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Blocking requests before reaching the WebServer on Liferay PaaS (Public Cluster)
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have encountered requests from unauthenticated sources on the webserver. Can these requests be blocked before reaching the...
Enable Masking on Personal Information Data in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a requirement to mask the PI (Personal Information) data in our database. Is it possible to install the mask-related plugin...
Version not available on CDN in the product_info.json
Issue Liferay version is not available on https://releases-cdn.liferay.com/tools/workspace/.product_info.json. Environment DXP 7.3-u36+ 2023 Q4.x+ Resolution Since the introduction of the Quarterly Releases, it was decided that new releases, including 7.3, will only be added to...
Missing Folder Hierarchy in Related Assets Selection for Web Content
Issue Currently, it's only possible to find and select related files in a Web Content by searching by name. This becomes impractical when dealing with thousand of files that don't have semantic names but are well-structured in folders and subfolders. Is there any configuration where I...
The keywords "Global" and "Control Panel" are appearing in the search results for certain pages
Issue When we are searching for certain pages, sometimes we can see the keywords "Global" and "Control Panel" appearing in the results. How can we hide these? Environment Liferay 2023.Q4 Resolution Performing a Reindex will resolve this issue for you., content:...
GUEST users have no access to custom objects API
Issue Templates which make use of the objects API are not working correctly for guest users. Environment Liferay 7.4 and Quarterly Releases. Resolution You need to add the VIEW permission for your custom object to the GUEST role. Additionally, if the development is making use of a method...
SearchBarPortlet on private page
Issue We use SearchBarPortlet in our public and private appearance themes. Also, we have configured as 'destination', a results page with '/search-results' as friendlyURL. This page exists as public and private. However, when we do some search from private pages, the results are always...
When trying to access a user's private page, a "404 Page Not Found" populates instead of the Login prompt
Issue When trying to access a user's private page, we are transferred to a "404 Page Not Found" error page instead of the Login page that we were expecting.  Environment DXP 7.4 Quarterly Release Resolution Not being able to access a user's private pages is the expected behavior despite...
What is the user password algorithm and format of the stored passwords?
Issue We would like to understand the formatting of passwords as they're saved in Liferay. What algorithm, salt, and hash format is being used to store passwords?  Environment DXP 7.1 Resolution Example Password: {PBKDF2WABCDMAEFGH1}ABCDoABC/ABCD644e/XY3ZAbcde8hI0jKLOnBcEE7U7TuuV The...
How to send a confirmation email to non-authenticated users about Form submissions based on Objects?
Issue I would like to send a confirmation email to the non-authenticated user who just submitted a Form based on an Object. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2024.Q1 Resolution Create an Object with at least one text field. Optionally, create a field validation for that...
Accessibility: Success Criterion 4.1.1 Parsing (WCAG 2.1)
Issue The tool https://validator.w3.org shows accessibility issues related to success criterion 4.1.1 Parsing. Environment 2024.q1 Resolution Since WCAG 2.2, success criterion 4.1.1 Parsing is considered obsolete, as indicated in 4.1.1 Parsing (Obsolete and removed). A note is included...
Service Organization Control (SOC) -1 Type 2 report
Issue Service Organization Control (SOC) -1 Type 2 report for auditing purposes. Environment Liferay DXP Resolution The SOC-1 report focuses on financial controls and their evaluation and this reporting is not applicable in the Liferay context. Therefore, Liferay does not make this type...
How do you access Dynatrace in UAT?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can you access the Dynatrace Dashboard when the Advanced tab is missing from the Monitoring page in a UAT environment?...
Time format displayed in AM/PM format instead of 24 hour
Issue Liferay displays Time format differently on the site's time picker than on the OS. Environment DXP 7.4 + Resolution This behavior is due to the changes of LPS-169277 where the old time picker has been replaced by a native time. Because of this the time picker will display the time...
Localization Issue - Languages showing as "English (US)" when applied to "Current" column
Issue When upgrading from Liferay DXP 6.x to 7.4, the following Language localization issue has been observed: Languages / locales listed in the portal-ext.properties file are not available to be assigned for users Languages in "Available" column are shown as duplicates of "English (US)"...
After importing the object to the portal, it's not visible on the 'Fragments and Widgets' option
Issue Import the object on the portal, the import was successful but after navigating to the 'Fragments and Widgets' option and searching for the imported object, it's now visible. Steps: Create a 'Demo' object with 2 text fields and publish it. Navigate to the 'Fragments and Widgets',...
What MySQL version is supported in Liferay Cloud?
Issue User wishes to know which MySQL version is supported in Liferay Cloud.   Environment Liferay Cloud Resolution Currently MySQL 5.7 is supported in Liferay Cloud. Additional Information MySQL  , content:...
Custom Service Builder module, functional in Liferay DXP 7.4, no longer works when updated to Quarterly Releases
Issue A custom Service Builder module functional in Liferay DXP 7.4 no longer works in a QR environment. Unsatisfied references appear when inspecting the custom Service Builder module. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2024.Q1 Resolution It is necessary to recompile the...
Liferay's OpenID Connect implementation does not account for language variations for ui_locales
Issue Liferay's OpenID Connect implementation does not account for language variations for ui_locales. For example, Selecting English (United States) on Liferay sets ui_locales to en. Selecting Chinese (either Traditional or Simplified) sets ui_locales to zh. In this example, we would...
Language Override stores entries with incorrect character encoding
Issue When editing or creating a Language Key through Control Panel → Configuration → Language Override that includes umlauts, accents, or any other special characters, the value displays encoding errors and it is not stored correctly. For example, "Válido" could be saved as "Válido":...
