
legacy How To
This article documents instructions for installing Liferay Portal 6.1 EE GA2 Update 2013-09-17 All-1. Resolution Extract "latest-fix-packs-6120-2013-09-17.zip" Place individual fix...
How to Translate Forms for Localisation in DXP 7.0
legacy
Issue Can I translate Forms in Liferay DXP 7.0 for localisation of our different language sites? We have found the translation function for Web Content, but cannot find it for Forms. Environment DXP 7.0, 7.1 Resolution...
DXP 7.0 Fix Pack 70: Compatibility changes and deployment notes for Connector to Elasticsearch 6 and Solr 5 Search Engine
legacy Troubleshooting
Liferay DXP 7.0 Fix Pack 70 and SP10 includes the fixes for LPS-79348, LPS-78857 and LPS-80931. Part of the changes (namely in LPS-78857) new APIs were added to the com.liferay.portal.search.api module which all...
Limitations in SASS Preprocessing in Theme Generation
legacy
This article documents the limitations for resolving potential startup performance issues when deploying custom themes and portlets in DXP 7.0. Note: the limitations are found only in 7.0. When using DXP 7.x, some...
Liferay Developer Studio 3.5.0 Release Highlights
legacy
Liferay Developer Studio provides an all-in-one, integrated development environment based on Eclipse for developers to build plugins for the Liferay Digital Experience Platform....
Known Issues: Liferay Commerce
legacy Troubleshooting
This article documents a list of known issues that exist in Liferay Commerce. Commerce 2.2.0 Commerce 2.1.3 Commerce 2.1.2 Commerce 2.1.1 Commerce 2.1.0 Commerce 2.0.7 Commerce 2.0.0...
Unable to Connect to External Datasources After Applying DXP 7.1 FP3+
legacy Troubleshooting
This is no longer an issue with 7.1 FP10+. Recently, LPS-85683 was implemented in Liferay DXP 7.1's core infrastructure and can be deployed by applying DXP 7.1 Fix Pack 3.  LPS-85683 detailed a project where...
Arbitrary Code Execution With jQuery Versions Earlier Than 3.0
legacy Troubleshooting
This article documents a security issue in jQuery versions prior to 3.0, which is also described on Github. The issue can be reproduced with the following steps. Install a theme that uses jQuery prior to 3.0. Head to any...
Troubleshooting Adaptive Media Issues
legacy Troubleshooting
This article is designed to help with troubleshooting Adaptive Media issues. Adaptive Media detects the device capabilities of the visitor and automatically delivers an appropriate scaled and optimized version of your...
Known Issue: Instance Activation Service Disabled When Regenerating LCS Token
legacy Troubleshooting
This article documents a known issue causing the instance activation service to be disabled by default when an LCS token is regenerated. The issue occurs for LCS tokens that have been created before January 17th...
"Inaccessible Object" exception while using JDK11
legacy Troubleshooting
Description If you are using JDK11 in a Linux environment and have the LCS 5.0.0 client deployed, you may receive the following error on startup: ERROR [LCS Worker 2][BaseScheduledTask:92]...
LCS boot delegation property on WebSphere breaks the embedded Elasticsearch 6.5 in DXP 7.1 FP5
legacy Troubleshooting
This article documents a known issue with the embedded Elasticsearch 6.5 Connector. Elasticsearch 6.5 is now the default embedded ES connector in DXP 7.1 after applying DXP 7.1 Fix Pack 5. It was discovered that after...
Differences Between Adaptive Media Settings and Browser Dev Tools
legacy
This reference article is for customers who design and troubleshoot their web pages using Liferay DXP's Adaptive Media functionality. Frequently, content creators inspect their web pages using tools built into their...
"Illegal Access" Warning while using JDK 11
legacy Troubleshooting
Description If you are using JDK11, you may receive the following error: WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by com.liferay.petra.reflect.ReflectionUtil...
Liferay Digital Experience Platform 7.2
legacy
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.2. Liferay DXP 7.2 allows you to create and connect personalized digital experiences across web, mobile, and connected devices....
How to Navigate the Liferay Help Center
legacy
The Liferay Help Center is our new site for all things related to our Liferay Customers. You’ll be able to find documentation for specific products, simpler navigation and so much more...
Language Coverage
legacy How To
This article describes and provides links for: Our language / translation coverage documentation How to customize language keys / translations in your Liferay platform. How to contribute to languages outside of...
Extra HTML tag in the Source Code in Web Content Articles
legacy Troubleshooting
This article documents a known issue and also a workaround in the Adaptive Media functionality. Liferay DXP 7.1 uses Adaptative Media to manage thumbnails and previews. It was discovered that after applying Liferay DXP...
Deployment of SAML plugin does not display SAML admin screen
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use...
Liferay Portal 5.2
legacy
Info:Support for Liferay Portal 5.2 has ended. Resources Activation Keys - Request a key for your workstation and production environments. Downloads - Get the archived service packs and fix packs for Liferay Portal 5.2....
Multi-Tenant Elasticsearch Index Names Support in DXP 7.2 FP8/SP3 and DXP 7.3+: Important Changes for Search Tunings and Workflow Metrics
How To
Applicable Environments Liferay DXP 7.3 and 7.4 Liferay DXP 7.2 Service Pack 3+/Fix Pack 8+ (SP3+/FP8+) Elasticsearch 6.x/7.x Liferay Connector to Elasticsearch 7 v3.1.0 (for DXP 7.2) Who should read this article?...
Checking the different fixes between two hotfixes
legacy How To
Issue We have two hotfixes and we would like to know the difference between them How can we check the common and different fixes within those hotfixes? Environment Liferay Portal 6.2 Liferay DXP 7.0+...
Changing layout's type removes portlet preferences
legacy Troubleshooting
Issue Changing our page's type from "Layout" to "Link to URL" then back to "Layout", the page won't retain its portlets configuration Environment Liferay DXP 7.0 with Fix Pack 93 or below Resolution The...
Cannot Request Users With long userid After Patching to DE-93
legacy Troubleshooting
Issue We use this code to secure our API calls in our customization: (request variable is an HttpServletRequest object from @Context annotation) long userId = GetterUtil.getLong(request.getRemoteUser());  user =...
Handling Freemarker Template Errors in the UI
legacy Troubleshooting
Issue Liferay renders Freemarker Template errors in the UI, particularly when a Web Content template references a non-existent value from a Web Content structure. This can potentially cause confusion or negative user...
How Can I Share Widget Content on Social Media?
legacy How To
Issue I would like to share blogs, web content, and other asset-based widgets on social media sites like Twitter, Facebook, or Linkedin. Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Sharing widget content on...
Contributed Fragment Collection's content is not correct after deployment
legacy Troubleshooting
Issue We have created a Contributed Fragment Collection, carefully following the documentation The collection contains two fragments After successful deployment, we see only one fragment is present twice...
Exporting and Importing User Roles from One Environment to Another
legacy How To
Issue Whether you want to copy over User Roles and its respective permissions from one environment to another, or in order to keep a backup of your current Roles and Permissions set before making big changes, Liferay...
Can I use the Target Platform BOM to include the correct biz.aQute.bndlib version?
legacy Troubleshooting
Issue When using the Target Platform functionality in a Liferay Workspace (to use the dependencies from the target version's BOM) to try to include the biz.aQute.bndlib in a 7.2 dxp-5 custom module, it fails to...
How to Resolve Commas Automatically Inserted Into Web Content When Using the Integer Structure
legacy Troubleshooting
Issue When editing previously published web content which was made using the integer structure, commas are automatically inserted into the integers. This prevents the content from publishing. Environment Liferay...
How to resolve "Unable to validate referenced file entry" UI errors preventing Web Content from being updated
legacy Troubleshooting
Issue When trying to update a previously published web content article, clicking the Publish button results in an error message in the UI like the following: Error: Unable to validate referenced file entry because it...
I want to define user permissions for the Notice and Warning portlets respectively.
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
RSS Publisher portlet on Widget Pages can be refreshed by guest users
legacy Troubleshooting
Issue RSS Publisher portlet on Widget Pages can be refreshed by guest users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Add an RSS publisher portlet to Wiget Page...
Migrating a Remote Staging Setup to Liferay Cloud
legacy How To
Issue There are many factors to consider when planning to migrate your on-prem Liferay installation to Liferay Cloud. One of these factors is your Staging configuration. Below is the recommended method to migrate a...
Can not add images in a Paragraph fragment of a Content Page
legacy Troubleshooting
Issue It is not possible to link an image in the rich-text editor of a Paragraph fragment in a content page.  Environment Liferay DXP 7.2 fix-pack dxp-6 or older. Resolution This is a known and fixed bug....
The Forget Password page is vulnerable to CSRF attack
legacy
Issue The Forget Password form can be re-submitted with different cookies which lead to the CSRF issue. Environment Liferay DXP 7.2 Resolution This is considered as a False Positive, as the user is not logged into...
Why am I not receiving Liferay security bulletin emails?
legacy Troubleshooting
Liferay Support sends security bulletin emails to all customers with an active Enterprise Subscription. These notifications include critical information on potential security...
Reindexing on Elasticsearch is slower than it was on an earlier patch-level
legacy Troubleshooting
Issue We recently installed fix pack 16 on DXP 7.1, and we noticed that now re-index is really slow compared to fix pack 11, our previous patch-level. We found that both liferay indexes (liferay-0 and...
Jenkins builds are failing due to "Cannot run program ./gradlew" error
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds on Jenkins are failing due to the following...
Are Blade/Gradle FrontEnd NPM 7.0/7.1 portlets still available and supported on 7.2?
legacy How To
Issue Developers are using Blade/Gradle FrontEnd NPM portlets on DXP 7.0 / DXP 7.1, for example: https://help.liferay.com/hc/en-us/articles/360018170751-React-npm-Portlet...
User is redirected to the Pages section after saving a Widget Page
legacy
Issue When creating a new Widget Page and saving it, the user is landed on the Pages section instead of the newly created Widget Page. Environment DXP 7.1+ Resolution This is an intended behavior that was...
[CKEditor] Browse Server button is missing from Image Info tab
legacy
Issue Using the CKEditor, in Image Properties I cannot see the Browse Server button under the Image Info tab so if I want to change the image, I have to delete it and add it again. Environment Liferay DXP 7.2...
How to load a third-party npm package as a JS provider OSGi bundle in Liferay 7.1 and 7.2?
legacy How To
Issue Front-End developers may at times need to load third-party NPM packages in Liferay DXP and consume them from the Liferay APIs Environment Liferay DXP 7.1 + Liferay Loader version 4.x Liferay DXP 7.2...
Make Recycle Bin available for regular users
legacy How To
Issue How to make Recycle Bin available for regular users?  Environment Liferay 6.2  Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Navigate to Control Panel --> User --> Roles. Create a new...
Which table keeps the data for Web Content in the Database?
legacy
Issue Which table keeps the data for Web Content in the Database? Environment Liferay DXP 7.1 Resolution The tables whose name starts with "journal*" are the ones that keep the data related to Web Content.  , content:...
Language priority when a page is displayed
legacy
Issue Which localization is being used when a page is displayed? Environment Liferay Portal DXP 7.0+ Resolution The language of a page can be determined by 3 factors: the page URL (whether there is a...