<@liferay_aui.script> taglib JavaScript is executed twice in Journal Article templates with disabled cache
Issue JavaScript added within the <@liferay_aui.script> taglib inside a web content template executes twice, leading to unintended behavior. For example: <@liferay_aui.script use="aui-base,aui-video"> console.log("Hello world!"); </@liferay_aui.script> The web content template is marked...
Automatic removal of onclick event from source of Web Content
Issue 1. When the below content is pasted in the source of Web Content, then the onclick event gets removed from the source automatically. Below is the original content: <div class="Small-ButtonRSecond"><button class="Rbtn" onClick="">Read&nbsp;More<i class="bi...
How to increase the limit of articles per page in Blogs?
Issue I would like to know if it is possible to increase the default Maximum Items to Display in the Blogs Widget.  Environment Liferay DXP 7.4 Resolution You can modify the default blogs.entry.page.delta.values property in the portal-ext.properties file to define a list of custom...
Web Content Structures not available when folder restriction is set up
Issue Web Content Structures fail to appear available when structure restrictions in folders are setup Creating new web content in the designated folder shows no available Web Content Structures to choose from Observed when having 8+ web structures are assigned to a folder   Environment...
Search service error: This node previously joined a cluster with UUID xxx and is now trying to join a different cluster with UUID yyy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When we set the Search Service scale to "3" on the UAT environment (on lcp.json file), the elasticsearch cluster is not initialized...
Embedding an external video in Web Content Article fails (iframe)
Issue Publishing a Web Content Article with an embedded video link (to YouTube for example) results in this error and the video not being displayed: An Error Occurred Try watching this video on www.youtube.com, or enable Javascript if it is disabled in your browser. Environment Quarterly...
Remove all previous versions of KBArticle except for the latest version
Issue I wish to removal all prior versions of KB Article, but leave the latest version intact. Environment DXP Quarterly Release Resolution You could run the remove_kb_article_previous_versions.groovy Groovy Script (attached below) to remove all previous versions of KBArticle except the...
Query Regarding Dynatrace License Renewal and Configuration
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Dynatrace is displaying a License Expired message. As per Liferay's guidance in this article: Liferay PaaS Dynatrace Update, we need...
Page/Portlet Display Widget is Unresponsive
Issue The portlet is unresponsive, even when I duplicate the page, the behavior is the same. User is unable to interact with a widget, or update the configurations of the widget. Knowledge Base Display widget does not move to a new article after one is selected in the dropdown menu....
A blank SAML redirect screen is seen even with redirect message disabled
Issue A blank intermediary page (showing "Please select your identity provider" title and /portal/c/portal/login?redirect=%2Fportal%2F&refererPlid=[sanitized]&p_l_id=[sanitized] URL) is being seen even with the hotfix installed (with fix LPS-172619) and the...
Traces from custom module stop printing after redeploy
Issue A custom module prints traces the first time it's deployed but not if redeployed. After restarting Liferay it works again. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Liferay DXP 7.4 Resolution This can happen if the configuration file module-log4j.xml uses an element...
Microsoft Translator fails to auto translate to Indonesian language
Issue After enabling Microsoft Translator, as per this documentation, selecting the Indonesian language to translate to and clicking the Auto Translate button, the following message appears in the UI, “There’s a problem with the translation service. Please contact your administrator”....
Files uploaded with Guest view permission - Forms Upload field
Issue When a document is added in the Form Upload field it will have 'Guest view' permission. When a document is added directly in the Document and Media library it will NOT have 'Guest view' permission. Is there a configuration option where we can always disable 'Guest view' permission...
How to Disable CAPTCHA on Server Admin Pages
Issue How do you disable CAPTCHA on pages? Site Administration pages like the Gogo Shell now have a CAPTCHA verification. How do you disable CAPTCHA on pages? Adding “-1” (Never Check), doesn’t work. Previously, CAPTCHA could be “disabled” by navigating to Control Panel → Configuration →...
Security Issue: CVE-2024-28752 - Apache CXF
Issue Security vulnerability CVE-2024-28752 details a SSRF vulnerability with the Aegis DataBinding in versions of Apache CXF before 4.0.4, 3.6.3, and 3.5.8, which would allow an attacker to perform SSRF style attacks on webservices that take at least one parameter of any type. Users of...
LDAP import PermissionChecker not initialized
Issue When importing users by Groups and enabling ‘Creating Roles on Import’, the roles and groups will be created/imported, but the users are not imported. Error reads PermissionChecker not initialized after scheduled LDAP import. I’m connected to my LDAP server, all tests are working,...
Is it possible to open a PDF or another previewable file on a certain page from the Documents and Media widget?
Issue When a Documents and Media widget displays a previewable document like a PDF, it's possible to move around the different pages. Is it possible to have a URL that takes you directly to the preview on a specific page of the document? Environment Liferay DXP 7.2, 7.3, 7.4 Quarterly...
Folder titles shown in capitals in "Table" view in Documents and Media
Issue Go to Documents and Media Add some folders (eg: css, index) Switch between Cards, List and Table views Result: In Table view only, the folder names are capitalized (eg: CSS, INDEX). The default folder name (Provided by Liferay) is not capitalized.   Environment Quarterly Release...
URL with '+' for document names with whitespace returning 404 error
Issue When I click on a link to a document that has space in the name, and the URL has '+' for the whitespace, such as https://www.sample.com/documents/123456/654321/Sample+Document.pdf I get a 404 error page instead of the document. The URL works when I replace the '+' with '%20'...
Jenkins Build error: Unable to get Tomcat version for product 'dxp-202X.qX.X'
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to perform a Jenkins build targeting a Quarterly Release, the verifyProduct task fails with the following error:...

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